Job Overview
Due to the continued growth of our managed property portfolio, MWD Residential Lettings is looking for an organised, proactive and detail-focused Lettings Administrator to join our team in East Kilbride.
This is a varied, administration-focused role within our busy Lettings Department, working closely with both the Lettings and Property Management teams and reporting to the Operations Director.
The role includes tenant enquiries and referencing, preparing tenancy agreements, notices and rent increases, processing utility notifications, arranging property inspections and providing general lettings administration.
While primarily office-based, you will also be expected to be flexible and assist outside the office when required, including attending properties and carrying out lettings viewings.
This is a varied role with the opportunity to develop, take on additional responsibilities and progress within MWD Residential Lettings as the business continues to grow.
Previous experience within residential lettings, property management or estate agency is highly desirable.
A full UK driving licence and access to your own car are essential.
Responsibilities
Key responsibilities include, but are not limited to:
- Responding to prospective and existing tenant enquiries
- Handling landlord and tenant queries and correspondence
- Processing tenant applications and referencing
- Preparing and issuing tenancy agreements and associated documentation
- Preparing and issuing relevant tenancy notices
- Processing and administering rent increases
- Coordinating new tenancy and move-in administration
- Processing utility and council notifications
- Completing deposit and tenancy-related administration
- Arranging and coordinating property inspections
- Advertising available properties and coordinating viewing enquiries
- Maintaining accurate landlord, tenant and property records
- Monitoring important tenancy dates and outstanding documentation
- Liaising with landlords, tenants and prospective tenants
- Working closely with the Lettings and Property Management Departments
- Ensuring outstanding administrative actions are followed through to completion
- Conducting lettings viewings and attending properties when required
- Providing general administrative support and undertaking other reasonable duties as required to support the effective operation of the Lettings Department
About You
We're looking for someone who is:
- Organised with excellent attention to detail
- Professional and confident when dealing with landlords, tenants and applicants
- A strong written and verbal communicator
- Comfortable working within a busy administrative environment
- Proactive and willing to help where required
- Comfortable using IT and learning property management systems
- Able to prioritise tasks and work effectively as part of a team
- Keen to develop their knowledge and progress within residential lettings
Salary & Benefits
- £23,500–£26,250 per annum, depending on experience
- 25 days' annual leave plus statutory holidays
- Company pension
- Business mileage reimbursed
- Monday–Friday working
- Training and development
- Opportunity for career progression as the business grows
Pay: £23,500.00-£26,250.00 per year
Work Location: In person
