Head of finance Work, Jobs in Sizewell, Sfk (with Salaries)

Customer Service Advisor - Remote
WNS Global Services —Ipswich
- Part-time
- Remote
Quick apply
Finance Business Partner FTC
OCS Group —Ipswich
- Continuous improvement
- Communication skills
Quick apply
Director, Transfer Pricing Operations
WTW —Ipswich
- £130,000 - £180,000 a year
- Full-time
- Continuous improvement
- Team management
- Leadership
- Annual leave
- Employee assistance programme
10d

Related jobs to explore

Based on your search for head of finance

Finance Manager (Charity & Operations)
Beccles Lido Ltd —Beccles
Support sales invoicing processes and debtor monitoring. AAT qualification (Level 4 or above), part-qualified accountant, or equivalent experience.
£37,000 - £45,000 a year
Quick apply
Finance and Administration Coordinator
Emmaus Norfolk & Waveney —Ditchingham
Provide ongoing support for our new and existing volunteers including conducting periodic reviews, being their direct point of contact with us, and answering…
£21,000 a year
Quick apply
13d

I want to receive the latest job alerts for head of finance in sizewell, sfk

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

head of finance jobs near sizewell, sfk

Customer Service Representative jobs in Ipswich

Credit Controller jobs in Ipswich

Director Of Operations jobs in Ipswich

Customer Service Representative jobs in Manchester

Customer Service Representative jobs in Redcar

Library Service jobs in Rugby

Customer Service No Experience jobs in Manchester

Customer Service Representative jobs in Brighton

Customer Service Representative jobs in Bedale

Home Based Customer Service jobs in Scotland

Customer Service Representative jobs in Coventry

Financial Controller jobs in Worcester

Credit Controller jobs in Denton

Credit Controller jobs in Motherwell

Credit Controller jobs in Liverpool

Financial Controller jobs in Devon

Credit Controller jobs in Mansfield Ng18

Director Of Operations jobs in Hankelow

Director Of Operations jobs in Middlesbrough Ts3

Director jobs in Northern Ireland

Customer Service Advisor - Remote

WNS Global Services -
Ipswich

Quick apply

Job details

Part-time

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Motor insurance claims handling
Complaint handling
Customer interaction
Fraud prevention and detection

Full job description

Company Description

WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 64,000+ employees.

Job Description

Potential Varied Hours Available:

Weekday evenings: 17:00 - 22:00 | 17:30 – 22:30

Weekday mornings: 07:00 – 09:00

Saturday: 08:00 - 22:00 - Between 6-12 Hour shifts available.

Sunday - 08:00 - 22:00 - Between 6-12 Hour shifts available.

Night shifts: 22:00 - 09:00 (Different shift patterns, Monday - Sunday).

Applicants must be able to commit either a Saturday or Sunday plus bank holidays

Times are flexible and will be discussed/ arranged in interview

Flexibility may be required to complete a training period for up to 35 hours per week.

Basic Purpose and Function:

To provide excellent customer service to our Clients, by ensuring that all telephone calls are answered promptly and dealt with professionally and applying a proactive approach to claims handling.

To negotiate all heads of claim within the Service Level Agreements on economic terms, adhering to excellent service standards and best practice

Key Tasks:

Answering the telephone and signing off calls in accordance with WNS’ agreed procedures
Handle inbound FNOL calls relating to motor insurance claims, delivering a calm, clear, and reassuring customer experience in a timely manner.
Capture accurate and detailed information about the incident, vehicle, drivers, and third parties involved.
Maintain compliance with industry regulations, internal policies, and data protection standards
Assess urgency and direct calls appropriately, including escalating complex or high-priority cases.
Ensure correct prioritisation of workload and time management schedules are adhered to
Communicate clearly and professionally, explaining the next steps and managing customer expectations
Balance empathy and efficiency, supporting customers who may be distressed following an accident or incident.
Making all liability enquiries necessary to allow you to negotiate settlement of Customer claims on the best possible terms
Assess circumstances with a critical eye, remaining alert to potential indicators of fraudulent activity and raising concerns in line with internal procedures.
Complaint handling within agreed company procedures
Keeping the policyholder informed both verbally and in writing of the status of the claim
Carry out administration on files including general typing of emails and keeping a well organised and up to date portfolio of claims, which you will manage proactively and efficiently
Capture accurate and detailed information about the incident, vehicle, drivers, and third parties involved.

Qualifications

High School or Lower.

Quick apply

Refine Your Search

head of finance jobs in sizewell, sfk

Customer Service Advisor - Remote

Finance Business Partner FTC

Director, Transfer Pricing Operations

Related jobs to explore

I want to receive the latest job alerts for head of finance in sizewell, sfk

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected