Location: Chippenham,Wiltshire
Reports to: Digital Products Technology Manager within IT Data and Reporting tea,m
Department: IT
Contract: Full-time, Permanent
Hours: Monday–Friday, 37.5 hours
Are you passionate about building and supporting exceptional digital experiences? Do you thrive at the intersection of technology, user experience and brand impact? If so, we’d love to hear from you.
About the Role
As our Web Technology Specialist, you’ll play a crucial role in managing, developing and evolving our portfolio of pharma and consumer brand websites. Working closely with our Marketing and IT teams, you will ensure our digital presence is engaging, compliant and technically robust.
You’ll bring hands-on expertise across content management systems, web development technologies, e commerce platforms, analytics and optimisation tools while helping us stay ahead of emerging trends that drive competitive advantage.
At Alliance, we specialise in advanced skincare solutions (KeloCote, Hydomol, and more) and vitamins, minerals & supplements (MacuShield, Forceval & Amberen….) Backed by innovation and driven by purpose, we're on an exciting journey of transformation and commercial acceleration worldwide.
What you’ll be responsible for
- Support the definition, selection and implementation of web technologies, CMS and e commerce platforms.
- Manage and maintain our WordPress portfolio, ensuring performance, security and compliance.
- Build templated and custom pages using Elementor and a variety of WordPress plugins.
- Partner with third party developers to deliver high quality, brand consistent experiences.
- Act as the technical contact for all website queries, following ITIL processes.
- Configure and maintain themes, plugins and integrations with a focus on scalability.
- Ensure accessibility, regulatory and compliance standards (GDPR, ADA, ABPI).
- Maintain documentation, version control and best practices across all digital assets.
- Monitor site performance and optimise for SEO, speed and usability.
- Contribute to continuous improvement and stay informed on emerging web technologies.
- Build productive relationships with stakeholders and support the digital delivery roadmap.
- Collaborate with Centre of Excellence teams to support quality digital delivery.
- Document designs, configurations and processes for effective knowledge transfer.
- Maintain healthy vendor relationships to ensure high-quality service support.
- Identify improvement opportunities and contribute to roadmap planning.
- Stay up to date with CMS and web platform developments to identify value adding features.
Role Split: 70% Web Systems Lifecycle Management / 30% Stakeholder & Vendor Management
What we’re looking for
- Proven experience managing and developing WordPress sites, including Elementor.
- Strong understanding of web design and UX best practices.
- Working knowledge of HTML, CSS and basic PHP.
- Experience in fast-paced or regulated environments, ideally healthcare.
- Familiarity with ITIL processes and service desk collaboration.
- Excellent multitasking skills with a focus on quality and detail.
- Understanding of GDPR and accessibility compliance.
- Strong communication and stakeholder management abilities.
- Analytical mindset and proactive approach to problem-solving and improvement.
If you're excited about shaping digital experiences and want to make an impact in a purpose-led organisation, we’d love to hear from you.
