It technician Work, Jobs in Stockbridge, Ham (with Salaries)

1st/2nd Line IT Support Technician
icode systems ltd —Fareham
- £27,000 - £30,000 a year
- Full-time
- Azure
- AWS
- In-person
- Free parking
- Sick pay
Quick apply
Desktop Support Technician
Exponential-e —Southampton
- Maintenance
- Travel
- SharePoint
- Referral programme
Quick apply

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1st/2nd Line IT Support Technician

icode systems ltd
Fareham

Quick apply

Job details

Permanent | Full-time
£27,000 - £30,000 a year

Benefits

Free parking
Company pension
Company events
Sick pay
On-site parking

Qualifications

Technical troubleshooting
TCP
Driving Licence
Azure
AWS
IT support
IP networking
Customer support
Customer interaction
Microsoft Azure
Help desk

Full job description

We are looking for an IT Support Technician to provide on-site support to one of our key clients.

We're looking for a capable and personable 1st/2nd Line Support Engineer to work on-site, full-time, at one of our valued customers. You'll be their primary point of contact for IT support — resolving issues at the desk, keeping their systems healthy, and escalating to our wider technical team when needed. It's a great role for someone who enjoys variety, likes building relationships with the people they support, and wants to develop their skills across Microsoft, networking, virtualisation and backup technologies.

Because you'll be embedded with the customer, we're after someone who is confident working independently, communicates clearly with non-technical users, and takes real ownership of the service they deliver.

Responsibilities

Provide a contact point for staff, resolving technical issues and queries
Familiarise yourself with the IT estate and the business in general, enabling you to provide valuable input in to customer reviews and planning
Collaborate with colleagues to ensure IT systems are operating as expected
Review dashboards and respond to alerts raised by our automated monitoring
Escalate issues in house or to vendor support
Maintain documentation and accurate records of activity
Attend remote sites as required

Requirements

Proven IT related problem solving skills
Happy in a customer facing role, in person and remote
Experience of Microsoft operating systems and Office 365 management
Full UK driving license

Desirable

Knowledge of TCP/IP, VLANs and networking
Familiar with AWS and Azure

Job Types: Full-time, Permanent

Pay: £27,000.00-£30,000.00 per year

Benefits:

Company events
Company pension
Free parking
On-site parking
Sick pay

Ability to commute/relocate:

Fareham, Hampshire: reliably commute or plan to relocate before starting work (required)

Experience:

IT support: 1 year (required)

Licence/Certification:

Driving Licence (required)

Work Location: In person

Quick apply

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