Customer service & insurance consultant Work, Jobs in Romsey, Ham (with Salaries)

Case Management Claims Administrator
Vitality —Bournemouth
- Microsoft Word
- Computer literacy
- Communication skills
- Employee discount
11d
Health and Risk Consultant
Benifex —Southampton
- £40,000 - £60,000 a year
- Remote
- Customer service
- Communication skills
- Employee assistance programme
- Employee discount
12d
Imaging Administrator
Spire Healthcare —Southampton
- Full-time
- Phone etiquette
- Annual leave
Risk Consultant
Benifex —Southampton
- £40,000 - £60,000 a year
- Remote
- Customer service
- Communication skills
- Employee assistance programme
- Employee discount
12d
Cyber Security Consultant
Redbay —Portsmouth
- £42,000 - £56,000 a year
- Full-time
- Hybrid work
- Travel
- Communication skills
- Work from home
- Gym membership
Ward Administrator FTC
Spire Healthcare —Southampton
- Full-time
- Customer service
- Computer literacy
- Administrative experience
- Annual leave
Trainee Buyer
Fatface Corporation —Havant
- Full-time
- Employee assistance programme
- Employee discount
8d
Business Development Consultant
AVASK —Southampton
- £30,000 a year
- Hybrid work
- CRM software
- Customer service
- Business development
- Annual leave
Quick apply
1d
Business Development Manager
Aspens —Southampton
- £65,000 a year
- Sales
- School
- Negotiation
- Annual leave
- Life insurance
Senior Pensions Administrator
XPS Pensions Group —Portsmouth
- Full-time
- Hybrid work
- Microsoft Word
- Mentoring
- Organisational skills
- Employee discount
- Referral programme
13d
Buildings Consultant
Ageas —Eastleigh
- £40,000 - £60,000 a year
- Full-time
- Hybrid work
- Customer service
- Travel
- School
Protection Consultant
LV= Life & Pensions —Bournemouth
- Sales
- Microsoft Office
- Organisational skills
- Employee assistance programme
- Employee discount
Product Consultant
Nourish Care —Bournemouth
- Hybrid work
- Annual leave
- Employee assistance programme
JUNIOR SALES CONSULTANT
Verisure Services (UK) Limited —Southampton
- £3,800 a month
- Full-time
- Sales
- Driving
Quick apply
Senior Cyber Security Consultant
Redbay —Portsmouth
- £60,000 - £80,000 a year
- Full-time
- Hybrid work
- English
- Travel
- Financial services
- Work from home
- Gym membership
JUNIOR SALES ADVISOR
Verisure Services (UK) Limited —Southampton
- £3,800 a month
- Full-time
- Sales
Quick apply
Business Development Manager
CDM Group —Hilsea
- £45,000 - £60,000 a year
- Full-time
- Business development
- In-person
- Communication skills
- Free parking
- Gym membership
Quick apply
12d
SALES EXECUTIVE
Verisure Services (UK) Limited —Southampton
- £3,800 - £6,000 a month
- Full-time
- Sales
Quick apply
Compliance Monitoring Manager
JMC Aviation —Bournemouth
- Monday to Friday
- Management
- Engineering
- Maintenance
- Free parking
- Annual leave
11d
Security Officer (Nights)
Quilter —Southampton
- Full-time
- Conflict management
- Communication skills
7d

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Case Management Claims Administrator

Vitality -
Bournemouth

Apply Now

Job details

Permanent
11 days ago

Benefits

Company pension
Employee discount

Qualifications

Microsoft Word
Customer service call handling
Inbound customer enquiry call handling
DocuSign
Computer literacy
Incoming mail sorting
Email software
Outbound calling
Communication skills

Full job description

About The Role

Team – Vitality Care

Working Pattern - Hybrid – 2 days per week in the Vitality Bournemouth Office. Full time, 35 hours per week.

We are happy to discuss flexible working!

Top 3 skills needed for this role:

Competent administrative accuracy
Proven customer communication skills
Strong team collaboration and multitasking capability

What this role is all about:

The Complex Claims Administrator role sits within the Complex Care team and provides essential administrative support to case management activities across a range of specialist healthcare claims. The role plays a key part in delivering efficient service to patients, healthcare providers and internal colleagues through accurate record management, communication support and case administration. This is an excellent entry-level opportunity for someone looking to develop a career within Private Medical Insurance, with full training provided and exposure to a broad range of healthcare administration processes.

