Line it engineer Work, Jobs in Radcliffe, Gtm (with Salaries)

2nd Line IT Engineer
MCS Group —Ormskirk
- £28,500 a year
- Full-time
- Computer networking
- In-person
- Communication skills
- Free parking
- Gym membership
Quick apply
7d
IT Infrastructure Engineer
Network Plus —Salford
- £40,000 - £50,000 a year
- Hybrid work
- Azure
- Project management
- Mentoring
Quick apply
1st Line NOC Engineer
Convergence Group —Manchester
- £28,000 - £36,000 a year
- Weekend availability
- Communication skills
Quick apply
IT Support Engineer (1st Line)
Forbes Solicitors —Preston
- Full-time
- Microsoft Outlook
- Windows
- IT
- Annual leave
- Employee discount
5d
2nd Line Support Engineer
Excalon Ltd —Salford
- Full-time
- Azure
- Microsoft Outlook
- SharePoint
- Health & wellbeing programme
- Life insurance
Quick apply
1d
AWS Cloud Engineer
BCA —Manchester
- £50,000 - £65,000 a year
- Monday to Friday
- Hybrid work
- Azure
- DevOps
- AWS
- Employee assistance programme
- Employee discount
Quick apply
IT Infrastructure Engineer
Vix Technology —Manchester
- £40,000 - £50,000 a year
- Full-time
- AWS
- APIs
- IT
- Employee assistance programme
Quick apply
3rd Line Support Engineer
Humnize —Manchester
- £40,000 - £45,000 a year
- Full-time
- Azure
- Windows
- AWS
IT Support Engineer
AccessPay —Manchester
- £240 - £30,000 a year
- Full-time
- Azure
- Computer networking
- Organisational skills
ICT Engineer
ABBEY ICT LTD —Blackburn
- Up to £30,000 a year
- Full-time
- Windows
- IT
- In-person
- Free parking
- Employee discount
Quick apply
1st Line IT Service Desk Engineer
Outcomes First Group —Bolton
- £25,837.20 a year
- Hybrid work
- Azure
- Customer service
- Continuous improvement
- Employee discount
AI Engineer
JDSPORTS —Bury
- Full-time
- APIs
- AI
- Python
- Employee discount
Quick apply
Desktop Infrastructure Engineer
Department for Work and Pensions —Manchester
- £44,447 - £52,442 a year
- Overtime
- Hybrid work
- Azure
- Management
- Windows
- Annual leave
- Employee assistance programme
12d
IT Project Engineer
Vital Energi —Blackburn
- Full-time
- Hybrid work
- Up to 50% travel
- Driving
- Travel
Quick apply
IT Support Technician
Bright Futures Care —Warrington
- £26,000 - £30,000 a year
- Full-time
- Customer service
- Windows
- No degree
6d
IT Engineer
Luxfer MEL Technologies - UK —Swinton
- Full-time
- English
- Microsoft Office
- Travel
Quick apply
Graduate Engineer +2
Gateley —Manchester
- Master's degree
- Bachelor's degree
- IT
- Annual leave
- Employee assistance programme
14d
EUC Engineer
CGI —Manchester
- Full-time
- Software troubleshooting
- Customer service
- IT
Quick apply
5d
2nd Line Support Engineer
Capgemini Sogeti —Manchester
- Hybrid work
- AWS
- In-person
1d
Infrastructure Engineer
FluidOne —Chorley
- Full-time
- Customer service
- Travel
- Communication skills
- Employee assistance programme

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2nd Line IT Engineer

MCS Group
Ormskirk

Quick apply

Job details

Permanent | Full-time
£28,500 a year
7 days ago

Benefits

Free parking
Company pension
Canteen
Company events
Private medical insurance
Gym membership
On-site parking

Qualifications

Microsoft Windows Server
Desktop support
Technical support
Customer relationship management
Computer networking
Communication skills
Active Directory

Full job description

THE ROLE

As an IT Engineer, you will handle escalated technical issues from the 1st line and junior engineers, working across desktop, server, network, Microsoft 365, and cloud services. You’ll be expected to resolve complex tickets independently, assist with onboarding and configuration tasks, and contribute to service improvements. This is a hands-on technical role ideal for someone confident in managing varied issues and progressing within a busy MSP environment.

KEY RESPONSIBILITIES

- Take ownership of escalated service tickets and ensure timely, effective resolution.

- Troubleshoot and resolve technical issues across endpoints, servers, cloud, and networking.

- Manage incidents and service requests within agreed SLAs.

- Assist with onboarding of new users, sites, and services for existing clients.

- Provide onsite support where required.

- Identify and escalate recurring problems or critical issues to senior engineers.

- Support and mentor junior members of the service desk team.

- Work closely with the 1st line and project teams to ensure consistent service delivery.

- Contribute to internal documentation, knowledge base, and technical processes.

- Deliver clear, helpful updates to clients throughout the ticket lifecycle.

- Provide guidance and reassurance, ensuring a professional and responsive service.

- Build positive client relationships through excellent service and communication.

EXPERIENCE AND SKILLS NEEDED

- Minimum 2–3 years’ experience in a technical support role, ideally in an MSP or similar environment.

- Strong technical knowledge across Microsoft 365, Windows Server, Active Directory, desktop support, and basic networking.

- Experience with RMM tools and ticketing systems.

- Comfortable resolving complex issues independently.

- Calm under pressure and able to manage. competing priorities.

- Strong written and verbal communication skills

- Certifications such as CompTIA, Microsoft, or networking credentials (desirable but not essential).

Pay: £28,500.00 per year

Benefits:

Canteen
Company events
Company pension
Free parking
Gym membership
On-site parking
Private medical insurance

Work Location: In person

Quick apply

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line it engineer jobs in radcliffe, gtm

2nd Line IT Engineer

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2nd Line Support Engineer

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AI Engineer

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IT Engineer

Graduate Engineer +2

EUC Engineer

2nd Line Support Engineer

Infrastructure Engineer

I want to receive the latest job alerts for line it engineer in radcliffe, gtm

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