Contact centre agent Work, Jobs in Sandy, Bdf (with Salaries)

Contact Centre Agent
UCFS Europe Company —Biggleswade
- Customer service
- English
- Microsoft Office
Quick apply
Call Centre Agent - Fundraising
DTV Optimise Ltd —Bedford
- From £26,520 a year
- 8 hour shift
- Customer service
- In-person
- Communication skills
- Free parking
- Health & wellbeing programme
Quick apply
14d
Helpdesk Agent (Full Time Office Working inc weekends)
Ostara Systems —Milton Keynes
- £26,000 a year
- Weekend availability
- Microsoft Excel
- Customer service
- IT
Sales Advisor
Leisure Solutions Community Trust —Milton Keynes
- £30,000 a year
- Full-time
- Sales
- Communication skills
- Time management
- Annual leave
- Employee assistance programme
Duty Manager
Leisure Solutions Community Trust —Milton Keynes
- £28,108 a year
- Full-time
- Hospitality
- Sales
- Supervising experience
- Employee assistance programme
10d
Swimming Coordinator
Leisure Solutions Community Trust —Milton Keynes
- £16,869.33 a year
- Part-time
- Customer service
- Supervising experience
- Organisational skills
- Employee assistance programme
10d
Swimming Teacher
Leisure Solutions Community Trust —Milton Keynes
- £18 - £20 an hour
- Part-time
- Customer service
Salesforce Developer
Capgemini —Milton Keynes
- Hybrid work
- Computer Science
- Salesforce
- DevOps
Agentic AI Engineer (life sciences)
Healx —Cambridge
- Full-time
- Hybrid work
- Master's degree
- Machine learning
- APIs
- Annual leave
- Work from home
Quick apply
Salesforce Developer
Capgemini Sogeti —Milton Keynes
- Hybrid work
- Computer Science
- Salesforce
- DevOps
1d
Operations Manager, Frasers Plus Luton, Luton, UK
CBRE —Luton
- Full-time
Associate Director, Systems Medicine
AstraZeneca —Cambridge
- Doctoral degree
- Engineering
- Data analysis skills
2d

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Call Centre Agent - Fundraising
DTV Optimise Ltd —Bedford
You'll be working on behalf of respected charities, handling both inbound and outbound calls with existing supporters or warm leads – people already interested…
From £26,520 a year
Quick apply
14d

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Contact Centre Agent

UCFS Europe Company
Biggleswade

Quick apply

Job details

Qualifications

Customer service
English
Microsoft Office
Administrative experience
Organisational skills
IT
Financial services
Italian
Communication skills

Full job description

UCFS Europe Company

As a part of the global industrial organization Marmon Holdings—which is backed by Berkshire Hathaway—you’ll be doing things that matter, leading at every level, and winning a better way. We’re committed to making a positive impact on the world, providing you with diverse learning and working opportunities, and fostering a culture where everyone’s empowered to be their best.

We are seeking a proficient Italian-speaking Contact Centre Agent to join our UK-based customer service team. This role involves direct communication with Italian and UK customers, handling verification and debt collection calls, and supporting administrative tasks. You will also collaborate closely with our Italian office to ensure seamless service delivery.

Key Responsibilities:

Handle inbound and outbound calls and emails with Italian-speaking customers.
Make bad debt collection calls in a professional and empathetic manner.
Conduct verification calls to both UK and Italian customers.
Perform associated administrative tasks, including updating customer records and databases.
Ensure accurate and timely data entry into internal systems.
Liaise with the Italian office to coordinate customer service and collection activities.
Carry out tasks as directed.
Maintain compliance with GDPR and internal policies.
Meet performance targets related to call quality, resolution time, and customer satisfaction.

Requirements:

Essential:

Proficient in Italian and English (spoken and written).
Previous experience in a contact centre or customer service role.
Strong communication and interpersonal skills.
Ability to handle sensitive conversations with professionalism.
Good organizational and administrative skills.
IT literate (CRM systems, Microsoft Office).

Desirable:

Experience in debt collection or financial services.
Familiarity with UK and Italian business practices.
Knowledge of GDPR and data protection regulations.

Following receipt of a conditional offer of employment, candidates will be required to complete additional job-related screening processes as permitted or required by applicable law.

Quick apply

Refine Your Search

contact centre agent jobs in sandy, bdf

Contact Centre Agent

Call Centre Agent - Fundraising

Helpdesk Agent (Full Time Office Working inc weekends)

Sales Advisor

Duty Manager

Swimming Coordinator

Swimming Teacher

Salesforce Developer

Agentic AI Engineer (life sciences)

Salesforce Developer

Operations Manager, Frasers Plus Luton, Luton, UK

Associate Director, Systems Medicine

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Key Responsibilities:

Requirements:

Essential:

Proficient in Italian and English (spoken and written).

Desirable:

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