Key Actions

Upload signed documents (DocuSigns) to our internal system
Help prepare and send letters to patients (e.g., welcome letters, next steps)
Keep records up to date and organised with Salesforce and other internal systems
Triage (sort and forward) incoming emails to the right team members
Answer incoming calls and take messages when needed for the Complex Claims area
Make simple outbound calls to hospitals or consultants to follow up on information
Respond to WhatsApp messages with guidance from the team
Help and payment of NHS cash benefits and NHS-to-private patient transfers
Follow up on reports for oncology cases (clinical reporting)
Support with general patient and provider queries
Assist with corporate pricing queries by gathering information
Help process payments for fertility and gender-related treatments

What do you need to thrive?

Friendly, and professional, written and spoken communication
Basic computer skills (Email, Microsoft Word and Excel)
Good attention to detail and accuracy
Willingness to learn and take direction
Reliable and organised approach to work
Ability to work as part of a team

So, what’s in it for you?

Bonus Schemes – A bonus that regularly rewards you for your performance
A pension of up to 12%– We will match your contributions up to 6% of your salary
Our award-winning Vitality health insurance – With its own set of rewards and benefits
Life Assurance – Four times annual salary

These are just some of the many perks that we offer! To view the extensive range of benefits we offer, please visit our careers page. Fantastic Benefits. Exciting rewards. Great career opportunities!

If you are successful in your application and join us at Vitality, this is our promise to you, we will:

Help you to be the healthiest you’ve ever been
Create an environment that embraces you as you are and enables you to be your best self
Give you flexibility on how, where and when you work
Help you advance your career by playing you to your strengths
Give you a voice to help our business grow and make Vitality a great place to be
Give you the space to try, fail and learn
Provide a healthy balance of challenge and support
Recognise and reward you with a competitive salary and amazing benefits
Be there for you when you need us
Provide opportunities for you to be a force for good in society

We commit to all these things because we want you to feel that you belong, and are supported to be happy and healthy.

About Us

We’re incredibly proud to be recognised for the culture we've created — recently being named one of Glassdoor’s Best Places to Work 2026, and in 2024 we were delighted to be awarded Top 10 Places to Work in the Sunday Times Awards.

Vitality is a multi-award-winning UK insurance brand, here to make the world a healthier, happier place.

We’ve been a purpose and values-driven business from day 1- long before it became fashionable. Our core purpose is to make people healthier and enhance protect their lives. Vitality pioneered shared-value insurance. We incentivise people to live healthier longer lives – they benefit, our business benefits, and society benefits. We’re successful because we attract, develop, and retain the best people – and because we care.

Plus, you get to join our 1.7+ million members with access to our unique health insurance and healthy living programme. Just to make sure you know our products inside and out.

Ready to find out if we’re the right fit for you? We can’t wait.

Diversity & Inclusion

At Vitality, we’re committed to diversity and inclusion because it’s good for our employees, for our business, and for society. We welcome applications from individuals of all backgrounds, experiences, and perspectives.

Vitality’s approach to sustainability

Vitality is a business that drives positive change. We reward people for making and sustaining healthier choices. But healthy people also need a healthy environment. To learn more please visit our Careers page. #LI-Hybrid

If we are fortunate in receiving a high volume of quality applications we may need to close this vacancy early. If you are interested, please submit your application as soon as possible.

Apply Now

Refine Your Search

customer service & insurance consultant jobs in romsey, ham

Case Management Claims Administrator

Health and Risk Consultant

Imaging Administrator

Risk Consultant

Cyber Security Consultant

Ward Administrator FTC

Trainee Buyer

Business Development Consultant

Business Development Manager

Senior Pensions Administrator

Buildings Consultant

Protection Consultant

Product Consultant

JUNIOR SALES CONSULTANT

Senior Cyber Security Consultant

JUNIOR SALES ADVISOR

Business Development Manager

SALES EXECUTIVE

Compliance Monitoring Manager

Security Officer (Nights)

I want to receive the latest job alerts for customer service & insurance consultant in romsey, ham

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