Support analyst Work, Jobs in Stapleford, Ntt (with Salaries)

Digital Technical Skills Coach
Nine Dots Development —Derby
- £40,000 - £55,000 a year
- Full-time
- Hybrid work
- IT
- In-person
- AI
- Health & wellbeing programme
- Annual leave
Quick apply
Data Analyst - Sustainability
SC Johnson Professional —Denby
- Full-time
- Hybrid work
- SQL
- Bachelor's degree
- Free parking
- Annual leave
Quick apply
Desktop Support Analyst - Derby
Brightwell —Derby
- Azure
- Customer service
- Windows
- Free parking
- Employee assistance programme
9d
Technical Support Analyst
NEXT —Leicester
- From £31,824 a year
- Full-time
- Microsoft Office
- SQL
- Organisational skills
- Free parking
- Employee discount
6d
Senior ERP Support Analyst
Quanex —Denby
- Full-time
- Sales
- ERP systems
- SQL
- Free parking
- Employee assistance programme
Quick apply
SHE Advisor
SC Johnson Professional —Denby
- Full-time
- Communication skills
- Free parking
- Annual leave
Quick apply
HR Data and Reporting Analyst
The Progeny Group Limited —Nottingham
- Hybrid work
- Microsoft Excel
- Analysis skills
- Continuous improvement
Quick apply
1st/2nd Line IT Support Analyst
HealthNet Homecare —Swadlincote
- £28,000 a year
- Full-time
- Azure
- Microsoft Office
- Analysis skills
- Employee discount
- Referral programme
Service Desk Analyst
Saint Gobain —Loughborough
- Customer service
- IT
- Communication skills
- Employee discount
Quick apply
Application Support Analyst (Nights)
Resonate Tech —Derby
- £40,000 - £45,000 a year
- 12 hour shift
- Remote
- DevOps
- English
- SQL
- Employee assistance programme
Quick apply
I&C Billing Analyst
Yü Group —Nottingham
- £28,500 - £29,500 a year
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
10d
Demand Forecaster
Mi Hub Ltd —Derby
- From £33,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Analysis skills
- Maths
- Free parking
- Health & wellbeing programme
Quick apply
1d
IT Support Analyst
TavasTechs Ltd —Leicester
- £30,000 - £35,000 a year
- Full-time
- Customer service
- Windows
- Computer networking
Quick apply
Data Analyst
Cromwell —Leicester
- Full-time
- Data analysis skills
- SQL
- Power tools
- Annual leave
- Sick pay
Senior Complaints Insight Specialist
Capital One —Nottingham
- Full-time
- Analysis skills
- Annual leave
8d
ResChem QC Analyst Derby
ResChem Analytical Ltd —Derby
- Bachelor's degree
- Communication skills
- Employee assistance programme
Quick apply
First Line Analyst 3
Computacenter —Derby
- 12 hour shift
- Customer service
- Project management
- Presentation skills
7d
Data Analyst
Flint Bishop —Derby
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- SQL
- Free parking
- Employee discount
Quick apply
Senior Complaints Insight Specialist
Capital One UK —Nottingham
- Full-time
- Analysis skills
- Annual leave
Desktop Support Analyst
Brightwell —Chesterfield
- Azure
- Customer service
- Windows
- Free parking
- Employee assistance programme
9d

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Digital Technical Skills Coach

Nine Dots Development
Derby

Quick apply

Job details

Permanent | Full-time
£40,000 - £55,000 a year

Benefits

Casual dress
Health & wellbeing programme
Annual leave
Company pension
Work from home
Company events
Employee assistance programme
Sick pay

Qualifications

IT
AI
Teaching

Full job description

About Nine Dots Development

Nine Dots Development is building structured digital and AI apprenticeship pathways for UK SMEs.

We design practical programmes that help organisations:

Improve internal digital systems
Use Microsoft 365 effectively
Build data capability
Adopt AI and automation confidently

We are launching Level 3 → Level 4 digital pathways and are looking for a technically strong Digital Skills Coach to help deliver and develop it.

This is a pivotal growth role within our expanding digital division.

The Role

You will deliver and support Level 3 and Level 4 digital apprenticeships, including:

Digital Support Technician (Level 3)
Data Technician (Level 3)
Data Analyst (Level 4)
AI & Automation pathways (Level 4)

Your primary focus is coaching and delivery of technical digital skills in real workplace environments.

You will also contribute to resource development and curriculum enhancement as part of the wider team.

