Tech operations and Work, Jobs in Swindon Sn3 (with Salaries)

2nd Line IT Support
Sumer —Swindon
- Azure
- Customer service
- Windows
Quick apply
Shipping and Customs Administrator
Navtech Radar Limited —Wantage
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Senior Manufacturing Technician - Optical & Semiconductor Systems
Infinitesima —Abingdon
- £38,000 - £45,000 a year
- Monday to Friday
- Continuous improvement
- No degree
- Mentoring
Quick apply
IdAM Analyst
Edenred —Swindon
- Full-time
- AWS
Supply Chain and Logistics Manager
Infinitesima —Abingdon
- £48,000 - £58,000 a year
- Full-time
- Hybrid work
- Management
- ERP systems
- Analysis skills
Quick apply
1d
Finance Operations Manager (PT, Drone AI tech scaleup)
Archangel Autonomy —Oxford
- Full-time
- Microsoft Excel
- ERP systems
- Business development
Quick apply
Stock & Logistics Controller
Infinitesima —Abingdon
- £36,000 - £48,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- ERP systems
- Microsoft Office
Quick apply
1d
Supply Chain Manager - Indirect
Tekever —Swindon
- Full-time
- ERP systems
- Contracts
- Communication skills
Quick apply
Growth Operations Coordinator
Lumai —Oxford
- Full-time
- Hybrid work
- Administrative experience
- Machine learning
- Human resources
- Annual leave
Quick apply
Operations & Inventory Manager
Infleqtion —Oxford
- Full-time
- Hybrid work
- ERP systems
- Analysis skills
- Continuous improvement
- Annual leave
- Work from home
Quick apply
Full Stack Engineer (Investment Platform)
St. James's Place —Cirencester
- Azure
- Data analysis skills
- SQL
- Annual leave
Quality Systems Coordinator
Oxford Nanopore Technologies —Oxford
- Full-time
- Administrative experience
- Continuous improvement
- Communication skills
Tech Transfer Scientist
Oxford Nanopore Technologies —Oxford
- Full-time
- Laboratory experience
Programme Administrator
University of Oxford —Oxford
- £35,681 - £38,366 a year
- Full-time
- University
- Annual leave
3d
AI Engineer
VodafoneThree —Newbury
- Full-time
- Hybrid work
- Computer Science
- Engineering
- Master's degree
- Employee discount
Quick apply
5d
Security Officer
ISS Facility Services —Swindon
- £15.10 an hour
- Monday to Friday
- Customer service
5d
Supply Chain Manager
Tekever —Swindon
- ERP systems
- Organisational skills
- Communication skills
Quick apply
Senior Infrastructure Engineer (DV Security Clearance)
CGI —Chippenham
- Full-time
- System design
- Linux
Quick apply
Sales Assistant - UNIQLO Oxford Westgate
UNIQLO —Oxford
- £14.80 an hour
- Weekend availability
- Customer service
- Employee discount
Business Development Manager (Maritime)
CGI —Chippenham
- Full-time
- Sales
- Business development
- Presentation skills
Quick apply

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2nd Line IT Support

Sumer
Swindon

Quick apply

Job details

Permanent

Qualifications

Azure
Customer service
Windows
IT support
Organisational skills
Communication skills
Active Directory

Full job description

Description

Sumer is a leading professional services group supporting regional SMEs across the UK and Ireland. As we continue to scale, we are integrating high‑quality accountancy firms into a national organisation with strong local presence.

We are seeking a proactive and skilled IT Support Technician (2nd Line) to support our Monahans hub in Trowbridge or Swindon. This role combines on‑site end‑user support with close collaboration across our central IT function, contributing directly to the reliability, security, and performance of our growing technology environment. You will play a key role in ensuring smooth day‑to‑day operations, delivering excellent user support, and maintaining robust local infrastructure.

Key Responsibilities

User & Desktop Support

Deliver 2nd Line troubleshooting for laptops, desktops, peripherals, applications, and performance issues.
Take and manage support calls and tickets, resolving issues at first contact where possible
Communicate clearly with users, providing updates and managing expectations

Account, Access & Device Management

Manage user lifecycle processes, including onboarding, leavers, access provisioning, and permissions updates.
Configure workstations, profile laptops, and ensure new starters receive an effective technical induction.
Administer Active Directory and Microsoft 365, including mailbox setup, distribution lists, and security groups.

Systems Maintenance & Administration

Perform routine system checks, patching validation and monitoring activities.
Maintain accurate documentation for systems, configurations, and support procedures.

Security & Compliance

Support technical activities related to vulnerability management and remediation.
Work with tools such as Sentinel one, Qualys, Mimecast, and Microsoft 365 Security Portal.
Assist with triage and response to security alerts under the direction of central IT.

Vendor & Escalation Management

Coordinate with third‑party vendors and external partners to resolve technical issues or support local projects.

Collaboration with Group IT

Support initiatives relating to:
Microsoft Windows 11 endpoint environments
Microsoft 365 administration and apps
Mimecast web filtering and email security
Vulnerability scanning and patching using Qualys
Hardware configuration to organisational standards

Skills, Knowledge & Expertise

Essential

Solid experience in a 2nd Line role within a multisite or professional services environment.
Good working knowledge of Windows and Microsoft 365
Comfortable taking calls and working with a ticketing system
Strong customer service mindset with clear communication skills
Willingness to learn, follow procedures, and escalate issues when appropriate

Desirable / Beneficial

Exposure to Azure administration, conditional access, security policies.
Experience supporting server or cloud operational tasks.

Belong @ Sumer

At Sumer, we know everyone’s journey is different. That’s why we’re committed to fairness, removing barriers, and giving people the support they need to do their best work. If you need any support during the hiring process, just let us know.

Our values represent what matters most to us and guide how we work every day:

We Shine Together
We Do the Right Thing
We Make It Count

We know diverse teams make us stronger. That’s why we’re creating an inclusive workplace where everyone belongs and differences are valued and celebrated.

About Sumer

Sumer is a fast-growing professional services firm dedicated to championing small and medium businesses and helping communities prosper across the UK and Ireland.

Operating within a buy and build “Hub and Spoke” business model, we combine the indispensable value of leading regional practices with the tech, scale, and breadth of expertise of a national organisation.

We call this ‘The Power of Collaboration’ – an approach that delivers growth for our entire organization and all the businesses we serve.

By joining Sumer, you become part of a dynamic team committed to innovation, excellence, and the success of the businesses we support.

Quick apply

Refine Your Search

tech operations and jobs in swindon sn3

2nd Line IT Support

Shipping and Customs Administrator

Senior Manufacturing Technician - Optical & Semiconductor Systems

IdAM Analyst

Supply Chain and Logistics Manager

Finance Operations Manager (PT, Drone AI tech scaleup)

Stock & Logistics Controller

Supply Chain Manager - Indirect

Growth Operations Coordinator

Operations & Inventory Manager

Full Stack Engineer (Investment Platform)

Quality Systems Coordinator

Tech Transfer Scientist

Programme Administrator

AI Engineer

Security Officer

Supply Chain Manager

Senior Infrastructure Engineer (DV Security Clearance)

Sales Assistant - UNIQLO Oxford Westgate

Business Development Manager (Maritime)

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