Front office supervisor Work, Jobs in Tameside, Gtm (with Salaries)

Reservation Supervisor
Manchester Portland Hotel By Sunday —Manchester
- Weekend availability
- Hospitality
- Microsoft Excel
- Customer service
- Annual leave
- Employee discount
Quick apply
7d
Front Office Supervisor
Lancashire Cricket Club —Old Trafford
- Full-time
- Hybrid work
- Bar
- Hotel
- Administrative experience
- Annual leave
- Employee discount
Quick apply
Front Office Supervisor
The Rex —Manchester
- Hotel
- Organisational skills
- Referral programme
Quick apply
14d
Premium F&B Manager
Eastlands Venue Services Limited —Manchester
- Hospitality
- Microsoft Office
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
Front Office Supervisor
Dalata —Manchester
- Full-time
- Hotel
- Organisational skills
- Employee assistance programme
Quick apply
12d
Front Office Supervisor
FAIRMONT —Knutsford
- Full-time
- Hospitality
- Hotel
- Supervising experience
Quick apply
Mobile Security Supervisor
Pinnacle Group —Manchester
- £29,597.40 a year
- 12 hour shift
- Management
- Driving
- Annual leave
- Employee assistance programme
Quick apply
4d
Operations Specialist III, Aerospace & Defense (UK)
Airspace —Manchester
- £48,000 - £61,000 a year
- Remote
Quick apply
Deputy Shop Manager
Extra Care —Buxton
- £12.71 an hour
- Part-time
- IT
- Annual leave
- Employee assistance programme
Security Officer
Mitie —Manchester
- £13.54 an hour
- 12 hour shift
- Microsoft Access
- Computer literacy
- Windows
Operations Specialist I, Aerospace & Defense (UK)
Airspace —Manchester
- £31,000 - £39,000 a year
- Remote
- Communication skills
Quick apply
Golf Services Supervisor
FAIRMONT —Knutsford
- Full-time
- Hospitality
- Sales
- Microsoft Office
Quick apply
Restaurant Manager - Coco Tang
Coco Tang —Manchester
- £32,000 - £45,000 a year
- Full-time
- Bar
- Restaurant management
- Bakery
- Employee discount
Quick apply
Fund Dealing Team Supervisor
The Bank of New York Mellon Corporation —Manchester
- Full-time
- Microsoft Excel
- Financial services
- Communication skills
Utilities Administrator
Network Plus —Salford
- £28,840 a year
- Full-time
- Microsoft Office
- Administrative experience
- IT
Quick apply
7d
Night Supervisor
FAIRMONT —Knutsford
- Full-time
- Hotel
- Supervising experience
- In-person
Quick apply
Fund Settlement Supervisor
The Bank of New York Mellon Corporation —Manchester
- Full-time
- Microsoft Excel
- Financial services
- Communication skills
Contract Supervisor (Repairs and Maintenance)
Your Housing Group —Warrington
- £38,500 - £41,000 a year
- Full-time
- Customer service
- Analysis skills
- Travel
- Annual leave
- Employee discount
Quick apply
6d
Guest Service Manager (Nights)
Holiday Inn Haydock —Newton-le-Willows
- £28,080 a year
- Weekend availability
- Hotel
- Guest services
- Leadership
- Employee discount
Quick apply
Operations Specialist I, High-Tech (UK)
Airspace —Manchester
- £31,000 - £39,000 a year
- Remote
- Communication skills
Quick apply

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Reservation Supervisor

Manchester Portland Hotel By Sunday
Manchester

Quick apply

Job details

Full-time
7 days ago

Benefits

Annual leave
Employee discount

Qualifications

Hospitality
Microsoft Excel
Multilingual
Customer service
Cost control
Microsoft Office
Analysis skills
Supervising experience
Bachelor's degree
IDS
ADR
Business
Channel management
Leadership
Communication skills
Hotel experience

Full job description

Job Title: Reservation Supervisor

Job Summary

We are seeking an experienced and detail-oriented Reservation Supervisor to lead our hotel reservations function. The successful candidate will be responsible for managing all reservation operations, maximizing room revenue, ensuring reservation accuracy, and delivering exceptional guest service. This role requires strong leadership, analytical skills, and a thorough understanding of hotel reservation systems and revenue optimization.

Key Responsibilities

Reservation Operations

Manage the day-to-day operations of the Reservations Department.
Oversee all room reservations received via telephone, email, website, Online Travel Agencies (OTAs), Global Distribution Systems (GDS), and corporate accounts.
Ensure all reservations are processed accurately and in a timely manner.
Monitor room availability and coordinate with the Front Office and Revenue Management teams.

Revenue Management

Maximize room occupancy and revenue through effective inventory management and upselling strategies.
Monitor booking pace, market trends, competitor pricing, and demand patterns.
Collaborate with the Revenue Manager to implement pricing strategies and promotional offers.
Ensure rate parity across all distribution channels.

Team Leadership

Lead, coach, train, and motivate the reservations team.
Monitor team performance and ensure high standards of customer service.
Prepare staff schedules and allocate daily responsibilities.
Conduct regular training on reservation procedures and hotel systems.

Guest & Client Management

Handle complex reservations, VIP bookings, group reservations, and special requests.
Resolve guest concerns and reservation-related issues promptly and professionally.
Build strong relationships with corporate clients, travel agencies, and business partners.

Reporting & Administration

Prepare daily, weekly, and monthly reservation and occupancy reports.
Maintain accurate reservation records and guest profiles.
Ensure compliance with hotel policies, reservation procedures, and data privacy standards.
Support forecasting and budgeting by providing reservation trends and analysis.

Requirements

Bachelor's degree or Diploma in Hospitality Management, Business Administration, or a related field.
Minimum 3–5 years of experience in Hotel Reservations, Front Office, or Revenue Management, with at least 1–2 years in a supervisory or managerial role.
Strong knowledge of hotel reservation systems (Opera, Cloudbeds, IDS, Protel, or similar PMS).
Experience working with OTAs, GDS, and channel management systems.
Excellent leadership, communication, and customer service skills.
Strong analytical, organizational, and problem-solving abilities.
Proficiency in Microsoft Office, particularly Excel.
Ability to work flexible shifts, including weekends and public holidays, when required.

Preferred Qualifications

Experience in revenue management and forecasting.
Knowledge of hotel distribution channels and online booking platforms.
Multilingual communication skills are an advantage.

What We Offer

Competitive salary.
Performance-based incentives.
Full-time, permanent employment.
Career growth and development opportunities.
Professional training and learning programs.
Employee discounts and hotel benefits.
Paid annual leave and statutory benefits as per company policy.

Job Type

Full-time

Experience

Minimum 3–5 years of relevant experience in hotel reservations, front office, or revenue management, including supervisory or managerial experience.

Work Location: In person

Quick apply

Refine Your Search

front office supervisor jobs in tameside, gtm

Reservation Supervisor

Front Office Supervisor

Front Office Supervisor

Premium F&B Manager

Front Office Supervisor

Front Office Supervisor

Mobile Security Supervisor

Operations Specialist III, Aerospace & Defense (UK)

Deputy Shop Manager

Security Officer

Operations Specialist I, Aerospace & Defense (UK)

Golf Services Supervisor

Restaurant Manager - Coco Tang

Fund Dealing Team Supervisor

Utilities Administrator

Night Supervisor

Fund Settlement Supervisor

Contract Supervisor (Repairs and Maintenance)

Guest Service Manager (Nights)

Operations Specialist I, High-Tech (UK)

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