Cofton Holidays Dawlish, Devon | 10 hours per week Hybrid / Home Working Available
Are you highly organised, customer-focused, and passionate about delivering outstanding experiences? Cofton Holidays is seeking a Swim School Coordinator to support the smooth day-to-day administration and organisation of our growing Swim School.
This is an exciting opportunity for someone with excellent communication and administrative skills who enjoys working independently while supporting a busy and successful swimming programme.
As Swim School Coordinator, you will be responsible for the administration and coordination of our Swim School, ensuring lessons run smoothly and customers receive excellent service.
This flexible role offers a combination of remote working and on-site support when required. A company laptop and mobile phone will be provided, allowing you to efficiently manage communications and administration from home.
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Managing swim lesson bookings, spaces, and waiting lists.
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Coordinating lesson schedules and participant movements between classes.
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Recording and processing holidays, absences, and catch-up requests.
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Acting as the main point of contact for swim school enquiries via email and phone.
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Maintaining accurate swim school records and databases.
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Liaising with swim teachers, reception teams, parents, and guardians.
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Supporting termly planning and administrative preparation.
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Monitoring attendance and communicating any issues to the management team.
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Helping identify opportunities to improve customer experience and operational efficiency.
We're looking for someone who:
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Has strong organisational and administrative skills.
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Is confident using Microsoft Office and online booking systems.
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Can manage multiple tasks and priorities effectively.
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Has excellent written and verbal communication skills.
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Works well independently and takes ownership of their responsibilities.
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Has a customer-focused approach and professional manner.
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Experience within a swim school, leisure, education, or customer service environment would be advantageous.
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10 contracted hours per week
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Flexible working arrangements
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Hybrid/home-working opportunities
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Company laptop and mobile phone provided
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Supportive and friendly team environment
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Opportunity to contribute to the continued growth and success of Cofton Swim School
The role offers flexibility around when hours are worked, provided Swim School administration and customer communications are managed effectively. Some occasional on-site attendance may be required for meetings, planning, or operational support.
If you're an organised administrator with a passion for delivering excellent customer service and would like to play a key role in the success of Cofton Swim School, we'd love to hear from you.
To apply, please send your CV and a short covering letter outlining your relevant experience and suitability for the role.
Cofton Holidays is an equal opportunities employer and welcomes applications from all suitably qualified candidates.
