It apprentice Work, Jobs in Southampton, Ham (with Salaries)

IT Apprentice
Polarkold Distribution Ltd —Hilsea
- £20,000 a year
- Full-time
- Customer service
- Computer literacy
- Microsoft Office
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IT Apprentice

Polarkold Distribution Ltd
Hilsea

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Job details

Full-time | Apprenticeship
£20,000 a year
1 day ago

Qualifications

System administration
Customer service
Computer literacy
Ticket management
Microsoft Office Suite
Microsoft Office
Technical support incident logging
Communication skills
Help desk

Full job description

IT Support Technician Apprentice

We are seeking a highly motivated and enthusiastic individual to join our IT department as an apprentice to kickstart their IT career!

The apprentice will undertake a Level 3 IT Support Technician Apprenticeship Standard which is a 22-month apprenticeship, with support from a PETA L&D coach, and 25 days at the PETA training centre.

This is an excellent opportunity to gain hands-on experience and develop a broad range of technical skills, whilst working alongside experienced IT professionals. The role will involve supporting day-to-day operations such as assisting with the helpdesk tickets, setting up equipment, and helping with general administrative tasks.

Hours 8:00am – 5:00pm

Responsibilities:

· Log and manage helpdesk tickets and queries

· Assisting the setting up of IT equipment

· Providing help with user-access issues

· Supporting IT projects

· Supporting the day-to-day administration of IT systems

· Independently do apprenticeship training and coursework

Desirable skills, characteristics, and experience:

· Keen interest in IT and technology

· Good understanding of Microsoft Office

· Customer service skills

· Good communication skills, both verbal and written

· Basic understanding of computer systems and applications

· Ability to work in a team

Please note: Candidates must have GCSEs in English and Maths at a grade 4/C minimum.

Pay: £20,000.00 per year

Work Location: In person

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