Senior technical support leader Work, Jobs in Taplow, Bkm (with Salaries)

Senior Director, Information Technology EMEA
Spin Master Ltd —Marlow
- Full-time
- Team management
- Budgeting
- Leadership
- Flexible schedule
Senior Technical Services Manager - Cluster Lead
Sodexo —London
- Up to £80,000 a year
- Full-time
- No degree
- Communication skills
- Banking
- Employee assistance programme
Quick apply
6d
Programme Manager
RWS Group —Maidenhead
- Continuous improvement
- Leadership
Senior Director, Head of Global Logistics
CSL Seqirus —Maidenhead
- Full-time
- Hybrid work
- Bachelor's degree
- Continuous improvement
- Business
Head of IT
Carnall Farrar —London
- Full-time
- Remote
- Bachelor's degree
- SharePoint
- AI
- Work from home
- Employee assistance programme
Quick apply
BSPS Network Quality Manager
Frimley Health NHS Foundation Trust —Frimley
- £59,798 - £67,020 a year
- Full-time
- Management
- Continuous improvement
- Leadership
Capture Manager
Leidos —Farnborough
- £75,800 - £99,800 a year
- Full-time
- Hybrid work
- Business development
- Leadership
- Communication skills
- Annual leave
- Work from home
Technology Delivery Manager
Pad Financial —London
- £70,000 - £74,000 a year
- Full-time
- PMP
- In-person
- Communication skills
- Free parking
- Gym membership
Quick apply
17h
Delivery Manager -UK - Permanent
Satalia —London
- Remote
- PMP
- Continuous improvement
- AI
- Flexible schedule
8d
Senior Bid Manager
M Group —Beaconsfield
- Hybrid work
- Microsoft Word
- Research
- Continuous improvement
- Annual leave
- Employee assistance programme
Executive Director for Place
Wokingham Borough Council —Wokingham
- £148,609 a year
- Full-time
- Annual leave
- Employee assistance programme
7d
Collaboration & Personal Productivity Tech Lead
Nomad Foods —Woking
- Full-time
- IT
- Training & development
Senior Technical Support Specialist
Motorola Solutions —Uxbridge
- Full-time
- Computer Science
- Bachelor's degree
- No degree
- Employee assistance programme
Training and Support SME (Military)
CGI —Leatherhead
- Full-time
- Hybrid work
- Communication skills
Quick apply
Senior Bookkeeper
Hire Purpose Ltd —Maidenhead
- £34,000 - £38,000 a year
- Full-time
- Hybrid work
- Continuous improvement
- Mentoring
- Health & wellbeing programme
Quick apply
Senior Technical Support Leader
RVM Systems —Watford
- £35,000 - £60,000 a year
- Full-time
- Continuous improvement
- Team management
- Scripting
Quick apply
8h
Head of Programmes
Malloy Aeronautics —Maidenhead
- Engineering
- Continuous improvement
- Travel
- Annual leave
- Sick pay
1d
Sr Director, Drug Development Lead
IQVIA —Reading
- Full-time
- Remote
- Management
- Doctoral degree
- Master's degree
- Work from home
10d
Director of Product & Tech Delivery
Kaluza —London
- £130,400 - £163,000 a year
- Full-time
- Agile
- AI
- Employee discount
Quick apply
9d
Director, Global Service Delivery (f/m/d) - EMEA Based
Siemens —Farnborough
- £100,300 - £205,900 a year
- Full-time
- Hybrid work
- Computer Science
- PMP
- Engineering
7d

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Senior Director, Information Technology EMEA

Spin Master Ltd -
Marlow

Apply Now

Job details

Full-time

Benefits

Flexible schedule

Qualifications

Jira
Succession planning
IT management
Stakeholder collaboration
IT team management
Stakeholder liaison
Performance management
Team management
ServiceNow
IT strategy alignment
Budgeting
Information technology team management
Technical roadmaps
Leadership
Communication skills

Full job description

Are you a kid at heart looking to build a career with a leading global children's toy, entertainment and digital gaming company?

At Spin Master, our unwavering commitment to open mindedness, integrity and innovation is a great part of what has made us an industry leader. How do we stay ahead of the pack? By hiring the best and brightest minds—and that’s why we want you!

Job Description:

Spin Master is a leading global children's entertainment company, creating exceptional play experiences through it’s three creative centres: Toys, Entertainment and Digital Games. With distribution in over 100 countries, Spin Master is best known for award-winning brands PAW Patrol®, Bakugan®, Kinetic Sand®, Air Hogs®, Hatchimals®, Rubik’s Cube® and GUND®, and is the global toy licensee for other popular properties.

