Client care coordinator (ftc) Work, Jobs in Rolleston, Sts (with Salaries)

Client Care Coordinator (FTC)
IVC —Derby
- Part-time
- Front desk
- Cash handling
- Communication skills
- Annual leave
- Employee discount
Customer Service Coordinator
The Pallet Network —Swadlincote
- £15,996.32 a year
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Payroll and HR Advisor - Maternity Cover
Potter Clarkson —Nottingham
- Full-time
- Hybrid work
- Microsoft Office
- Recruiting
- Organisational skills
Quick apply
11d

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Client Care Coordinator (FTC)
IVC —Derby
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Client Care Coordinator (FTC)

IVC -
Derby

Apply Now

Job details

Part-time | Full-time | Fixed term contract

Benefits

Cycle to work scheme
Annual leave
Company pension
Employee discount

Qualifications

Customer communication
Inbound customer enquiry call handling
Patient appointment coordination
Client communication
Appointment booking and call handling
Front desk
Veterinary appointment scheduling
Customer interaction
Multidisciplinary collaboration
Cash handling
Communication skills

Full job description

At inspiring vet care, our people are at the heart of everything we do. As the UK’s number one vet care provider, we're trusted with the care of over 2 million animals, delivering our purpose of healthier animals and happier owners.

White Cross Vets is a growing family of practices with a genuine focus on delivering exceptional care for pets and outstanding experiences for clients. With our commitment to supporting our people, we are proud to have achieved a three-star Best Companies accreditation for five consecutive years. We are not only a trusted choice for pet owners but also an employer of choice within the veterinary profession.

How You’ll Make a Difference

As a Client Care Co-ordinator, you will be the first point of contact for clients, playing a key role in delivering a welcoming, professional and compassionate experience at every interaction.

You’ll support the smooth running of the practice by managing appointments, handling enquiries, supporting client communications and working closely with clinical and non-clinical colleagues to ensure a positive client and patient journey.

Working Pattern

This is a part-time role working 20 hours per week.

Key Responsibilities

Deliver a warm, professional and compassionate experience for every client and patient

Manage appointments, telephone enquiries and client communications efficiently

Handle cash and card payments accurately

Maintain confidentiality and manage sensitive information appropriately

Support colleagues across the practice to ensure the smooth day-to-day operation of reception

Remain calm, organised and professional in a busy and emotionally demanding environment

You Might Be a Great Fit If...

You are a friendly, organised and customer-focused individual who enjoys working as part of a team. You’ll bring:

Excellent communication skills and a professional, welcoming manner

Experience in a customer-facing role, with a strong focus on service and attention to detail

The ability to manage multiple tasks effectively in a busy environment

A collaborative approach and willingness to support colleagues

A proactive attitude, with openness to feedback and learning

How We’ll Support You

At inspiring vet care, we’re committed to supporting your development and wellbeing from the very start of your career. When you join us, you’ll benefit from:

A key client-facing role within a supportive and collaborative practice team

Clear career pathways with progression opportunities within client care and practice leadership roles

Ongoing learning and development supported by experienced colleagues and practice teams

A values-led culture focused on care, community and continuous improvement

What We Offer Our Team

6.6 weeks' annual leave plus your birthday off FTE

Increasing holiday allowance based on length of service

Enhanced family-friendly policies, including maternity, paternity, adoption, shared parental and surrogacy pay

Employee wellbeing initiatives including Healthcare Cash Plan and Cycle to Work scheme

Learning and development opportunities via the inspiring vet care Academy

Pension scheme

Discounted veterinary care

Voluntary benefits including Green Cars salary sacrifice scheme and access to discounts and cashback with hundreds of participating retailers

We’re committed to supporting our people through career development opportunities, wellbeing initiatives and access to world-class learning resources.

Whether you’re just starting out or looking to take the next step in your career, inspiring vet care offers the support, opportunity and community to help you grow.

NMW

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Apply Now

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client care coordinator (ftc) jobs in rolleston, sts

Client Care Coordinator (FTC)

Customer Service Coordinator

Payroll and HR Advisor - Maternity Cover

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