Desk it technician level Work, Jobs in Reading, Eng (with Salaries)

ICT Technician
European Electronique —Reading
- £27,000 - £28,000 a year
- Full-time
- In-person
- Communication skills
- School
- Free parking
- Health & wellbeing programme
Quick apply
12d
Senior IT Support Technician
EWSI services Ltd —Reading
- £31,000.00 - £39,745.42 a year
- Full-time
- Customer service
- Windows
- Microsoft Office
Quick apply
11d
Specialist IT Services and Support II
Hollister Europe Limited —Winnersh
- £40,000 - £48,000 a year
- Customer service
- Windows
- Analysis skills
- Annual leave
- Employee assistance programme
7d
Customer Support Technician
Ricoh —Reading
- Communication skills
IT Apprentice (Level 3 Information Communications Technician)
Primary Goal —Guildford
- £10,000 a year
- Full-time
- Childcare
- English
- Working with children
- Annual leave
Quick apply
Junior Helpdesk Support Technician
Techtronic Industries GmbH (TTI) —Maidenhead
- Full-time
- Microsoft Excel
- Customer service
- Computer literacy
IT Support Engineer - 2nd/3rd Line position - Newbury or Manchester Office
Netteam tX —Newbury
- Azure
- Customer service
- Microsoft Office
Service Desk Technician
Oxford Health NHS Foundation Trust —Oxford
- £32,073 - £39,043 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee assistance programme
4d
Helpdesk Technician
FluidOne —Woking
- Customer service
- Windows
- Microsoft Office
- Employee assistance programme
Fabric Technician
JLL —Reading
- Overtime
- IT
- Communication skills
Junior AV Engineer
OMM —Maidenhead
- £20,332 - £25,858 a year
- Full-time
- Hybrid work
- IT
- Communication skills
- Employee discount
Quick apply
11d
Fabric Technician
JIK-Integral UK Limited —Reading
- Overtime
- IT
- In-person
- Communication skills
Quick apply
Project Controls Technician Apprenticeship - Heathrow Shared Apprenticeship Scheme
K10 Apprenticeships —Hounslow
- £14.80 an hour
- 8 hour shift
- Analysis skills
- Communication skills
Quick apply
Project Controls Technician Apprenticeship - Heathrow Shared Apprenticeship Scheme
HeathrowAcademy —Hounslow
- 8 hour shift
- Analysis skills
- Communication skills
Propulsion AIT Engineer
NewOrbit Space —Reading
- Full-time
- Hybrid work
- Schematics
- Maintenance
- Assembly
- Relocation assistance
1d
School Network Manager
wavenet —Chesham
- Full-time
- Windows
- Mentoring
- IT
- Annual leave
- Employee assistance programme
Quick apply

I want to receive the latest job alerts for desk it technician level in reading, eng

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

ICT Technician

European Electronique -
Reading

Quick apply

Job details

Permanent | Full-time
£27,000 - £28,000 a year
12 days ago

Benefits

Free parking
Health & wellbeing programme
Cycle to work scheme
Company pension
Life insurance
On-site parking

Qualifications

TCP
Operating systems
DHCP
DNS
TCP/IP
Communication skills
Active Directory

Full job description

European Electronique is a leading UK IT systems Integrator, specialising in the delivery of secure technology platforms including Hybrid IT, Cyber Security and Networking Infrastructure. Our innovative solutions are created in partnership with first class technology vendors and the vision of our customers provides the foundation on which we build. European Electronique specialises in designing and implementing solutions for public sector institutions including, Education, Healthcare and Local Government delivering key public services.

Job Summary

Contribute to the provision of customer focused, cost effective IT support services, supporting students, teaching and administrative staff. The applicant will be responsible for maintaining effective service delivery standards and will provide hardware and software support to the IT department in order to ensure a high standard of service to students and staff.

Applicants will have excellent interpersonal, communication and technical skills, together with the ability to work accurately under pressure and independently or as part of a team.

Key Responsibilities

To provide a professional first line technical advisory and diagnostic support service to European Electronique customers within a Service Desk environment during the service window.
To provide a professional and effective first line remote network monitoring and management service to European Electronique customer environment.
To ensure that all reported technical issues are dealt with professionally and competently and that they are recorded on the Service Management System and are resolved within the customers Service Level Agreement.
To provide an effective communications interface between the school customers and the various groups within European Electronique.
Provide 1st/2nd line technical support and call logging services to the school.
To report and manage any incident that requires the services of a third party organisation.
To monitor/manage call queues to ensure that support calls are being escalated and resolved within agreed SLA’s
To action any asset change in compliance with the Change Control Procedure
To complete additional ad hoc project work, as required
To assist the Network Manager by carrying out reasonable requests for additional duties as and when required.
To make recommendations on potential improvements to working practices and performance to improve service levels and customer satisfaction.
To contribute to EE’s solution library of fixes to common issues.
To keep the working area clean & tidy at all times
Ensure compliance with ISO & Health & Safety policies and procedures

Key Requirements:

Good working knowledge of Microsoft Desktop Operating Systems and applications is essential.
Good working knowledge of Active Directory and Group Policy.
Good understanding of TCP/IP, DNS, DHCP and VLANs.
Experience of using a call management system and working to SLAs.
At least two years’ experience within the education sector.
To be prepared at notice to work occasional evenings.
Interpersonal and Communications Skills
Excellent verbal and written communication skills.
Pro-active approach to work.
Ability to communicate complex technical issues to non-technical staff and pupils.
Ability to communicate across wide range of ages, experience and abilities.
Excellent customer relations skills.
Ability and willingness to share knowledge across the team and with customers to aid learning and proficiency.
Be able to work, unsupervised, on own initiative.
Keep abreast of new developments in software and hardware.

Job Details:

Service cover period – 08:00 to 16:30

Job Type: Full-time / permanent / onsite (Crescent Road, Reading, RG1 5RQ)

Pay: £27,000.00-£28,000.00 per year

Enhanced DBS check will be required.

RTW is required.

Company pension

Cycle to work scheme

Health & wellbeing programme

Life insurance

Free on-site parking

Job Types: Full-time, Permanent

Pay: £27,000.00-£28,000.00 per year

Benefits:

Company pension
Cycle to work scheme
Health & wellbeing programme
Life insurance
On-site parking

Application question(s):

Enhanced DBS certificate is required

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

desk it technician level jobs in reading, eng

ICT Technician

Senior IT Support Technician

Specialist IT Services and Support II

Customer Support Technician

IT Apprentice (Level 3 Information Communications Technician)

Junior Helpdesk Support Technician

IT Support Engineer - 2nd/3rd Line position - Newbury or Manchester Office

Service Desk Technician

Helpdesk Technician

Fabric Technician

Junior AV Engineer

Fabric Technician

Project Controls Technician Apprenticeship - Heathrow Shared Apprenticeship Scheme

Project Controls Technician Apprenticeship - Heathrow Shared Apprenticeship Scheme

Propulsion AIT Engineer

School Network Manager

I want to receive the latest job alerts for desk it technician level in reading, eng

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected