Student hub team leader Work, Jobs in Southampton, Eng (with Salaries)

Student Hub Team Leader
University of Southampton —Southampton
- £36,636 - £44,746 a year
- Full-time
- Customer service
- Travel
22h
Head of Education, Skills and Work - HMP Winchester
Ministry of Justice —Winchester
- £50,001 - £60,001 a year
- Part-time
- Hybrid work
- English
- Education
- Presentation skills
- Annual leave
10d
Phonics & Literacy Teacher
The Thinking Schools Academy Trust —Portsmouth
- £33,280 - £52,000 a year
- Communication skills
- School
- Employee assistance programme
- Referral programme
Occupational Therapy Clinical Team Lead - Trauma and Orthopaedics
Portsmouth Hospitals University NHS Trust —Portsmouth
- £49,387 - £56,515 a year
- Part-time
- Management
- Supervising experience
- University
Quick apply

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Student Hub Team Leader

University of Southampton -
Southampton

Apply Now

Job details

Full-time
£36,636 - £44,746 a year
22 hours ago

Qualifications

Customer service

Full job description

Job Details

Section

Student Hubs

Location:

Highfield Campus

Salary

£36,636 to £44,746

Full Time Permanent

Closing Date:

Wednesday 05 August 2026

Reference

3463226BT

About the Student Hub

The Student Hub is the University of Southampton’s front-line student support service and the first point of contact for students throughout their university journey. We provide information, advice, and guidance on a wide range of student matters, taking ownership of enquiries and delivering accurate, timely, and consistent support through face-to-face, telephone, and digital channels.

Operating across multiple campus locations, the Student Hub supports key student processes from enrolment through to graduation. Our goal is to make it easy for students to access the help they need, enabling them to focus on their studies and make the most of their university experience.

About the Role

We are seeking an enthusiastic and motivated Student Hub Team Leader to support the day-to-day delivery of a high-quality, student-centred service.

This is a full-time, permanent position working a shift pattern of 12:00 pm to 8:00 pm, Monday to Friday. The role is campus-based and requires travel between Student Hub locations in Southampton and Winchester School of Art.

About You

You will be an experienced leader with a passion for delivering excellent customer service and enhancing the student experience. You will have the ability to lead, motivate, and develop a high-performing team in a busy, customer-focused environment.

You will be a confident communicator who can build strong relationships with a wide range of stakeholders and work collaboratively to improve services and achieve positive outcomes. With strong organisational and problem-solving skills, you will be able to manage competing priorities, make informed decisions, and respond effectively to complex issues.

Experience of working in a customer-facing, multi-channel service environment is essential. You will be comfortable using data and feedback to monitor performance, identify opportunities for improvement, and drive service excellence.

Above all, you will be proactive, resilient, and committed to continuous improvement, with a strong focus on delivering an outstanding experience for students.

About Us

The Student Hub is the first point of contact for students seeking support throughout their studies. Their questions matter, and we are here to provide advice, guidance, and reassurance at every stage of their journey with the University of Southampton. No issue is too big and no question is too small.

Thank you for your interest in joining the Student Hub Team.

Additional Information

This is a full-time, permanent role based across Southampton campuses and Winchester School of Art.

For an informal discussion about the position, please contact [email protected].

As a university we aim to create an environment where everyone can thrive and are proactive in fostering a culture of inclusion, respect and equality of opportunity. We believe that we can only truly meet our objectives if we are reflective of society, so we are passionate about creating a working environment in which you are free to bring your whole self to work. With a generous holiday allowance as well as additional university closure days we are committed to supporting our staff and students and open to a flexible working approach. Apply by 11.59 pm UK time on the closing date. For assistance contact Recruitment on +44(0)2380 592750 or [email protected] quoting the job number. #divSocialMedia { padding:10px 0; overflow:hidden; } #divSocialMedia span { margin-right:5px; } #divSocialMedia div { display:inline-block; margin:10px 5px; } #divSocialMedia a { font-size:1.5rem; font-family:sans-serif; border:1px solid #888; border-radius:50%; padding:8px; } #divSocialMedia i { font-size:1.5rem; } #divSocialMedia a:focus { outline-offset:2px; }

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student hub team leader jobs in southampton, eng

Student Hub Team Leader

Head of Education, Skills and Work - HMP Winchester

Phonics & Literacy Teacher

Occupational Therapy Clinical Team Lead - Trauma and Orthopaedics

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