Join Our Team at Physioflexx Scotland Ltd
Physioflexx Scotland Ltd is a well-established and growing private physiotherapy provider in the West of Scotland. We are passionate about delivering exceptional patient care in a welcoming and professional environment.
As our clinics continue to grow, we're looking for a friendly, organised and dependable individual who enjoys working with people and is looking to build along-term career.
We believe in investing in our team, providing ongoing training, support and opportunities to develop within the business.
For candidates with 5+ years of medical administration experience, there is the opportunity to be appointed as a Senior Administrator, with an enhanced salary reflecting experience and additional responsibilities.
The Role
This is a varied, patient-facing position where you'll play an important part in the smooth day-to-day running of our busy clinics.
Your responsibilities will include:
- Welcoming patients and providing outstanding customer service
- Answering telephone and email enquiries
- Booking, amending and managing appointments
- Processing payments and invoices
- Managing patient recalls and clinic communications
- Liaising with private medical insurance companies
- Maintaining accurate patient records
- Supporting stock control and general administration
- Assisting with the daily operation and presentation of both clinics
- Setting up and putting away reformer Pilates equipment as required
No two days are the same, making this an ideal role for someone who enjoys variety and working as part of a supportive team.
About You
We're looking for someone who:
- Has previous administrative experience (medical administration is desirable)
- Has excellent communication and customer service skills
- Is organised, efficient and has strong attention to detail
- Can work independently and as part of a team
- Is reliable, professional and takes pride in their work
- Enjoys working in a fast-paced healthcare environment
- Is looking for a long-term career with opportunities to progress
Applicants with 5 or more years of medical administration experience will be considered for a Senior Administrator position.
Essential Requirements
- Full UK driving licence and access to your own vehicle, as travel between our Prestwick and Stewarton clinics is required.
- Comfortable carrying out light to moderate manual handling duties, including setting up and storing reformer Pilates equipment.
What We Offer
- Permanent 35-40 hour contract
- Career progression opportunities within a growing healthcare business
- Full induction and ongoing training
- Company Pension Scheme
- Health & Wellbeing Benefit Programme
- Employee of the Quarter recognition award
- Team social events
- Uniform provided
- Employee discounts
- Free on-site parking
Why Physioflexx?
We're proud of the friendly and supportive culture we've built. We value people who are committed, hardworking and genuinely care about providing an excellent experience for every patient.
If you're looking for a role where you'll be valued, supported and given the opportunity to grow your career, we'd love to hear from you.
Job Types: Permanent, Full-time (35-40 hours per week)
Schedule: Monday to Friday, with a mixture of morning and evening shifts across our Prestwick and Stewarton clinics.
Pay: £12.21-£14.21 per hour
Benefits:
- Company pension
- Health & wellbeing programme
- On-site parking
Work Location: In person
