Billing team leader Work, Jobs in Southampton, Ham (with Salaries)

Billing Team Leader
Pennon Water Services —Bournemouth
- £32,752 a year
- Organisational skills
- Training & development
- Leadership
- Annual leave
- Employee assistance programme
Senior Manager Third Party Commercial Management
SubCom —Romsey
- Full-time
- Remote
- Engineering
- Analysis skills
- Bachelor's degree
- Annual leave
- Sick pay
Quick apply
10d
Operations Manager
Now Student Living —Bournemouth
- £40,000 - £47,000 a year
- Full-time
- Sales
- Business development
- Team management
- Health & wellbeing programme
- Sick pay
Quick apply
3d
Senior Rehabilitation Case Manager - Salisbury
Proclaim Care Limited —Salisbury
- £52,000 - £55,000 a year
- Full-time
- Continuous improvement
- Case management
- Travel
- Annual leave
- Work from home
Pensions Administration Manager
XPS Pensions Group —Portsmouth
- Full-time
- Business development
- Supervising experience
- Team management
- Employee discount
- Referral programme
Reception Manager
The NICI Lymington —Lymington
- Weekend availability
- Hotel
- Front desk
- Training & development
- Employee discount
Quick apply
12d
Senior Business Development Manager
Nourish Care —Bournemouth
- Full-time
- Hybrid work
- CRM software
- Research
- Business development
- Annual leave
- Employee assistance programme
Housekeeping Supervisor
Lakeside Coastal Village —North Hayling
- Part-time
- Hotel
- Cash handling
- Free parking
- Annual leave
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Principal Project Realization and Implementation
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- Full-time
- Microsoft Powerpoint
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- Engineering
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DAC Beachcroft —Southampton
- Hybrid work
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- Mentoring
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Billing Team Leader

Pennon Water Services -
Bournemouth

Apply Now

Job details

£32,752 a year

Benefits

Annual leave
Company pension
Employee assistance programme
Employee discount

Qualifications

Process improvement
Internal department liaison
Performance management
Organisational skills
Customer support
Professional development mentoring
Customer interaction
Training & development
Leadership
Team motivation leadership
Communication skills

Full job description

Powered by Water, Driven by Purpose

A leading water and wastewater retailer, Pennon Water Services (trading as Source for Business), supports over 150,000 businesses accounts across the UK. With a commitment to helping our customers lower their water use and save money, our team provide expert advice on water efficiency, leakage, and contingency.

We’re proud to be part of Pennon Group, a leader in the UK water sector, working towards a greener future. Our goals? As well as lowering our carbon footprint, we’re working with partners to plant 300,000 trees, restore peatlands and supporting farmers and landowners to improve water quality and wildlife.

Whether you’re starting out or seeking a new challenge, our scale and ambition create opportunities for you to shape your own career.

Ready to make a splash? Join our team today.

Billing Team Leader

Location: Bournemouth
Salary: £32,752 per annum
Banding: PWS 3
Department: Operations
Reporting to: Billing Manager

Lead, Inspire and Drive Excellence in Customer Billing

We are looking for an experienced and motivated Billing Team Leader to join our Operations team in Bournemouth. This is an exciting opportunity for someone who enjoys developing people, improving processes, and delivering outstanding customer outcomes.

As the first point of contact for our team of Billing Administrators, you will provide day-to-day support, coaching and guidance while ensuring billing processes are delivered accurately, efficiently and in line with business requirements. You will play a key role in driving performance, developing talent and maintaining exceptional customer service standards.

Key Responsibilities

Lead and support the Billing Administration team.
Coach and develop team members to achieve their full potential.
Monitor performance, quality and productivity standards.
Act as the first point of contact for billing-related queries and escalations.
Complete quality checks and provide feedback to improve performance.
Ensure customer bills are accurate and issued on time.
Support customer switching activities in line with procedures and SLAs.
Work closely with other departments to deliver an excellent customer experience.
Identify opportunities to improve processes and service delivery.
Contribute to the achievement of regulatory and business targets.
Promote customer retention and value-added services where appropriate.

We're looking for an enthusiastic and organised leader who is passionate about developing people and delivering excellent customer service.

You will have:

Previous experience in an administrative or operational environment.
Experience of working within established processes and procedures.
Strong leadership, coaching and motivational skills.
Excellent verbal and written communication skills.
A customer-focused approach with the ability to build positive relationships.
Strong organisational skills with the ability to manage multiple priorities.
Excellent attention to detail and problem-solving abilities.
The confidence to make decisions and support others with complex queries.
A collaborative approach and the ability to work effectively across departments.
GCSEs (or equivalent) in English and Maths.

At South West Water, we believe in rewarding our people for their hard work and dedication. As our
Billing Team Leader you'll enjoy:

Competitive Salary – Based on experience and skills
Bonus Scheme – Rewarding your performance
Pension Scheme – Helping you plan for your future
Healthcare Benefits – Access to employee assistance programs
Professional Development – Support for career growth with training opportunities
Employee Discounts – On various products and services
Generous Annual Leave – Take time to recharge with our holiday entitlement

Closing Date: 31st August 2026

We may close this vacancy early if we receive a high volume of applications. We encourage you to apply as soon as possible.

Please note that the successful candidate will be subject to a mandatory DBS check as part of the onboarding process.

Be yourself, we like it that way. Together, we will build a culture of belonging, where inclusion is instinctive. Diversity is our strength and a reflection of our communities. We care, we value everyone, we celebrate uniqueness.

Our core values, which are essential to our success, are:

Be Rock Solid - Build trust and be trusted. Be the one we all look to and can depend on.

Be You - We want you to bring your best everyday. Be yourself and make your mark in your individual way.

Be the Future - Embrace change. Drive Progress. Own the challenge.

Apply Now

Refine Your Search

billing team leader jobs in southampton, ham

Billing Team Leader

Senior Manager Third Party Commercial Management

Operations Manager

Senior Rehabilitation Case Manager - Salisbury

Pensions Administration Manager

Reception Manager

Senior Business Development Manager

Housekeeping Supervisor

Principal Project Realization and Implementation

Solicitor/Associate - Clinical Risk

Other jobs to consider

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Billing Team Leader

Location: Bournemouth
Salary: £32,752 per annum
Banding: PWS 3
Department: Operations
Reporting to: Billing Manager

Lead, Inspire and Drive Excellence in Customer Billing

Key Responsibilities

At South West Water, we believe in rewarding our people for their hard work and dedication. As our
Billing Team Leader you'll enjoy:

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billing team leader jobs in southampton, ham

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Billing Team Leader

Location: Bournemouth Salary: £32,752 per annum Banding: PWS 3 Department: Operations Reporting to: Billing Manager

Lead, Inspire and Drive Excellence in Customer Billing

Key Responsibilities

At South West Water, we believe in rewarding our people for their hard work and dedication. As our Billing Team Leader you'll enjoy:

Location: Bournemouth
Salary: £32,752 per annum
Banding: PWS 3
Department: Operations
Reporting to: Billing Manager

At South West Water, we believe in rewarding our people for their hard work and dedication. As our
Billing Team Leader you'll enjoy: