Call center team Work, Jobs in Scotland (with Salaries)

Customer Service Representative
Tesco Insurance —Glasgow
- £25,200 - £26,000 a year
- Full-time
- Hospitality
- Communication skills
- Employee discount
- Gym membership
13d
Customer Service Centre Agent
Carrier —Livingston
- £24,785 - £49,420 a year
- Full-time
- Customer service
- Microsoft Office
- Organisational skills
- Sick pay
Team Member Reception
Beds & Bars —Edinburgh
- £12.71 an hour
- Weekend availability
- Hospitality
- Customer service
- Communication skills
Quick apply
Telephone Support Administrator
Connelly Security Systems Ltd —Glasgow
- From £26,227.50 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
21h
Multi Drop Delivery Driver 3.5T
Alliance Healthcare —Aberdeen
- £37,489.92 a year
- Full-time
- Customer service
- Driving
- Communication skills
- Employee assistance programme
- Employee discount
Multi drop delivery driver 3.5t - (18 hours)
Alliance Healthcare —Newbridge
- £14.28 an hour
- Part-time
- Customer service
- Driving
- Communication skills
- Employee assistance programme
- Employee discount
ITS Network Eng I (OMC) - L4, Operations Management Center (OMC), OMC
Amazon UK Services Ltd. —Edinburgh
- Full-time
- Project management
- Continuous improvement
- Computer networking
Customer Service Consultant
Cencora —Edinburgh
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
9d
Front Office Receptionist
Advertise It —Hamilton
- Full-time
- Remote
- Bilingual
- CRM software
- Spanish
- Annual leave
Quick apply
Laboratory Scientist - part time 22.5 Max hours per week
GlaxoSmithKline —Irvine
- Part-time
- Laboratory experience
- Bachelor's degree
- In-person
14d
Lead Credit & Collections Representative
Thermo Fisher Scientific —Paisley
- Full-time
- Microsoft Powerpoint
- Spanish
- Microsoft Excel
8d
Data Center Technician - Glasgow, Scotland
CoreWeave Europe —Glasgow
- Assembly
- No degree
- Travel
- Employee assistance programme
Quick apply
Fridge assembler
Alliance Healthcare —Coatbridge
- Part-time
- Warehouse experience
- Communication skills
10d
Data Center Manager - Glasgow, Scotland
CoreWeave Europe —Glasgow
- Computer Science
- Bachelor's degree
- Scripting
- Employee assistance programme
Quick apply
Senior Business Travel Consultant - Deutschsprachig
Perk —Edinburgh
- Full-time
- Bar
- English
- Relocation assistance
HGV Class 1 - Days
Alliance Healthcare —Coatbridge
- £42,357.12 a year
- Full-time
- Customer service
- Driving
- Communication skills
- Employee assistance programme
- Employee discount
13d
Fleet and Transport Compliance Manager
Alliance Healthcare —Coatbridge
- Full-time
- Management
- Continuous improvement
- Leadership
Service Engineer
Carrier —Paisley
- £24,785 - £49,420 a year
- Full-time
- Hybrid work
- Mechanical knowledge
- Life insurance
- Referral programme
Workshop Supervisor
Carrier —Aberdeen
- £36,799 - £40,961 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Engineering
- Life insurance
- Referral programme
New Business Executive
World Kinect Corporation —Glasgow
- Full-time
- Analysis skills

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call center team jobs near scotland

Customer Service Representative

Tesco Insurance -
Glasgow

Apply Now

Job details

Full-time
£25,200 - £26,000 a year
13 days ago

Benefits

Cycle to work scheme
Company pension
Employee discount
Gym membership

Qualifications

Hospitality
Communication skills

Full job description

About the role

Serving our customers, communities, and planet a little better every day.

Customer Service Representative – Glasgow city centre

Salary: £25,200 – £26,000 (depending on experience)

Hours: Full-time, 36 hours per week

Location: Glasgow city centre

About the role

We know insurance is personal, and that’s why our colleagues in the General Insurance team know how to help Tesco customers with their home and motor insurance needs.

As part of the team, you’ll help customers manager and service their policies. You’ll be someone who likes to get the things that matter done together, in a busy, professional team that is proud to offer amazing service with empathy and care.

