Post Title: School Administrative Assistant
SBU/Department: School of Health, Medicine and Life Sciences
FTE: 1.0fte (working 37 hours per week)
Duration of Contract: Permanent
Annual Leave: 25 days plus standard public holidays and an additional 4 days including the closure of our office between Christmas and New Year
Location: College Lane Campus, Hatfield
Main duties and responsibilities
An opportunity has arisen for an organised and customer-focused Administrative Assistant to support day-to-day operations within the School. In this varied role, you will provide routine administrative support including data entry, document preparation, filing, scanning and diary support, while maintaining accurate electronic and manual filing systems in line with audit, quality and data protection requirements. You will act as a first point of contact for enquiries, ensuring high-quality customer service, and escalating queries where appropriate.
You will contribute to a range of operational activities, including student record processing, programme support, tracking logs, and administrative workflows and you will provide administrative input to School-wide workflows such as enrolment, timetabling prep, assessment support, and student communications. You will also assist with scheduling meetings, booking rooms, preparing agendas, circulating papers, and taking simple meeting notes. You will support the delivery of administrative services across departments. You will be expected to acquire a good working knowledge relating to the administration of the departments, ensuring that effective administrative procedures are practised and maintained.
Skills and experience required
The ideal candidate will possess good IT skills, including the use of MSOffice and databases, and be numerate and literate. They will demonstrate a good understanding of customer care, including a polite, helpful and confident telephone manner. They will be able to collect, process and present data, with a methodical approach and attention to detail. The ability to work to tight deadlines and deal with conflicting priorities, and the ability to work accurately under pressure, is essential. The role requires the ability to deal with sensitive material with strict confidentiality. You will also demonstrate initiative and the ability to learn new skills.
Qualifications required
You will be educated with a minimum of five GCSEs or equivalent at grade C/4 or above including Mathematics and English, or proven professional work experience.
Please view the job description and person specification for a full list of the duties and essential criteria.Please attach a personal statement showing clearly how your skills and experience match the Person Specification.
Internal applicants – please ensure you apply via your employee self-service portal.
We regret that we are unable to offer UKVI sponsorship for this post; applicants will either hold UK Right to Work or demonstrate access to UK Right to Work before an offer is made.
Contact Details/Informal Enquiries: Matt De Beer-White, Deputy School Business Manager and EA to the Dean of School (
[email protected])
Closing Date: 26 July 2026
Interview Date: W/C 10 August 2026
Reference Number: REQ000809
Date advert placed: 07 July 2026
Our vision is to transform lives: UH is committed to Equality, Diversity and Inclusion and building a diverse community. We welcome applications from suitably qualified and eligible candidates regardless of their protected characteristics, and recognise there are different ways applicants may achieve the criteria in this document. We offer a range of employee benefits including generous annual leave, flexible location opportunities within the UK, discounted Sports Village memberships and free Active Staff sessions, personal and professional development and family-friendly policies. #GoHerts
