Why Youll Love Working at Fidler & Pepper
At Fidler & Pepper, we believe legal advice should be built on relationships, not transactions.
As an Employee Ownership Trust with over 100 years of heritage in the local community, we take a long-term approach for our clients and for our people. We call it being a lifetime lawyer: supporting clients through lifes key moments while creating careers where our colleagues can grow, thrive, and stay.
And people really do stay here.
Our average length of service is over 7 years, with many colleagues having built long and rewarding careers at Fidler & Pepper including several team members with more than 40 years service. That says a lot about the culture weve created: supportive, collaborative, down-to-earth, and genuinely people-focused.
We work hard, trust one another, and care deeply about delivering a personal service to clients at what are often some of the most sensitive and important moments in their lives.
Why join us?
Hybrid & flexible working
35-hour working week
31 days holiday including bank holidays (increasing with service)
Birthday afternoon off
Wellbeing days & personal development workshops
Bonus scheme & competitive salary
Career progression pathways and mentoring opportunities
Supportive, collaborative team culture
Charity events, socials and annual fun days
The main purpose of this role is to provide support to various teams in our residential property department. You will work with the Legal Advisors and other Conveyancing Executives (this is what we call our Legal Assistants) assisting them to manage the caseloads they are responsible for. In this role you will be proactive in delivering an exceptional service to clients. You will have a keen eye for detail with an efficient, effective and positive manner.
Key tasks and responsibilities
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Supporting teams with all aspects of the day-to-day running of files
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Setting up client files for completion and handling the legal completion process
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Responsibility for dealing with transactions from instruction through to completion
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Undertaking Exchange of Contracts
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Communicating with Clients, Agents, Brokers and Solicitors on a day-to-day basis
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Providing updates and general advice
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Working with our internal Case Management System and assisting clients to manage their case via our smartphone app
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Dealing with post, emails and calls, ensuring excellent customer service is provided at all times
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Providing holiday and absence over for teams where required
What we're looking for
Were looking for someone who has Conveyancing assistance experience and:
Highly organised with strong time management skills
Comfortable managing multiple priorities in a fast-paced environment
A confident and professional communicator
Compassionate and client-focused, with a natural ability to provide reassurance and support
Detail-focused and able to produce accurate, high-quality documentation
Able to work both independently and collaboratively within a team environment
This role will be based at our Beech House office in Mansfield town centre.
Ready to Join Us?
If youre looking for a career where you feel valued, supported, and challenged, apply today! But dont waitthis vacancy may close earlier than the specified date once sufficient applications are received.
At Fidler & Pepper, we are committed to actively promoting and fostering an inclusive working environment, where everyone feels valued and we build relationships based on mutual respect and trust. In our community, employees are encouraged to contribute their unique perspectives and we strive to create a workplace where diversity is celebrated, embraced and embedded within our company values. Discrimination of any kind, has no place within our company culture.