3rd line support Work, Jobs in Rochester, Ken (with Salaries)

Service Desk 1st Line Support
Foresters Financial —Bromley
- Up to £28,000 a year
- 8 hour shift
- Microsoft Access
- Windows
- Microsoft Office
Organised Immigration Crime (OIC) Investigator
National Crime Agency —Gillingham
- £25.28 - £50.56 an hour
- Overtime
- Hybrid work
- English
- Analysis skills
- Presentation skills
- Annual leave
19h
3rd Line IT Support
Trooli —West Malling
- £45,000 - £50,000 a year
- Full-time
- Azure
- Microsoft Outlook
- Scripting
- Employee discount
Quick apply
3d
1st Line Support Technician
Techary —Orpington
- Azure
- Microsoft Outlook
- Customer service
Quick apply
10d
16+ Care Leavers Personal Advisor
Medway Council —Strood
- £32,378 a year
- Temporary
7d
Electrical Tester- Maidstone
Sureserve —Maidstone
- £42,000 - £45,000 a year
- Customer service
- Maintenance
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
Fibre Build Supervisor
M Group —Brentwood
- Travel
- Computer networking
- Organisational skills
- Annual leave
- Employee assistance programme
Head of Customer Support & Quality Assurance
Datr Technologies Limited —Ashford
- £37,000 - £45,000 a year
- Weekend availability
- Hybrid work
- Management
- English
- Supervising experience
Quick apply
Security Operations Coordinator
Securitas UK —Basildon
- £41,700 a year
- Full-time
- English
- Administrative experience
- IT
- Employee discount
Quick apply
Electrical Tester- Southend on Sea
Sureserve —Southend-on-Sea
- £42,000 - £45,000 a year
- Customer service
- Maintenance
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
Electrical Tester- Maidstone
Aaron Services —Maidstone
- £42,000 - £45,000 a year
- Full-time
- Customer service
- Maintenance
- Organisational skills
- Annual leave
- Employee assistance programme
2d
In Year Admission
Haringey Council —London
- £40,182 - £42,060 a year
- Customer service
- Microsoft Office
- Organisational skills
7d
Team Lead, Software Support - 12 Months FTC
Henry Schein One —Gillingham
- Hybrid work
- Communication skills
- School
Administrator – Single Point of Access
ABL Health —Ashford
- £25,000 a year
- Weekend availability
- Annual leave
- Referral programme
Van Driver
NEXT —South Ockendon
- £13.35 an hour
- Overtime
- Customer service
- Computer literacy
- Free parking
- Employee discount
Quick apply
Suicide Prevention Therapist
James' Place —St. Luke's
- £19,800 - £33,000 a year
- Part-time
- Communication skills
- Time management
3d
Electrical Tester- Southend on Sea
Aaron Services —Southend-on-Sea
- £42,000 - £45,000 a year
- Full-time
- Customer service
- Maintenance
- Organisational skills
- Annual leave
- Employee assistance programme
2d
Fitness Manager - Southend
The Gym Group —Southend-on-Sea
- Full-time
- Employee discount
- Sick pay
Operational Excellence Site Lead
Leonardo UK Ltd —Basildon
- Full-time
- Hybrid work
- Management
- Engineering
- Leadership
- Flexible schedule
- Referral programme
Business Analyst
Foresters Financial —Bromley
- Up to £63,000 a year
- Full-time
- Hybrid work
- Organisational skills
- IT
- Financial services
- Employee assistance programme
- Flexible schedule

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3rd line support jobs near rochester, ken

Service Desk 1st Line Support

Foresters Financial -
Bromley

Apply Now

Job details

Full-time
Up to £28,000 a year

Benefits

Company pension
Paid volunteer time

Qualifications

Microsoft Windows Server
Microsoft Access
SCCM
Windows
Microsoft Office
ITIL
Remote access software
Active Directory

Full job description

Using your skills in technical analysis and 1st Line Support skills you will be responsible for supporting our internal employees, assisting with PC, applications, server, networking and hardware issues either in person, email, MS teams, or via phone. You will be resolving issues in a timely manner and taking ownership of tasks allocated to you, escalating issues to 2nd and 3rd Line Support.

Your day to day will include:

Dealing with Microsoft operating systems (e.g. Windows 11, Windows server, Microsoft Office 365), networking and Active Directory
Troubleshooting MS Office, antivirus software
Analysing, prioritising and fixing all requests for both Head Office and Field staff and escalate issues to 3rd line as appropriate
Configuring/decommissioning users
Building and configuring desktops/laptops
Monitoring and checking backups, capacity, security, hardware/software and operating system issues with the fileservers and network equipment
Monitoring and checking system logs
Ensuring anti-virus/anti-spam is current and kept up to date on all devices

Assisting with the rollout of software updates for both Head Office and Field users (SCCM knowledge would be beneficial to this role)
Incident management and resolution
User account lifecycle management
Hardware and device setup
Backup and system monitoring

What we need from you:

Proven experience working in a Service Desk function/ 1st Line Support
Understanding and or knowledge of HaloITSM highly beneficial
Strong understanding of Active Directory administration , Windows environments and MS Office 365
Experience with remote access tools.
ITIL framework awareness is ideal but not essential as we can train you.
Able to work under pressure and to defined deadlines
Good problem-solving skills
Exceptional telephone manner

You will be required to work 40 hours per week. Monday to Friday. You will do an 8-hour shift, start time is 7.30am with 45 minutes lunch break. You will also be required to work an out of hours shift on a 1 week in 4, rota basis. This will be to You may be required to assist with critical system maintenance and updates that need to be performed outside of normal working hours to minimise disruption to business operations. assist in the systems maintenance tasks that cannot be performed during normal working hours.

What we offer you:

Salary up to £28,000 - OTE £35,000
Discretionary Annual Bonus up to 7%
Contributory Pension Plan (Company matches up to 5% and pays in an additional 5%)
25 days Holiday increasing to 28 days plus bank holidays
Life Assurance. 4x times pensionable earnings.
Wellbeing Support
Healthcare Cash Plan
Free Foresters Go Membership (Claimed back once ISA set up) plus additional 3% allocation rate

We are a purpose driven organisation and we want to enable everyone that is a part of Foresters to channel their passion and enthusiasm into the charitable efforts that you care about. That is why we have created the Working for Purpose programme where we give you 1 day to volunteer with the charity of your choice.

Foresters Financial is not your typical financial services provider. Those who join our purpose-driven organisation enjoy a culture of collaboration, creativity, and mutual respect and are challenged to do their best to make a difference every day. We help everyday families achieve their financial goals and make a lasting difference in their lives and communities.

Apply Now

Refine Your Search

3rd line support jobs in rochester, ken

Service Desk 1st Line Support

Organised Immigration Crime (OIC) Investigator

3rd Line IT Support

1st Line Support Technician

16+ Care Leavers Personal Advisor

Electrical Tester- Maidstone

Fibre Build Supervisor

Head of Customer Support & Quality Assurance

Security Operations Coordinator

Electrical Tester- Southend on Sea

Electrical Tester- Maidstone

In Year Admission

Team Lead, Software Support - 12 Months FTC

Administrator – Single Point of Access

Van Driver

Suicide Prevention Therapist

Electrical Tester- Southend on Sea

Fitness Manager - Southend

Operational Excellence Site Lead

Business Analyst

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