Pr manager Work, Jobs in Theberton (with Salaries)

Customer Communications Manager
DigiBee / PolicyBee —Ipswich
- £38,000 - £45,000 a year
- Full-time
- Project management
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
10d
Communication Manager
M Group —Ipswich
- Computer literacy
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
11d

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Customer Communications Manager

DigiBee / PolicyBee
Ipswich

Quick apply

Job details

Permanent | Full-time
£38,000 - £45,000 a year
10 days ago

Benefits

Free parking
Casual dress
Health & wellbeing programme
Additional leave
Cycle to work scheme
Discounted or free food
Work from home
Company events
Enhanced maternity leave
Bereavement leave
Enhanced paternity leave
Referral programme
Sick pay
On-site parking

Qualifications

Project management
Public relations

Full job description

We're looking for an organised, curious and detail-oriented Customer Communications Manager to join our marketing team.

This is a brand-new role and a great opportunity to take ownership of an established strategic area that's becoming increasingly important to the business.

You'll be responsible for customer communications across email, SMS, voicemail and other key customer touchpoints. We already have a clear strategy and a roadmap of projects in place, so this isn't about starting from scratch. It's about turning plans into action, improving the customer experience and delivering measurable results.

But that's only part of the role.

Customer communications don't just rely on great content. They rely on the systems, processes and operational workflows behind them too. You'll need to understand how our communications are delivered, work with colleagues across the business and identify opportunities to improve workflows, automation and the customer experience.

We're looking for someone with experience in marketing, communications or customer communications, coupled with strong project management skills. You'll enjoy bringing people together, getting into the detail, understanding how systems and processes work, and using data and insight to drive improvements.

As a regulated business, our communications need to balance customer needs, business goals and regulatory requirements. You'll help ensure our communications and supporting processes meet the requirements of regulations such as ASA, PECR and GDPR, while still delivering a great customer experience.

In return, you'll have the opportunity to own a key area of the business, work with colleagues across multiple teams and play a leading role in shaping how PolicyBee communicates with customers as we continue to grow.

So, if you enjoy turning plans into action, improving systems and seeing the impact of your work, this could be your chance to make your mark.

Pay: £38,000.00-£45,000.00 per year

Benefits:

Additional leave
Bereavement leave
Casual dress
Company events
Cycle to work scheme
Discounted or free food
Enhanced maternity leave
Enhanced paternity leave
Free parking
Health & wellbeing programme
On-site parking
Referral programme
Sick pay
Work from home

Ability to commute/relocate:

Ipswich IP10 0BJ: reliably commute or plan to relocate before starting work (required)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

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