Apprentice technical support engineer Work, Jobs in Repton, Dby (with Salaries)

Apprentice Technical Support Engineer
Homeserve —Walsall
- £16,697.18 - £26,528.32 a year
- Azure
- Customer service
- No experience needed
Quick apply
4d
Technical Support Advisor
SolaX Power UK Ltd —Atherstone
- From £30,000 a year
- Full-time
- Software troubleshooting
- English
- No degree
- Free parking
- Employee discount
Quick apply
9d
Graduate Apprentice Electrical Engineer
VINCI Energies —Leicester
- AutoCAD
- Engineering
- Microsoft Office
9d
Graduate Apprentice Electrical Engineer
VINCI Energies UK & RoI —Leicester
- AutoCAD
- Engineering
- Microsoft Office
Quick apply
9d
Customer Service Specialist: Apprenticeship Programme
Supplytrain —Sutton Coldfield
- £27,000 - £29,000 a year
- Sales
- Customer service
- Communication skills
- Annual leave
Reliability Maintenance Engineering Technician, BHX7 RME
Amazon UK Services Ltd. —Hinckley
- Weekend availability
- Maintenance
- Mechanical knowledge
- Flexible schedule
Welder Fabricator Apprentice
SARIA Ltd —Nuneaton
- Full-time
- Welding
Quick apply
11d
Technical Maintenance Technician
Caterpillar —Desford
- £37,900 - £42,000 a year
- Full-time
- Maintenance
- Project management
- Travel
- Free parking
- Annual leave
10d
Design Engineer
M Group —Nottingham
- IT
- Communication skills
- Annual leave
- Employee assistance programme
Senior LV Engineer
M Group —Derby
- Overtime
- Hybrid work
- Mentoring
- Annual leave
- Employee assistance programme
Bid Writer
M Group —Nottingham
- Hybrid work
- Microsoft Word
- Microsoft Office
- Travel
- Annual leave
- Employee assistance programme
Senior Software Engineer C#/.Net
Microlise —Nottingham
- From £45,000 a year
- Azure
- Computer Science
- SQL
- Employee assistance programme
- Employee discount
Process Engineer
Forbo —Ripley
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Data analysis skills
8d
Senior Software Engineer Java (Fixed Term Contract)
Microlise —Nottingham
- From £45,000 a year
- Azure
- Computer Science
- Java
- Employee assistance programme
- Employee discount
10d
Senior Project Manager
March —Burton-On-Trent
- £0.01 a year
- Microsoft Office
- Analysis skills
- Bachelor's degree
- Annual leave
- Employee discount
Quick apply
Senior Software Engineer C++ (Fixed Term Contract)
Microlise —Nottingham
- From £45,000 a year
- Computer Science
- SQL
- C++
- Employee assistance programme
- Employee discount
10d
Technical Trainer – Access Equipment
JCB —Uttoxeter
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
- Gym membership
Quick apply
1d
Lead Design Engineer
M Group —Nottingham
- Communication skills
- Annual leave
- Employee assistance programme
Lead Hand Trailer Technician (m/f/x)
TIP GROUP —Nuneaton
- £46,000 a year
- Mechanical knowledge
- Referral programme
Quick apply
Senior Structural Design Engineer
Balfour Beatty —Derby
- Hybrid work
- Engineering
- Analysis skills
- Bachelor's degree
- Annual leave

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apprentice technical support engineer jobs near repton, dby

Apprentice Technical Support Engineer

Homeserve -
Walsall

Quick apply

Job details

Fixed term contract
£16,697.18 - £26,528.32 a year
4 days ago

Qualifications

ITIL Certification
Azure
Customer service
No experience needed
IT support
Mentoring
UX
IT
Communication skills
Intune

Full job description

About The Role

Kick-start Your Career in IT & Technology

Are you passionate about technology, enjoy solving problems, and eager to build a career in IT? We're looking for an enthusiastic Apprentice Technical Support Engineer to join our Technology & Change Team in Walsall.

This is an exciting opportunity for someone with a genuine interest in technology and IT support to gain valuable hands-on experience in a professional environment while working towards a recognised qualification. As part of our team, you'll provide direct support to colleagues with their technical queries and issues, developing practical skills across a wide range of technologies.

Working alongside experienced IT professionals, you'll receive structured training, mentorship, and support to help you grow your technical knowledge and confidence. As your skills develop, you'll take on increasing responsibility and play an important role in delivering excellent technical support across the business.

This is a 100% office-based role located in Walsall.

PRINCIPAL ACCOUNTABILITIES

User Support & Incident Management

Assist as a first point of contact for incidents, service requests, and enquiries, with support from senior colleagues.
Learn to provide support via phone, chat, ITSM portal, email, and in person.
Accurately log and triage tickets in the ITSM system under supervision.
Shadow and support the team in resolving hardware/software issues, both remotely and on-site.

Device Lifecycle & Configuration

Learn to image and provision devices using Autopilot and Intune.
Support the maintenance and configuration of Microsoft, Apple, and Android devices via the MDM platform.
Assist with asset management and audit readiness.

Application & Access Management

Support application packaging and deployment via Endpoint Manager.
Learn about role-based and conditional access via Azure AD and Okta.
Help with license tracking and software metering.

Security & Compliance

Support endpoint protection (Defender, BitLocker) under supervision.
Assist with patch management and desktop update schedules.
Learn about SOx-aligned controls and compliance reporting.

Monitoring & Reporting

Contribute to device health checks and analytics.
Participate in feedback loops for service improvement and user experience.

Collaboration & Escalation

Work with Infrastructure, Security, Cloud Services, and Application Support teams.
Escalate incidents to senior team members as needed.
Participate in Major Incident, Change, and Transition processes as a learner.
Continuous Improvement & Knowledge Sharing
Help create and maintain knowledge base articles.
Identify trends and suggest service improvements.
Actively develop skills across EUC technologies through training and mentoring.

Project & Operational Support

Support approved IT projects and equipment moves.
Assist with raising hardware POs and liaising with third-party vendors.
Participate in the on-call rota for out-of-hours support, as appropriate for your level of training.

About You

To be successful in this role you will need to have the following knowledge, skills and attributes:

Essential:

Enthusiasm for technology and a willingness to learn.
Passion for customer service and user experience
Good interpersonal and communication skills.
A methodical approach and attention to detail.
No prior experience required; training will be provided.

Desirable:

Familiarity with Microsoft 365, Windows 11, or endpoint tools (not essential).
Interest in ITIL Foundation principles or similar frameworks.

Quick apply

Refine Your Search

apprentice technical support engineer jobs in repton, dby

Apprentice Technical Support Engineer

Technical Support Advisor

Graduate Apprentice Electrical Engineer

Graduate Apprentice Electrical Engineer

Customer Service Specialist: Apprenticeship Programme

Reliability Maintenance Engineering Technician, BHX7 RME

Welder Fabricator Apprentice

Technical Maintenance Technician

Design Engineer

Senior LV Engineer

Bid Writer

Senior Software Engineer C#/.Net

Process Engineer

Senior Software Engineer Java (Fixed Term Contract)

Senior Project Manager

Senior Software Engineer C++ (Fixed Term Contract)

Technical Trainer – Access Equipment

Lead Design Engineer

Lead Hand Trailer Technician (m/f/x)

Senior Structural Design Engineer

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