Call handler Work, Jobs in Reading, Eng (with Salaries)

Claims Handler
4th Dimension Innovation Ltd —Egham
- £24,500 - £26,000 a year
- Full-time
- Hybrid work
- Computer skills
Quick apply
Call Handler
VINCI Facilities UK —Camberley
- 8 hour shift
- Computer skills
- In-person
Quick apply
13d
Customer Service Advisor
Hachette —Didcot
- Full-time
- Hybrid work
- Continuous improvement
- Free parking
- Employee assistance programme
Call Handler
United Infrastructure —Thame
- Full-time
- Communication skills
Quick apply
Material Handler
Jabil Circuit —Thatcham
- Full-time
- Computer literacy
- Forklift
- Data entry
Force Command Centre Coach
Surrey Police —Guildford
- £31,345 - £35,020 a year
- 12 hour shift
- Recruiting
- Training & development
- Annual leave
- Employee discount
PC Transferee - Police Controller - Contact Management
Thames Valley Police —Abingdon
- Full-time
- Travel

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Retail Associate
TK Maxx —Reading
Create a welcoming atmosphere by greeting customers with a smile, assisting with their needs, and ensuring they have a positive shopping experience.
Sales Assistant (8 hrs)
Deichmann —Reading
Serving customers at the till - processing sales transactions. Approaching customers, providing helpful and knowledgeable information on our products.
Up to £12.91 an hour
10d

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Claims Handler

4th Dimension Innovation Ltd -
Egham

Quick apply

Job details

Full-time
£24,500 - £26,000 a year

Qualifications

Customer service call handling
Stakeholder liaison
Motor insurance claims handling
Insurance claims handling experience
Computer skills
Customer support
Fraud prevention and detection

Full job description

Join Our Claims Team! ️

Are you a natural problem-solver who thrives on turning a stressful situation into a smooth resolution? 4th Dimension Innovation is looking for a CMT Claims Handler to join our Claims Management Team in Egham Thorpe, helping riders get back on the road with confidence.

You'll report to the CMT Team Leader, managing a caseload of motorcycle claims from first contact through to settlement — keeping things moving, keeping customers informed, and keeping our claims philosophy front and center.

Main Duties

Manage a caseload of First Party and Third Party claims, progressing each case towards settlement
Respond promptly to incoming calls, emails and letters in the way that best moves the claim forward
Screen incoming claims against fraud indicators and risk factors, escalating for further investigation where needed
Use desktop tools (MIAFTR, CUE, MID, DVLA, etc.) to support claims decisions
Liaise with specialist suppliers such as field investigators and engineers
Update reserves and NCB at the appropriate stage of each claim
Work within agreed personal authority limits, referring upwards where activity exceeds them
Offer customers alternatives to claiming directly from their policy where commercially appropriate

Key Skills

Excellent interpersonal skills, with the ability to communicate clearly at all levels
Ability to make complex issues simple for customers
Strong understanding of hierarchy and escalation protocols
Comfortable managing a busy caseload with competing priorities

Bonus Points For

Previous customer service or claims experience
Familiarity with the Group's products, services and systems

The Essentials

Hours: 37.5 hours per week, Monday to Friday. Hybrid working — 3 days onsite, 2 days from home — following an initial 4–6 week on-site training period
Salary: £24,500–£26,000
Location: Egham Thorpe
Contract: Full time
Perks: Competitive company benefits, training & development opportunities, and an energetic, supportive team culture

We recognise that people may not meet every requirement listed, and we encourage you to apply if this role interests you.

Quick apply

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call handler jobs in reading, eng

Claims Handler

Call Handler

Customer Service Advisor

Call Handler

Material Handler

Force Command Centre Coach

PC Transferee - Police Controller - Contact Management

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