Non medical Work, Jobs in Sandwell, Eng (with Salaries)

Practice Receptionist
Lapal Medical Practice —Halesowen
- From £12.71 an hour
- Part-time
- Microsoft Word
- GP surgery experience
- Administrative experience
Quick apply
8d
HR Administrator
West Brom —West Bromwich
- £22,932 - £24,480 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
- Annual leave
- Employee discount
7d
Patient Care Navigator
Karis Medical Centre —Birmingham
- £12.71 an hour
- Part-time
- Customer service
- GP surgery experience
- Front desk
- Sick pay
Quick apply
8d
Research Technician - Department of Cancer and Genomic Sciences - 107847 - Grade 4
University of Birmingham —Birmingham
- £27,546 - £29,171 a year
- Part-time
- Laboratory experience
- Research
- University
5d
Information Governance Administrator
Tamworth Borough Council —Tamworth
- £26,403 - £28,598 a year
- Full-time
- Remote
- English
- Administrative experience
- Organisational skills
1d
Medical Records Officer
Circle Health Group —Coventry
- Up to £24,947 a year
- Full-time
- Hospital
- Administrative experience
- Data entry
- Employee discount
- Life insurance
Business Support Officer - Education Support Services
Dudley Metropolitan Borough Council —Brierley Hill
- £25,583 - £25,989 a year
- Full-time
- Hybrid work
- Administrative experience
- School
PCN Social Precsriber
Bearwood Road Surgery —Smethwick
- From £16 an hour
- Part-time
- In-person
- Communication skills
Quick apply
Theatre Porter
Spire Healthcare —Sutton Coldfield
- Full-time
- Customer service
- Bachelor's degree
- Free parking
- Annual leave
13d
Patient Administrator – 12 Month Fixed Term
Circle Health Group —Birmingham
- £24,947.11 a year
- Full-time
- Hospital
- Computer literacy
- Administrative experience
- Employee discount
- Life insurance
6d
Healthcare Assistant
Circle Health Group —Birmingham
- Up to £26,197.84 a year
- Full-time
- Hospital
- Computer literacy
- Patient care
- Employee discount
- Life insurance
4d
Bank Health Care Assistant
HTG-UK —Birmingham
- £15 - £17 an hour
- Day shift
- Driving
- Patient care
- Employee assistance programme
- Referral programme
Call Handling & Dispatch
West Midlands Police —Birmingham
- £28,914 - £32,613 a year
- Full-time
- Typing
- Communication skills
- Annual leave
Microbiologist Part Time
Eurofins UK Food Testing —Wolverhampton
- Part-time
- Continuous improvement
- Data entry
- Communication skills
- Free parking
- Annual leave
Quick apply
6d
Junior Legal PA
Fieldfisher —Birmingham
- Full-time
- Microsoft Office
- Travel
- Typing
- Work from home
Wellbeing Advisor (Registered Nurse)
Extra Care —Birmingham
- £19.05 an hour
- Part-time
- Computer literacy
- Master's degree
- Computer skills
- Annual leave
- Employee discount
Quick apply
Legal Assistant - Dispute Resolution & Litigation
Trowers & Hamlins —Birmingham
- Full-time
- Administrative experience
- Communication skills
Quick apply
Microbiologist
Eurofins UK Food Testing —Wolverhampton
- Full-time
- Continuous improvement
- Data entry
- Communication skills
- Free parking
- Annual leave
Quick apply
6d
Recruitment & Selection Officer PART-TIME - Counter Terrorism Policing
West Midlands Police —Birmingham
- £28,914 - £32,613 a year
- Part-time
- Customer service
- Human resources
- Recruiting
6d
Supplier Quality & Compliance Coordinator - Development Opportunity
Collins Aerospace —Birmingham
- Full-time
- Continuous improvement
- Quality control
- In-person
- Free parking
- Annual leave

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Practice Receptionist

Lapal Medical Practice
Halesowen

Quick apply

Job details

Part-time
From £12.71 an hour
8 days ago

Qualifications

Microsoft Word
Collaborate with healthcare professionals
Customer service call handling
EMIS Web
Inbound customer enquiry call handling
Clinical record keeping
Closing procedures
Premises locking and securing procedures
Updating electronic health records
Updating electronic care records
Patient appointment coordination
GP surgery experience
Filing
Scanning
Patient service
Lock and unlock routines
Administrative experience
Appointment booking and call handling
Medical reception and administration experience
Opening procedures
Data entry
Organisational skills
Front desk
Cleaning
Waste collection
Patient record updating
Phone etiquette
Managing patient records
Signposting to community resources
Communication skills

Full job description

Job Summary
We are seeking a professional and organised Receptionist to join our team. The successful candidate will be the first point of contact for visitors and callers, providing excellent customer service and ensuring smooth administrative operations. This role offers an opportunity to utilise your office experience and organisational skills within a dynamic environment. The ideal applicant will be proficient in various computer applications and possess strong communication abilities.