Your role will include:

Making policy changes.
Managing renewals and retention conversations.
Supporting vulnerable customers.
Promoting our digital self-service channels.
Handling and resolving customer complaints where needed.

What’s in it for you?

Tesco Colleague Clubcard: 10% discount (15% every payday weekend).
Wellbeing & health: Free 24/7 Virtual GP service for you and your family, plus Cycle to Work scheme, and access to Wellhub to save on your gym membership.
Generous leave: 7.2 weeks’ holiday (including Bank Holidays).
Family support: Enhanced maternity, paternity, and shared parental leave policies.
Exclusive offers from top brands and partners.
Financial security: Pension scheme matching up to 7.5%, plus life assurance up to 5x salary.

By the way, we know it’s important to balance work everyday life commitments, so talk to us about any flex you need at the interview. We’re happy to exploring part time and flexible working opportunities, across our business.

What you’ll be responsible for

Delivering excellent customer service across every interaction.
Managing high call volumes while maintaining a positive, engaging approach.
Educating customers about our full range of products and services (training provided).
Handling inbound and occasional outbound calls.
Applying judgement to resolve customer queries efficiently.
Promoting our digital channels to help customers self-serve where appropriate.
Recording all customer interactions accurately and promptly.

What you’ll need

A passion for delivering excellent customer experiences.
Previous contact centre experience is desirable, but transferable. experience from retail, hospitality, or leisure is equally valued.
Clear and confident communication skills, both written and verbal.
Strong technical capability you’ll regularly use multiple systems simultaneously.
Empathy, resilience, and adaptability in a fast-paced environment.

Important information

You must have the right to work in the UK (through nationality, visa, or work permit). All offers of employment are subject to background screening, including criminal record and financial checks.

Why Tesco Insurance and Money Services?

Seeing your impact all around you: there's no better feeling.

Lucky for us, we get to feel it all the time. Because whatever our role, we're helping our colleagues and serving our customers, communities and planet a little better every day.

We deal in the personal – from pet insurance for your best friend, and home insurance for peace of mind, to motor insurance for your dream car or travel money for that trip you’ve worked hard for.

Everything we do is about making things better. Not just for others, but for you too. It's why you'll get bags of choice and plenty of development. It's why you'll always be heard and find balance that works for you. It's why you'll feel totally at home in a place where everyone's welcome.

So, if you want a career where you can do good and feel good, you've found it.

Let's make everyday a little better.

Our story

Making Insurance and Money Services more rewarding and offering great value and choice - because we know little wins can make a big difference.

We began life in 1997 and now help more than 2 million customers protect what matters to them.

We want to deliver a helpful service in everything we do and to make life easier for our customers. Our policies are really easy to manage online for our customers, but we know that being able to speak to our customer service staff when you need to is really important. This is why our customer service centers are open seven days a week.

Delivering great customer service means having great people behind the scenes – people who understand our customers and are driven by doing the right thing for them. We offer colleagues a place where they can feel totally at home in a place where everyone's welcome, where they can be part of a great team focused on making a real difference for our customers.

How to apply

We value our people and diverse teams and believe the variety of backgrounds and experiences make us stronger to achieve our goals.

Our colleagues are working hybrid, taking time to meet with colleagues in our offices for moments that matter, such as team catch ups, planning meetings and more. If you’re interested in finding out more about what a career at Tesco Insurance and Money Services looks like, click apply to find out more!

Apply Now

Refine Your Search

call center team jobs in scotland

Customer Service Representative

Customer Service Centre Agent

Team Member Reception

Telephone Support Administrator

Multi Drop Delivery Driver 3.5T

Multi drop delivery driver 3.5t - (18 hours)

ITS Network Eng I (OMC) - L4, Operations Management Center (OMC), OMC

Customer Service Consultant

Front Office Receptionist

Laboratory Scientist - part time 22.5 Max hours per week

Lead Credit & Collections Representative

Data Center Technician - Glasgow, Scotland

Fridge assembler

Data Center Manager - Glasgow, Scotland

Senior Business Travel Consultant - Deutschsprachig

HGV Class 1 - Days

Fleet and Transport Compliance Manager

Service Engineer

Workshop Supervisor

New Business Executive

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