At SEPHORA UK, beauty isn’t just what we sell - it’s who we are. It’s the freedom to express yourself, the thrill of discovering something new, and the power of belonging to a community that celebrates every identity. From our beginnings in France to becoming part of the LVMH family, we’ve always pushed boundaries through creativity, innovation, and inclusivity.
Today, as we continue our exciting expansion across the UK, we’re looking for passionate, driven individuals to help shape the future of prestige beauty in one of the world’s most dynamic retail markets.
The Opportunity
This is a unique opportunity to join SEPHORA UK as a Supply Chain Project Manager on a 12-month fixed-term contract, leading a transformation programme that will help shape the future of our supply chain operations and support the next stage of our exciting growth journey.
Reporting to the UK Supply Chain Director, you will drive the delivery of a large-scale, business-critical programme spanning distribution centre operations, e-commerce fulfilment, automation, demand planning and third-party logistics partnerships. Acting as the central point of coordination between internal teams and external partners, you will ensure projects are delivered successfully, operationally embedded and scalable for future growth.
What you’ll be doing…
- Lead the end-to-end delivery of a major supply chain transformation programme across the UK business.
- Act as the key link between external logistics providers and internal stakeholders throughout the project lifecycle.
- Manage multiple workstreams across distribution centre operations, e-commerce fulfilment, automation and demand planning.
- Partner closely with DHL to deliver operational improvements and embed robust ways of working.
- Oversee the implementation of automation solutions within our Coventry distribution centre.
- Drive project governance, reporting, risk management and issue resolution, ensuring delivery against key milestones.
- Manage project budgets, resource allocation and forecasting to ensure strong financial control.
- Collaborate with Technology, HR, Category Management, Customer Care and Supply Chain teams to deliver project objectives.
- Work closely with the Head of Operations and Head of Demand Planning to ensure operational readiness and business continuity.
- Support future scalability by ensuring processes, systems and capabilities are designed for long-term growth.
- Monitor project performance and provide clear updates and recommendations to senior leadership.
Ensure all activity balances transformation goals with service excellence and operational performance.
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What you’ll bring…
You are a highly credible and commercially minded supply chain leader with a track record of delivering complex transformation programmes in fast-paced environments. You thrive when navigating ambiguity, building strong relationships and bringing multiple stakeholders together behind a common goal. With a proactive, solutions-focused mindset, you can balance strategic thinking with hands-on delivery and are confident influencing at all levels of an organisation.
- Extensive experience within supply chain, logistics or operations environments.
- Proven success delivering large-scale transformation, operational change or business-critical projects.
- Strong understanding of distribution centre operations and warehouse management systems (WMS).
- Experience working with third-party logistics providers within retail, e-commerce or omni-channel businesses.
- Knowledge of warehouse automation technologies, including collaborative robotic solutions such as 6 River Systems or similar.
- Strong project management expertise across planning, execution, governance, risk and budget management.
- Experience leading cross-functional programmes involving multiple internal and external stakeholders.
- Understanding of stock planning and demand planning principles.
- Strong financial and commercial acumen, with experience managing project budgets and resources.
Excellent communication, influencing and stakeholder management skills.
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This role will require frequent travel between London and Conventry.
Beautiful Benefits at SEPHORA UK
When you join SEPHORA, you’re joining a team that we truly value and our benefits reflect that. Here’s what you can look forward to:
- Private Healthcare, Life Assurance and Private Pension from day one.
- Competitive pay that grows with you, including annual salary reviews.
- A generous employee discount across the world’s best beauty brands.
- A paid day off on your birthday.
- Access to a wellbeing and perks platform.
- LVMH Heart Fund support.
- Generous holiday allowance, with the option to buy more.
And more…
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Together, we belong to something beautiful.
SEPHORA is proud to be an equal opportunity workplace for all. We do not discriminate in recruitment, hiring, training, advancement, or other employment practices. We celebrate diversity and are committed to creating and fostering an inclusive environment for all employees.
We welcome applications from all suitably qualified candidates. Please note that we are unable to provide visa sponsorship for this role, so applicants must have the right to work in the UK at the start of employment and will be asked to provide relevant evidence.
