Salary: Up to £39,990.67 per annum (OTE)
Hours: Monday to Friday 08:30-18:00 and weekends on a rota basis
Location:Taunton
This is an exciting opportunity to join City West Country Ltd in our Mercedes-Benz of Taunton dealership! We are looking for an experienced Sales Professional to provide an unforgettable customer journey, maximising service and sales.
Who are City West Country?
We are a privately owned, awardwinning automotive group with over 40 years of industry experience, operating successful dealerships across Exeter, Taunton, Plymouth and Truro. As our business continues to expand, were offering the right candidate the chance to thrive in a fastpaced, forwardthinking environment
Owned by a fatherandson team, we pride ourselves on strong family values. For the past three years, we have also been recognised as an Outstanding Company to Work For by Best Companies!
What can we offer you?
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Employee Car Scheme
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Achievable bonus scheme - your earnings grow with your performance
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Mercedes-Benz training
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25 days holiday plus Bank Holidays
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Scottish Widows salary sacrifice pension scheme
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Access to our exclusive Benefits Hub discounts on big brands
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Employee Assistance Programme
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Cycle to work scheme and eye care vouchers
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Life assurance 1 x basic salary
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Long Service Awards to celebrate your milestones
What Youll Be Doing
About the Role
In this role, you will drive the sale of new and used cars, consistently achieving targets while identifying and maximising every sales opportunity. You will deliver excellent customer service by building strong, long-term relationships, while developing a network of suppliers to support sales activity. Working closely with the aftersales team, you will ensure a seamless customer experience and play a key role in building and growing a loyal client base. You will also be responsible for achieving revenue targets in line with annual budgets.
Key Responsibilities
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Deliver sales in line with the company and standards and processes
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Administers all finance and insurance products in line with CWC standards and processes in addition to statutory requirements
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Communicates with our marketing team to ensure vehicle information, specification and pricing is up to date
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Communicates and develops strong personal relationships with customers and business partners
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Offers sound advice and product knowledge to customers on vehicles, prices, specifications and technical data
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Assesses used Vans and conducts technical appraisals on part exchange vehicles
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Manage all customer leads to point of sale and delivery
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Run an efficient contact management diary, ensuring all leads are maximised
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Concludes sales in a professional manner and with the best interest of the company
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Maintain accurate information of customer database within franchise and legal guidelines
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Organises all administrative aspects of the transaction in line with the customers expectation
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Provides the customer with contacts in other departments to support the overall customer experience
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Reviews customer satisfaction and implements improvements
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Communicates clearly, regularly and promptly with the customer, their line manager and colleagues
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Ensures all processes are effective pre & post-delivery in line with the company & franchise requirements
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Ensure the safety and security of people, vehicles and property at all times, reporting any known faults or hazards
What We're Looking For
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Confident using systems and CRM tools
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Commercially minded and thrives in a fast-paced environment
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A positive, can-do attitude is essential - someone who takes initiative, spots opportunities, and doesnt let them pass by.
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Strong negotiation, influencing, and relationship-building skills.
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Understanding of finance and insurance within vehicle sales is preferred but not essential
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A proactive, customer-first mindset with the drive to exceed targets.
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Organised, detail-oriented, and able to manage multiple leads effectively.
Is This You?
If youre excited by this great opportunity, we'd love to hear from you! Apply today and join a company that values performance, passion and progression.
We are passionate about creating a diverse and inclusive place to work, with a commitment to equality and fairness at the heart of our values and everyday practices and policies. We aim to recruit, nurture and retain a diverse workforce that reflect the diversity of our customer base.
Want to discuss this role? Call Beth Williams on 01392 825073 or email [email protected] 