Service agent Work, Jobs in Shotton, Fln (with Salaries)

Customer Service Agent
Mr Lender —Liverpool
- £26,420.00 - £38,760.14 a year
- Part-time
- Computer literacy
- Administrative experience
- Organisational skills
- Free parking
- Annual leave
Quick apply
2h
Trainee Mortgage Advisor
Love Mortgages —Chester
- £30,000 - £35,000 a year
- Full-time
- CRM software
- Customer service
- IT
- Free parking
Quick apply
11d
Telesales Agent
MyJobQuote —St. Asaph
- £26,500 a year
- Full-time
- CRM software
- Sales
- Customer service
- Free parking
Quick apply
12d
Landscape Maintenance Manager
Landstruction —Deeside
- £40,000 - £45,000 a year
- Full-time
- CRM software
- Maintenance
- In-person
Quick apply
Renewals Agent
The Granite Group —Formby
- £13,289.41 a year
- Part-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Flexible schedule
Quick apply
13d
1st line Service Desk Agent
Cybertill —Prescot
- £24,975.05 a year
- 8 hour shift
- Hybrid work
- Customer service
- IT
- Communication skills
- Free parking
- Sick pay
Customer Service Agent - Liverpool John Lennon airport - PART TIME - UK
Swissport International AG —Liverpool
- £12.91 an hour
- Part-time
- Hospitality
- Customer service
- English
- Free parking
- Employee assistance programme
11d
Sales Development Representative
Aldium Insurance —Neston
- Up to £32,000 a year
- Full-time
- CRM software
- Sales
- English
- Free parking
Quick apply
Telemarketing Executive
Aldium Insurance —Neston
- Up to £32,000 a year
- Full-time
- CRM software
- Sales
- English
- Free parking
Quick apply
JUNIOR SALES ADVISOR
Verisure Services (UK) Limited —Chester
- £3,800 a month
- Full-time
- Sales
Quick apply
Scientist II - Physical Testing - 1 year contract
Convatec —Deeside
- Full-time
- Microsoft Word
- Microsoft Excel
- Laboratory experience
Call Centre Agent
Fords of Winsford Ltd —Winsford
- £26,437 a year
- Weekend availability
- Microsoft Word
- Customer service
- Microsoft Office
- Health & wellbeing programme
Quick apply
4d
Property Litigation Paralegal
Eventus Recruitment Group —Chester
- £28,000 - £36,000 a year
- Call to connect
- Hybrid work
- Organisational skills
- Financial services
- Communication skills
- Annual leave
Call Centre Agent
Jacobs Enforcement —Birkenhead
- £24,500 - £30,000 a year
- Overtime
- Sales
- Financial services
- Negotiation
- Health & wellbeing programme
- Annual leave
Quick apply
12d
Sales Negotiator
LRG —Chester
- Up to £32,000 a year
- Monday to Friday
- Sales
- Customer service
- Data entry
- Employee discount
Quick apply
5d
JUNIOR SALES CONSULTANT
Verisure Services (UK) Limited —Chester
- £3,800 a month
- Full-time
- Sales
- Driving
Quick apply
SALES EXECUTIVE
Verisure Services (UK) Limited —Chester
- £3,800 - £6,000 a month
- Full-time
- Sales
Quick apply
Shipping Agent
EMR Group —Warrington
- Weekend availability
- Microsoft Excel
- Microsoft Outlook
- Travel
- Annual leave
Quick apply
6d
Principal Public Health Intelligence Specialist in PHM
Betsi Cadwaladr University Health Board —Mold
- £67,583 - £78,530 a year
- Full-time
- English
- Leadership
- Negotiation
Population Health Management (PHM) Strategic Analyst
Betsi Cadwaladr University Health Board —Mold
- £58,379 - £65,723 a year
- Full-time
- English
11d

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Customer Service Agent

Mr Lender -
Liverpool

Quick apply

Job details

Permanent | Part-time | Full-time | Zero hours contract
£26,420.00 - £38,760.14 a year
2 hours ago