What You’ll Be Doing

1. Technical Coaching & Delivery (Core Focus)

Deliver virtual and in-person workshops
Teach Microsoft 365 systems, internal IT troubleshooting and digital productivity
Support data handling, dashboards and reporting fundamentals
Introduce practical AI and automation use cases
Coach apprentices through workplace application
Prepare learners for EPA readiness

2. Learner & Employer Support

Conduct progress reviews
Support portfolio evidence building
Maintain strong employer relationships
Help learners apply skills to real internal business systems

3. Resource & Curriculum Contribution

Develop workshop slides and learning materials
Create practical activities aligned to apprenticeship standards
Contribute ideas to improve curriculum delivery
Work within structured Scheme of Work templates provided

You will not be solely responsible for programme architecture — this is supported by our Curriculum Lead.

What We’re Looking For

Essential

Strong technical digital capability (M365, internal systems, troubleshooting)
Experience delivering Digital Support Technician or Data standards
Understanding of apprenticeship delivery or structured learning
Experience creating your own workshop materials
Ability to explain technical concepts clearly
Exposure to AI tools or automation platforms
Understanding of KSB mapping and EPA preparation
Curriculum development experience (as a competency, not sole function)

Who This Role Is NOT For

This is not a digital marketing role.

We are not looking for:

Social media specialists
Content marketers
SEO professionals
Influencer strategists

This role focuses on internal business digital systems and technical capability.

PLEASE DO NOT APPLY IF YOU DO NOT HAVE TECHNICAL DIGITAL EXPERIENCE

How We Support You

Clear programme structure and curriculum templates
Dedicated Curriculum Lead overseeing compliance and mapping
Manageable caseload
Modern digital tools
Weekly outcome-based review meetings

What Success Looks Like (First 6 Months)

Confident delivery of Level 3 workshops
Apprentices progressing with strong portfolio evidence
Technical resources developed and improving delivery quality
Positive employer feedback
Contribution to strengthening our digital pathway

Our Culture

We’re a calm, hardworking and supportive team who care about doing good work for our learners and clients. We value professionalism, enthusiasm and kindness internally and externally.

People at Nine Dots take ownership, move things forward and help each other out. We try and keep meetings short, learn from mistakes and focus on meaningful progress towards our vision ‘To see the UK become the best place to work in the world’.

Perks and Benefits

Holidays

Up to 34 days annual leave including bank holidays
With additional office closure days over Christmas

Work Style

Hybrid role: home-based with visits to Derby HQ and employer sites
Flexible working pattern aligned to business needs
Paid lunch breaks
One extended lunch break per week (60 mins instead of 30 mins)

Travel

Typically 1–2 days per week visiting employers or learners
Mileage, public transport and hotel stays fully reimbursed

Financial

Company pension scheme
Full expenses covered for travel and overnight stays

Wellbeing

Employee Assistance Programme (EAP)
5 Days paid sick per year
1 Mental Health day per year
Companywide social functions twice a year

Development

Dedicated CPD investment
Technical, leadership and coaching development opportunities

Safeguarding

Nine Dots Development is fully committed to the safety and welfare of its staff, learners, and stakeholders whether children, adults, or vulnerable people. Therefore, Nine Dots Development is committed to providing a safe environment in all senses, free from harm or abuse of any kind and Nine Dots Development staff are expected to share this commitment fully, in that all learners have the right to protection against abuse or harm.

Job Types: Full-time, Permanent

Pay: £40,000.00-£55,000.00 per year

Benefits:

Casual dress
Company events
Health & wellbeing programme
Sick pay
Work from home

Application question(s):

Essential requirement - you must have a minimum of 1 year experience delivering Digital Apprenticeship Programmes to be eligible to apply.
What relevant IT / Digital qualifications do you hold?

Work Location: Hybrid remote in Derby DE1 1UP

Quick apply

Refine Your Search

support analyst jobs in stapleford, ntt

Digital Technical Skills Coach

Data Analyst - Sustainability

Desktop Support Analyst - Derby

Technical Support Analyst

Senior ERP Support Analyst

SHE Advisor

HR Data and Reporting Analyst

1st/2nd Line IT Support Analyst

Service Desk Analyst

Application Support Analyst (Nights)

I&C Billing Analyst

Demand Forecaster

IT Support Analyst

Data Analyst

Senior Complaints Insight Specialist

ResChem QC Analyst Derby

First Line Analyst 3

Data Analyst

Senior Complaints Insight Specialist

Desktop Support Analyst

I want to receive the latest job alerts for support analyst in stapleford, ntt

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