Responsibilities

Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way.
To project a positive and friendly image to patients and other visitors, either in person or via the telephone.
Undertake a variety of administrative duties to assist in the smooth running of the practice.
Facilitate effective communication between patients, members of the primary health care team, secondary care and other associated healthcare agencies.
Ensuring NHSmail and EMIS mail is checked daily in order to keep on top of regular updates
Undertake signposting of patients in the role of a Care Navigator to other health and social care services as appropriate.
Ensure an effective and efficient reception service is provided to patients and any other visitors to the Practice
Explain Practice arrangements and formal requirements to new patients and those seeking temporary cover and ensure procedures are completed.
Receive and make telephone calls as required. Divert calls and take messages, ensuring accuracy of detail and prompt appropriate delivery.
Processing personal and telephone and on-line AccuRx requests for appointments, visits and telephone consultations, and ensuring that callers are directed to the appropriate healthcare professional.
Setting up access to online service and helping patients to understand Patient Access and NHS App and the website
Action prescription requests in accordance with practice guidelines.
Advise patients of relevant charges for private (non- General Medical Services) services, accept payment and issue receipts for same.
Computer data entry/data allocation and collation; processing and recording information in accordance with practice procedures
Patient notes and correspondence: Retrieve and re-file records as required, ensuring strict alphabetical order is adhered to.
Ensure that all new patient register requests are passed to admin member to register onto the computer system promptly and accurately or register patient when needed.
Process patients change of address – computer data and medical records (have knowledge of Practice area.
Initiating contact with and responding to requests from patients, other team members and associated healthcare agencies and providers.
To make sure their on-line training is up-to-date.
Distributing incoming mail.
Taking messages and passing on information.
To monitor visitors to the practice, ensuring that practice protocols are adhered to.
Ensure the waiting room is kept clean and tidy and notice boards and leaflet dispensers are updated and themed under the direction of the Reception Manager.
Receiving all deliveries to the practice and ensuring that recipients are notified promptly following receipt and that where vaccines are received, action is taken to ensure maintenance of cold chain.
Check fridge temperatures Start and end of day as per practice policy, recording information and informing manager with any issues
Receiving payments from patients for non-NHS work carried out by the practice in accordance with practice protocol.
Communicating and following requests from GP responses on test results in accordance with practice protocol.
Handling patient samples and sharps boxes in accordance with the practice protocol.
To ensure patients are aware of rights to chaperone in any appointment.
To chaperone in appointments where required
To oversee clinical waste collections in accordance with the practice protocol.
To view the shredding of confidential clinical waste material upon collection.
Organise interpretation services for patients where required.
Opening up/locking up of practice premises and maintaining security in accordance with practice protocols.
Provision of refreshments for staff and visitors as required; loading and emptying the dishwasher and keeping kitchen areas clean and tidy in turn with other teams.
To purchase milk and other sundries in accordance with the agreed practice rota using practice funds.
To provide cover within the department where directed.
To undertake any other duties as requested by Reception Manager or Practice Manager.

Requirements

Proven experience in GP Practice
Proficiency in EMIS, Docman, NHS App, AccuRx, NHSmail, Xon phone system, Engage call screen, Practice index, team net, practice website excel and Microsoft word.
Strong organisational skills with the ability to prioritise tasks effectively
Excellent phone etiquette and communication skills

This role is ideal for a motivated individual seeking a professional environment within a warm and friendly Practice.

Pay: From £12.71 per hour

Application question(s):

Do you have experience in EMIS, Doman and AccuRx

Experience:

GP surgery: 1 year (required)

Work Location: In person

Quick apply

Refine Your Search

non medical jobs in sandwell, eng

Practice Receptionist

HR Administrator

Patient Care Navigator

Research Technician - Department of Cancer and Genomic Sciences - 107847 - Grade 4

Information Governance Administrator

Medical Records Officer

Business Support Officer - Education Support Services

PCN Social Precsriber

Theatre Porter

Patient Administrator – 12 Month Fixed Term

Healthcare Assistant

Bank Health Care Assistant

Call Handling & Dispatch

Microbiologist Part Time

Junior Legal PA

Wellbeing Advisor (Registered Nurse)

Legal Assistant - Dispute Resolution & Litigation

Microbiologist

Recruitment & Selection Officer PART-TIME - Counter Terrorism Policing

Supplier Quality & Compliance Coordinator - Development Opportunity

I want to receive the latest job alerts for non medical in sandwell, eng

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