The Company
The Installation Assurance Authority have operated for over 30 years. As a Group of companies we employ over 80 full time staff and have supported installers and homeowners since 1995. We provide a quality assurance framework giving homeowners and stakeholders the confidence that domestic retrofit work is carried out to the highest standards.
“Right First Time” is fundamental to everything we do and our company values are:
- Integrity - We will apply our principles consistently to everything we do. Principles based upon quality, honesty and impartiality
- Quality - We will exemplify our Right First Time ethos and encourage our members to do the same.
- People first - We will recognise that our people are our greatest resource and invest in both their development and mental/health and wellbeing
- Innovation - We will actively encourage innovation at all levels and be receptive to new ideas
The Role
To administer and support the daily HR operations, ensuring compliance with company policies and employment laws.
Provide Executive Assistant support to the Corporate Services Manager as required as part of a growing team.
Responsibilities:
- Employee Relations – Support managers with employee relations matters promptly and fairly with the Finance Director.
- Recruitment & Onboarding – Coordinate and support recruitment processes, interviews and onboarding programs to ensure smooth integration of new hires.
- Performance Management - Support managers with performance appraisal systems and improvement plans.
- Compliance - Keep up to date with changes in HR legislation and support the business in maintaining compliance.
- HR Administration - Maintain accurate employee records, manage BrightHR systems and prepare reports for management.
- Payroll Administration – Assist with the preparation and processing of monthly payroll, ensuring employee information, salary changes, absence records, and other relevant data are accurate and submitted within required timescales.
- Training & Development - Support training programs to enhance employee skills.
- Policy Implementation - Assist in developing, reviewing and implementing HR policies and procedures.
Knowledge, Skills & Experience
- Experience in an administrative or business support role
- Strong organisational skills with the ability to manage multiple tasks and deadlines
- Calm under pressure and confident handling last-minute changes
- Excellent written and verbal communication skills
- Good attention to detail and accuracy in record-keeping
- Proficiency with Microsoft Office and general digital tools
- Ability to handle confidential information with discretion
Personal attributes:
- Professional, reliable and proactive
- Strong customer service mindset and willingness to support colleagues
- Positive attitude and adaptable approach to changing priorities
- Team-oriented with a collaborative working style
Office Administration and Facilities:
- Maintain and support the development of new policies and procedures, while updating existing ones to ensure compliance with current legislation.
- Maintaining accurate employee records and organisational chart
- Providing administrative assistance to Directors and Mangers within the company, including diary management.
- Managing office supplies, equipment maintenance, and acting as a primary point of contact for staff and visitors.
- Coordinate meeting room bookings, visitor arrangements and general office logistics.
Other Requirements
- To undergo training and development in line with the needs of the business.
- To assist with other duties within the scope and nature of the position.
Job Types: Full-time, Permanent
Pay: £27,000.00 per year
Benefits:
- Company events
- Company pension
- Free parking
- Life insurance
- On-site parking
- Private medical insurance
- Sick pay
Work Location: In person
