Package Description
Children’s Residential Support Worker
Thetford
Salary:£14.45 - £15.15 plus approx. £3,000 to £6,000 sleep- in allowance pa. (£62.64 per sleep-in, working approx. 6-8 sleep ins per month) From April 1st 2026
Hours: 39 per week across 3 days a week
Driving Requirement: Full Manual UK Driving Licence is required
About Us: Keys Group is a leading provider of innovative care and education services for children and young people with complex needs, emotional, and behavioural difficulties. Our mission is to make every day extraordinary for the children we support, believing in their potential and helping them achieve it.
The Opportunity: We are experiencing continued growth within our EPIC team and are seeking full-time superheroes to join our amazing, supportive team in Thetford. As a Children’s Residential Support Worker, you will play a crucial role in delivering outstanding care and support, helping young people lead happy and fulfilling lives.
No Experience Needed: Experience within the care sector is not required as we offer full training, coaching, and development. Keys Group provides sector-leading training and coaching to help our staff level up and advance their careers. By learning new key skills and gaining a variety of excellent qualifications, you will open up numerous progression opportunities within the social care sector.
Many of our regional and service managers started as support workers and have successfully climbed the Keys ladder – and we are committed to supporting you to do the same!
Key Responsibilities:
-
Provide a safe, caring, and loving home environment for children and young people
-
Act as a positive role model to meet their everyday living needs.
-
Participate in fun activities and outings such as football, PlayStation, cycling, and baking.
-
Encourage and share hobbies and interests.
-
Perform household tasks such as cooking and cleaning.
-
Offer emotional and physical support to help children reach their full potential in sometimes challenging situations.
-
Build friendships and trusting relationships.
-
Empower young people to make decisions about their lives.
Requirements:
-
The ability to relate well to young people, share interests, provide encouragement, and actively participate in activities.
-
A full UK Driving Licence is essential.
-
Naturally caring, flexible, and resilient with a keen interest in the lives of young people.
-
Great communication skills, positivity, and energy.
-
Flexibility to work shifts and sleep-ins.
Benefits of joining Keys Group
-
Real Progression Opportunities – Let us invest in you and level up your career
-
Competitive Salary: We offer the Real Living Wage as a minimum.
-
Enhanced Pay Scales: Recognise both qualifications and experience with higher pay rates
-
Family Support: Enhanced company maternity and paternity pay.
-
Rewarding Job - Full of variety and enjoyment. No two days are ever the same
-
Supportive Management - regular supervisions and appraisals to ensure you are enjoying life at Keys Group
-
Regular Team Meetings – Include and contribute your ideas towards the progression of the service and have your voice heard
-
Funded Qualifications – We fully fund and support you to obtain a range of QCF’s opening up further career opportunities and extra pay
-
Paid Training – Get paid to enrol in our sector leading training and level up your career
-
Full Induction Program: Comprehensive introductory training to set you up for success.
-
Free Meals – Enjoy complimentary meals during your shift
Amazing Discount Schemes - You'll have access to a Blue Light Card which give you incredible discounts at high street retailers, days out, gifts, holidays - even when buying a car -
NEST Pension Scheme: Secure your future with our pension plan.
-
Wellbeing Support, Advice and Guidance – via our Employee Assistance Program though an online portal or over the telephone
-
Staff Referral Scheme – Refer a friend to join Keys Group and split a £500 referral bonus between you
-
Generous Annual Leave: 28 days of annual leave, including Bank Holidays entitlement
Free Enhanced DBS Check: We cover the cost of your enhanced Disclosure and Barring Service check.
We look forward to welcoming you to our team!
Safeguarding Commitment: Keys Group is committed to safeguarding and promoting the welfare of everyone in our care. This post is subject to an enhanced DBS check.
Equal Opportunities: Keys Group is an equal opportunities employer and encourages applications from all sections of the community.
Keys Group are very proud to have signed the Armed Forces Covenant that means we have made a commitment to welcoming service personnel, veterans and military families into the group. We are delighted to have veteran friendly policies, offer a Veterans Peer Support Network within our teams and are able to offer Military Awareness and support to our colleagues.
As part of our commitment, we will offer a guaranteed interview to current and former service personnel providing that they meet the criteria of the role that they are applying for. If you feel that you meet the criteria for this, please ensure that you have your military experience detailed on your CV for one of our resourcing team to get in touch,.
