Customer service host Work, Jobs in Sands, Bkm (with Salaries)

Customer Service Host - T3
ABM —London Heathrow Airport
- £15.44 an hour
- Full-time
- Front desk
Seasonal Sales Assistant - Host
Dunelm —High Wycombe
- £8.00 - £12.71 an hour
- Seasonal
- Heavy lifting
2d
Customer Service Host
ABM —London Heathrow Airport
- £15.44 an hour
- Full-time
- Front desk
Customer Service Host - T2
ABM —London Heathrow Airport
- £15.44 an hour
- Full-time
- Front desk
Front of House (FOH) Building Host
Ethos Farm —Reading
- £15.10 an hour
- Part-time
- Microsoft Powerpoint
- Computer literacy
- Front desk
Quick apply
Dealership Host and Administrator
RPM Independent Porsche Specialists Ltd —Tring
- Full-time
- Serving
- Microsoft Office
- Administrative experience
Quick apply
Party Host
High Score Arcades —Bracknell
- £9.40 - £13.00 an hour
- Part-time
- Management
- Customer service
- Cleaning
- Employee discount
Quick apply
8d
Lounge Host - British Airways Lounges, First Class
BaxterStorey UK —London
- £14.62 an hour
- 8 hour shift
- Hospitality
- Hotel
- Food service experience
- Free parking
- Employee assistance programme
Quick apply
Member Journey Host
Virgin Active —London
- Communication skills
- Annual leave
- Employee discount
Part-time Dealership Host / Receptionist, Brentford
Renault UK —Brentford
- £21,052.72 a year
- Part-time
- Microsoft Outlook
- Hotel
- Front desk
- Annual leave
- Employee discount
1d
Community Host - Night
urbanbubble X FOLK —London
- £29,645 - £32,825 a year
- Full-time
- No experience needed
- Cleaning
- Communication skills
- Annual leave
- Sick pay
Quick apply
13d
Part-time Dealership Host / Receptionist
Reception —Brentford
- £21,052.72 a year
- Part-time
- Microsoft Outlook
- Hotel
- Front desk
- Annual leave
- Employee discount
Quick apply
2d
Community Host / Leisure Assistant.
Vivify Venues —Twickenham
- £10.85 - £12.71 an hour
- Customer service
- In-person
- School
- Free parking
- Referral programme
Quick apply
Lounge Host - CCR Lounge
BaxterStorey UK —London
- £14.91 an hour
- 8 hour shift
- Hospitality
- Hotel
- Food service experience
- Free parking
- Employee assistance programme
Quick apply
Host / Receptionist
Flight Club - Oxford —Oxford
- £12.96 - £16.00 an hour
- Full-time
- Front desk
- Guest services
- Employee assistance programme
- Employee discount
Quick apply
1h

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customer service host jobs near sands, bkm

Customer Service Host - T3

ABM -
London Heathrow Airport

Apply Now

Job details

Full-time
£15.44 an hour

Qualifications

Front desk
Aviation passenger services
Customer interaction

Full job description

Description

LOCATION: Heathrow Airport

SHIFT PATTERN: 4 on 2 off, 40 hours per week

PAY RATE: £15.44 per hour

If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department at [email protected]. We're here to help!

Overview of the Role

As a Customer Service Host at Heathrow Airport, you are the welcoming face and central facilitator for passengers requiring special assistance. Operating from the host desk either landside or airside, your core mission is to deliver excellent customer service from the moment a passenger arrives. You play a crucial role in ensuring every customer receives a positive, safe and enhancing experience by carefully assessing their requirements and setting the stage for a seamless journey.

Working collaboratively with the management team, your primary focus is on actively managing and facilitating the daily operational flow. Rather than directly managing people, you will monitor the environment to ensure that the highest standards of service are maintained and that operational, quality and safety guidelines are consistently followed by the Customer Service Agents. Ultimately, you act as a key brand ambassador, embodying ABM’s core values to ensure every passenger feels valued and supported.

Main Duties & Responsibilities

Deliver First-Class Customer Experiences: Act as the primary ambassador at the host desk (landside or airside), greeting every passenger warmly, assessing their needs and ensuring they receive excellent service from the moment they arrive.

Manage & Facilitate the Passenger Experience: Proactively ensure all passengers are booked into the tracking system and expedite smooth transfers throughout the terminals to support on-time departures and flight connections throughout the terminals. During delays or disruptions, you will act as the key communication link, liaising directly with handling agents to keep passengers fully informed.

Ensure Standards & Escalate Quickly: Facilitate a seamless operation by monitoring the environment and ensuring Customer Service Agents (CSAs) are properly equipped, follow correct protocols and maintain high standards. You will stay vigilant by identifying potential SLA failures and escalating issues immediately to the Service Delivery Manager or Allocators to ensure agents are deployed quickly and effectively.

Apply Now

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customer service host jobs in sands, bkm

Customer Service Host - T3

Seasonal Sales Assistant - Host