Benefits

Free parking
On-site gym
Annual leave
Company pension
Work from home
Company events
Employee discount
On-site parking

Qualifications

Computer literacy
GCSE
Administrative experience
Organisational skills
Customer support
Financial services
Communication skills

Full job description

Job Title: Customer Service Agent

Salary: Competitive

Main Purpose of the Role: The main focus of the Customer Service role is to assist our customers with any queries or concerns they may have regarding their account and to ensure we are finding and reaching the best possible outcome for them. This includes assisting customers through all forms of communication including Calls, Emails, LiveChats and Letters.

Benefits

Working within a newly refurbished dedicated office space with free onsite employee gym
Access to a large breakout space with comfortable seating, pool table and arcade games
Free on-site parking
Central Line Train station within one-minute walk with quick access to Central London
Close road links to M11/M25/A406/A12 and London
Social events
Pension Scheme
Healthshield (health cash back scheme and counselling services)
28 days annual leave, incl. Bank Holidays, per annum, with an additional day per year of service (capped at 33 days)
Eye Test / Glasses reimbursement scheme
Various team and personal reward incentives

Main Duties and Responsibilities

Our aim is to provide the best possible customer service to each and every customer, which includes;

Listen carefully and understand customers’ circumstances and needs
Answering all customer general queries via LiveChat, Phone, Email and Letter
To achieve your individual daily targets as set by your line manager
Dealing with customers minor complaints in a quick and effective way, ensuring the outcome is in the best interest of both the customer and the company
Contacting customers that are at application stage, to help them proceed with their application in a timely manner and support them through their Mr Lender journey
Identifying the needs of a vulnerable customer
Updating customer accounts accordingly with all the information received from any form of communication
Ensure that all communication with customers is clear and easy to understand and where appropriate is adapted to the customer’s needs
Work to continually improve on the quality of communication, ensuring customers are treated fairly to ensure good outcomes
Work within the quality assurance guidelines and carry out the standard compliance checks
Adhere to the SMCR conduct rules

This is a summary of the role and the employee is expected to undertake additional ad-hoc duties

Person Specification /Skills/Education and Attributes:

Highly desirable

Confident telephone manner
Strong written, listening and verbal communication at all levels
A personable approach
Approachable, empathetic and considerate
Accurate attention to detail
A team player who can demonstrate initiative
Ability to manage own workload and meet Company targets
Excellent customer service - ability to provide solutions
Computer literate
Excellent administrative and strong organisational skills
You must act with integrity
The ability to stay calm whilst under pressure
You must act with due care, skill and diligence
You must be open and cooperative with the FCA, and other regulators
You must pay due regard to the interests of customers and treat them fairly
You must seek to achieve good customer outcomes specifically in relation to;
- Affordability
- Sustainability
- Customer understanding
- High levels of customer support

Desirable

GCSE grade C or above in English and Maths (or equivalent)
Familiar with the financial services marketplace or regulated environment
Experience in a call centre environment

Pay: £26,420.00-£38,760.14 per year

Benefits:

Company events
Company pension
Employee discount
Free parking
On-site parking
Work from home

Work Location: In person

Quick apply

Refine Your Search

service agent jobs in shotton, fln

Customer Service Agent

Trainee Mortgage Advisor

Telesales Agent

Landscape Maintenance Manager

Renewals Agent

1st line Service Desk Agent

Customer Service Agent - Liverpool John Lennon airport - PART TIME - UK

Sales Development Representative

Telemarketing Executive

JUNIOR SALES ADVISOR

Scientist II - Physical Testing - 1 year contract

Call Centre Agent

Property Litigation Paralegal

Call Centre Agent

Sales Negotiator

JUNIOR SALES CONSULTANT

SALES EXECUTIVE

Shipping Agent

Principal Public Health Intelligence Specialist in PHM

Population Health Management (PHM) Strategic Analyst

I want to receive the latest job alerts for service agent in shotton, fln

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