Community engagement Work, Jobs in Swanage, Dor (with Salaries)

Air Ambulance SUPPORTER AND DONATIONS OFFICER, Wimborne, Dorset
Dorset and Somerset Air Ambulance —Wimborne
- £27,000 - £28,000 a year
- Part-time
- CRM software
- Customer service
- English
- Health & wellbeing programme
- Sick pay
Quick apply
14d
Learning Mentor
Advantage Education —Bournemouth
- £14.24 - £15.00 an hour
- Part-time
- Childcare
- Working with children
- Travel
Quick apply
3d
Work Placement Officer
Coastland College —Weymouth
- £26,610 a year
- Full-time
- Business development
- Organisational skills
- Communication skills
- Free parking
- Annual leave
5d
ESG Manager
Innovus —New Milton
- £50,000 - £55,000 a year
- Full-time
- Data analysis skills
- Analysis skills
- In-person
- Free parking
Quick apply
Field Interviewer - Bournemouth
the National Centre for Social Research —Bournemouth
- £15.12 an hour
- Part-time
- Hybrid work
- English
- Travel
- Time management
- Annual leave
Quick apply
Academy Football Administrator
AFC Bournemouth —Bournemouth
- Full-time
- Travel
- Business
- Free parking
- Employee assistance programme
4d
Personal Development Tutor
Coastland College —Weymouth
- £27,259 a year
- Part-time
- IT
- Communication skills
- Free parking
- Annual leave
11d
SEN Education & Engagement Specialist
Fresh Start in Education —Poole
- £25 - £35 an hour
- School
- Teaching
Quick apply
10d
Chief Reporter - Bournemouth
Newsquest Media Group —Bournemouth
- Full-time
- Hybrid work
- Employee discount
Quick apply
5h
Charity Manager - 1 year Maternity Cover
Poole Communities Trust —Poole
- £39,000 - £41,000 a year
- Temporary
- Management
- Project management
- In-person
- Free parking
- Sick pay
Quick apply
14d
Events & Community Coordinator
Buckland Care —Poole
- £13 - £14 an hour
- Weekend availability
- Marketing
Projects Assistant | Breakthrough Traineeship
Activate Performing Arts —Dorchester
- £13.45 an hour
- Part-time
- Microsoft Office
- Organisational skills
- Free parking
- Flexitime
Quick apply
Training Manager
Faithworks —Poole
- £15.68 - £16.49 an hour
- Part-time
- Hybrid work
- Carpentry
- Team management
- Organisational skills
- Health & wellbeing programme
- Flexitime
Quick apply
Digital Care Coordinator
Westbourne Medical Center —Bournemouth
- £13.70 an hour
- Full-time
- Microsoft Powerpoint
- Word processing
- IT
Quick apply
12d
Sales Development Team Leader
Bistech Group plc —Ferndown
- Up to £55,000 a year
- Full-time
- CRM software
- Salesforce
- In-person
- Employee assistance programme
Quick apply
11d
Branch Manager - Wareham
Hays Travel —Wareham
- Full-time
- Sales
- Customer service
- Supervising experience
- Annual leave
- Employee discount
14d
Care Coordinator
Helping Hands —Poole
- £31,000 a year
- IT
- Care plans
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
4d
Activities and Wellbeing Manager
Allegra Care —Christchurch
- £15.18 an hour
- Part-time
- Microsoft Office
- Supervising experience
- IT
Quick apply
11d
Sessional Support Worker - Young Lives
The You Trust —Weymouth
- £15.25 - £19.07 an hour
- Monday to Friday
- Annual leave
- Employee assistance programme
3d
Activities Coordinator
The Royal Masonic Benevolent Institution Care Company —Bournemouth
- £12.95 an hour
- Full-time
- Organisational skills
- Communication skills
- Free parking
- Paid training

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Air Ambulance SUPPORTER AND DONATIONS OFFICER, Wimborne, Dorset

Dorset and Somerset Air Ambulance
Wimborne

Quick apply

Job details

Permanent | Part-time | Full-time
£27,000 - £28,000 a year
14 days ago

Benefits

Health & wellbeing programme
Company pension
Sick pay
On-site parking

Qualifications

CRM software
Driving Licence
Customer service
GCSE
English
Microsoft Office
Administrative experience
Fundraising
Organisational skills
IT
Communication skills
Time management
Office experience

Full job description

Supporter and Donations Officer – Air Ambulance Charity Reports to: Lottery and Regular Giving Manager

Location: Dorset (Wimborne)

Hours: Full-time/Part-time (min 22.5 hours per week) to 37.5 hours per week

Salary: circa £28,000 (FTE)

About the Charity

Dorset and Somerset Air Ambulance provides relief from sickness and injury for the people of Dorset and Somerset, by the provision of an air ambulance service, with an air and road delivered critical care capability, providing critical care where it is needed most.