What will you work on?
The Senior Director, Information Technology for the region is the senior-most IT leader responsible for local IT operations and service delivery. This role provides critical on-the-ground leadership, directly managing the regional IT team and budget to deliver services that meet local business needs. As the primary IT partner to regional stakeholders, the Senior Director ensures that local execution aligns with global standards for technology and cybersecurity, while also providing essential regional input into the global IT strategy, project portfolio, and vendor agreements. Reporting to the VP, IT Business Relationship Management, with dotted-line reporting into VP, Integrated Technology Services, this position is pivotal in balancing regional agility with global strategy to drive operational excellence.

How will you create impact?

Directly oversee regional IT operations, including service delivery and end-user support.
Be accountable for regional IT Service Level Agreements (SLAs) in your region. Review key operational metrics, identify areas for improvement, and direct the team to resolve critical issues and maintain service excellence.
Partner with the enterprise IT infrastructure and cybersecurity teams to implement and enforce corporate standards and policies within the region.
Function as the primary IT partner for business stakeholders within the region to understand their priorities and identify opportunities where technology can create business value.
Translate regional business requirements into actionable IT initiatives. Collaborate with enterprise IT teams in Toronto so regional priorities help shape the enterprise IT roadmap.
Communicate the enterprise IT strategy and initiatives to regional business leaders and the local IT team, ensuring alignment and buy-in.
Drive rapid, local incident resolution, collaborating closely with corporate owners to respect governance
Drive regional adoption of corporate tools (ServiceNow, Jira) by securing local buy-in and collaborating with corporate team on tailored implementation plans.

People Leadership Development

Lead, mentor, and develop a regional team of IT professionals, including IT Managers, System Engineers, and Service Delivery Analysts, fostering a culture of high performance, collaboration, and accountability.
Manage team performance, set clear objectives (in partnership with enterprise IT leadership), and conduct regular performance reviews to ensure alignment with departmental and corporate goals.
Develop and execute strategic workforce plans for the region, including succession planning and talent development, to build a high-performing and engaged IT team.

What are your skills and experience?

10+ years of relevant experience in Information Technology, with at least 5 years in a leadership role managing technical teams and/or other managers.
Proven experience in people management, including hiring, developing, and managing the performance of a diverse IT team.
Strong understanding of IT operations, including infrastructure management, service delivery, and IT support.
Demonstrated ability to develop and maintain strong relationships with senior business stakeholders and act as a trusted advisor while balancing enterprise objectives.
Excellent communication and interpersonal skills, with the ability to influence and negotiate outcomes.
Fiscal planning and budget management experience.

#LI-MK1 #LI-Hybrid

This job posting is tied to an open vacancy.

What you can expect from us:

Our mission is to Make Life More Fun with a vision to push the boundaries of innovation, creativity, and fun.

Growth and Career Opportunities
Flexible Work Hours
Innovation, Collaboration and Fun
Comprehensive Benefits
Other fun Perks!

What’s it like to work here?

Spin Master is a fast-paced, hands-on organization that provides many great opportunities for impactful decision-making; though our challenging start-up atmosphere isn’t for everyone, we have a proven record of opportunities for future advancement and internal transfers for our passionate and results driven team.

Everyone is welcome in our sandbox and we are committed to an accessible and inclusive hiring process that provides reasonable accommodation to all applicants.

Spin Master strives to create an accessible and inclusive application and selection process and is committed to working with and providing reasonable accommodation to job applicants who may require provisions to participate in the recruitment, selection and/or assessment processes. Should you require an accommodation, please contact our Talent Acquisition team, by email at [email protected] and we will work with you to meet your accessibility needs.

We do appreciate all interest; however only those selected for interview will be contacted.

Apply Now

Refine Your Search

senior technical support leader jobs in taplow, bkm

Senior Director, Information Technology EMEA

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Senior Director, Head of Global Logistics

Head of IT

BSPS Network Quality Manager

Capture Manager

Technology Delivery Manager

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Executive Director for Place

Collaboration & Personal Productivity Tech Lead

Senior Technical Support Specialist

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Senior Bookkeeper

Senior Technical Support Leader

Head of Programmes

Sr Director, Drug Development Lead

Director of Product & Tech Delivery

Director, Global Service Delivery (f/m/d) - EMEA Based

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