Charity shop manager Work, Jobs in Stevenage, Hrt (with Salaries)

Charity Shop Manager
Essex & Herts Air Ambulance —Stevenage
- £26,000 a year
- Full-time
- Team management
- Retail management
- Cash handling
- Annual leave
Shop Manager - Royston
Woodgreen, Pets Charity —Royston
- £27,300 a year
- Full-time
- Recruiting
- In-person
- Retail management
- Annual leave
- Employee discount
Charity Shop Manager
The Fertility Foundation —Hoddesdon
- £25,000 a year
- Weekend availability
- Organisational skills
- In-person
- Phone etiquette
Quick apply
6d
Assistant Shop Manager
The Children's Society —London
- £10,814.59 a year
- Part-time
- Computer literacy
- Supervising experience
- Computer skills
- Annual leave
Deputy Hub Manager
Arthur Rank Hospice Charity —Sawston
- £25,760 - £27,476 a year
- Part-time
- Hospice
- Retail management
3d
Assistant Retail Store Manager- Loughton
SaintFrancisHospice —Loughton
- From £25,048 a year
- Part-time
- Customer service
- In-person
- Retail management
- Sick pay
Quick apply
14d
Assistant Shop Manager
Langdon —London
- £14.05 an hour
- Part-time
- Customer service
- School
- Annual leave
- Employee assistance programme
Quick apply

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Charity Shop Manager
Essex & Herts Air Ambulance —Stevenage
Working closely with the Assistant shop Manager and a dedicated team of volunteers you will ensure customers’ needs are met through the sales of our supporter’s…
£26,000 a year

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Charity Shop Manager

Essex & Herts Air Ambulance -
Stevenage

Apply Now

Job details

Full-time
£26,000 a year

Benefits

Annual leave

Qualifications

Pricing
Closing procedures
Stock ordering
Charity and third-sector experience
Window display
Charity retail experience
Complaint handling
Volunteer supervision
Retail team management
Team management
Opening procedures
Donation sorting
Product display styling
Customer interaction
Retail experience
Stock replenishment
Retail management
Cash handling

Full job description

About us:

Essex & Herts Air Ambulance, unlike NHS emergency services, is a charity. The free life-saving service is provided 24/7 by helicopters and by rapid response vehicles.

Each critical care team consists of a pilot and co-pilot, a pre-hospital care doctor and a critical care paramedic.

They can be rushed to the scene with life-saving support equipment to deliver advanced clinical care, usually only available in the hospital emergency department.

Once stabilised, the patient will be conveyed to the most appropriate hospital by air or land.

Without access to National Lottery funding and with only limited support from Government, we rely upon the generosity and goodwill of the people and businesses of Essex and Hertfordshire to remain operational and keep saving lives…we can’t fly without you!

Job purpose:

The purpose of this role is to oversee the daily operations of the shop to maximise sales and profits for the charity. Working closely with the Assistant shop Manager and a dedicated team of volunteers you will ensure customers’ needs are met through the sales of our supporter’s pre-loved items ensuring the highest standards of customer service is provided.

The role is a permanent, full time role working five shifts over seven days.

Salary £26,000 per annum

24 days per year annual leave, increasing with service

Summary of duties and responsibilities:

Supervise the day-to-day operations of the shop, including opening and closing procedures.
Responsible for ensuring the shop is presented to the highest standards through effective visual merchandising and window displays.
Ensuring the shop is adequately stocked through our supporters’ donations driven by local campaigning and advertisement.
Ensure all supporters' donated goods are sorted and distributed with care daily.
Ensuring Gift Aid is at the forefront of the shop culture and is captured at every opportunity.
Ensure all items are priced effectively to maximise profits in line with EHAAT’s pricing guide.
Ensure that all cash handling procedures are adhered to and all account reconciliation tasks are completed daily.
Working alongside the Assistant shop manager to ensure all trading hours are covered sufficiently.
Recruit, train, and schedule existing volunteers to support with the shop operation.
Maintain a positive and inclusive work environment in line with EHAATS policies and values.
Ensure that all customers receive exceptional service and that high standards of service are always delivered.
Handle customer inquiries, complaints, and special requests promptly and professionally.
Working closely with the Area Manger to ensure data led decisions are made to maximise sales and profits throughout the shop.
Monitor sales performance and adjust strategies accordingly.
Build relationships with the wider charity team including workplace, fundraising and marketing.
Utilise social media and other marketing channels to promote the store and its offerings.
Attend retail meetings and charity team meetings when required.
Monitor shop supplies, i.e. bags, labels, till rolls etc and coordinate with the Charity office as to what is needed. Place orders as necessary.
Help promote Charity events and raise brand awareness within the community.

Person Specification

Essential:

A highly motivated, "can-do" attitude.
Trustworthy, patient, empathetic, and able to lead by example.
Excellent interpersonal and team-working skills.
Emotionally intelligent and eager to learn.
Experience of working within the charity sector
Experience of managing a Team
Experience of IT systems
Problem solving skills

Desirable:

Experience in retail management.
Experience pf working with Volunteers

Other roles you may have experience within:

Retail advisor, retail assistant, customer service assistant

Please note that your application form will be used for shortlisting, so please ensure everything you wish to include is covered in the form.

This position is subject to a Disclosure and Barring Service (DBS) check. The successful candidate will be required to undergo a basic DBS check as a condition of employment.

If you would like an informal chat about the role, please contact [email protected] and we will organise a time to speak to one of the team.

Disclaimer: Essex & Herts Air Ambulance reserve the right to close a vacancy earlier than the advertised date if a high number of applications are received. Once a vacancy has closed, we are unfortunately unable to consider further applications, so please submit your application as soon as possible to avoid disappointment.

Apply Now

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charity shop manager jobs in stevenage, hrt

Charity Shop Manager

Shop Manager - Royston

Charity Shop Manager

Assistant Shop Manager

Deputy Hub Manager

Assistant Retail Store Manager- Loughton

Assistant Shop Manager

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