Role Purpose

The Supporter and Donations Officer plays a vital role in maintaining and enhancing relationships with supporters and lottery participants of the Air Ambulance Charity. The role ensures excellent donor care, efficient donation processing and supports the growth of the charity’s lottery and regular giving programs. This is a key position in delivering an excellent supporter experience that encourages long-term engagement and sustainable income for our life-saving service.

Key Responsibilities:Supporter care & Communications

· Serve as a primary point of contact for supporters, providing outstanding customer service via phone, email, and post.

· Respond to enquiries related to donations, lottery participation, and general fundraising queries promptly and professionally.

Donation & Lottery Administration

· Accurately process member data, direct debit, standing orders and lottery entries.

· Maintain and update supporter data on the charity's database, ensuring compliance with data protection legislation (GDPR).

· Support the weekly draw process for the charity lottery, including data preparation, winner notifications, and prize dispatch.

Data Management & Reporting

· Ensure supporter records are accurate and up to date, enabling effective communications and campaign tracking.

Campaign & Fundraising Support

· Assist with the delivery of lottery and fundraising campaigns, appeals, and stewardship initiatives.

· Support events and donor engagement activities where appropriate (in-person or virtual).

Person Specification:Essential:

· Excellent interpersonal and communication skills both written and verbal.

· Strong administrative and organisational skills with great attention to detail.

· Customer service experience, ideally in a charity or fundraising environment.

· Comfortable working with databases or CRM systems.

· Ability to handle sensitive information with discretion and integrity.

· Proactive, positive attitude, and a genuine interest in charitable work.

· Comfortable working in a small office environment.

Desirable:

· Experience working in a lottery, supporter engagement or income-processing role (ideally involving direct debit processing).

· Understanding of data protection regulations (e.g., GDPR) and charity fundraising regulations.

· Passion for the work of air ambulance or emergency response charities.

Experience:

· Previous experience of working in administrative role in a fast-paced office environment.

· Minimum of 2 years’ experience of working in a people focussed engagement role

· Experience in customer service and handling queries.

Education:

· English and Maths GCSE’s Grade 5/C or above, or equivalent

Working Conditions:

· Office-based role.

· Occasional travel to charity fundraising events or meetings.

· Full-Time or Part-Time Options.

We offer flexibility in this role, with options for full-time or part-time employment.

Full-Time: (37.5 hours per week, Monday to Friday)

Part-Time: (Minimum 22.5 hours per week, with flexible options available)

Please indicate your preference for full-time or part-time work in your application. We are open to discussing how this role can be tailored to meet your availability while ensuring the effective achievement of our organisational goals.

Why Join Us?

Working for our Air Ambulance Charity means being part of a dedicated and compassionate team committed to saving lives every day. Your role will directly support the ongoing funding and growth of this vital service. We offer a supportive work environment, opportunities for personal development, and the chance to make a real difference in your community.

Job Types: Full-time, Part-time, Permanent

Pay: £27,000.00-£28,000.00 per year

Benefits:

Company pension
Health & wellbeing programme
On-site parking
Sick pay

Education:

GCSE or equivalent (required)

Experience:

Office: 2 years (required)
Customer service: 2 years (required)

Licence/Certification:

Driving Licence (required)

Work Location: In person

Quick apply

Refine Your Search

community engagement jobs in swanage, dor

Air Ambulance SUPPORTER AND DONATIONS OFFICER, Wimborne, Dorset

Learning Mentor

Work Placement Officer

ESG Manager

Field Interviewer - Bournemouth

Academy Football Administrator

Personal Development Tutor

SEN Education & Engagement Specialist

Chief Reporter - Bournemouth

Charity Manager - 1 year Maternity Cover

Events & Community Coordinator

Projects Assistant | Breakthrough Traineeship

Training Manager

Digital Care Coordinator

Sales Development Team Leader

Branch Manager - Wareham

Care Coordinator

Activities and Wellbeing Manager

Sessional Support Worker - Young Lives

Activities Coordinator

I want to receive the latest job alerts for community engagement in swanage, dor

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