Backend engineer Work, Jobs in Thornton, Fif (with Salaries)

Technical Engineer-2nd Line
Redsquid Communications —Glenrothes
- Full-time
- Remote
- Azure
- Microsoft Office
- SharePoint
Quick apply
Software Development Engineer (Frontend)
Adobe —Edinburgh
- Full-time
- Mentoring
- AI
- Communication skills
Senior Software Engineer, Windows/Desktop Applications - Edinburgh, United Kingdom
Speechify —Edinburgh
- Remote
- Software troubleshooting
- Windows
- C++
10d
Senior Back End Software Engineer
Motorola Solutions —Edinburgh
- Full-time
- Machine learning
- AI
- Employee stock purchase plan
- Employee assistance programme
Full Stack Angular Software Engineer
Avaloq —Edinburgh
- Full-time
- Hybrid work
- Computer Science
- Engineering
- Bachelor's degree
Quick apply
Software Engineer, iOS Core Product - Edinburgh, United Kingdom
Speechify —Edinburgh
- Remote
- Communication skills
Senior Data Platform Engineer (Python & Databricks)
Codelitt —Edinburgh
- English
- APIs
- Communication skills
- Annual leave
- Sick pay
Quick apply
12d
Software Engineer
FanDuel —Edinburgh
- Software troubleshooting
- Java
- Databases
- Annual leave
Quick apply
Senior Flutter Dart App Developer
OSI Systems, Inc —Edinburgh
- Full-time
- Mentoring
- Communication skills
Senior Flutter Dart App Developer
Spacelabs —Edinburgh
- Mentoring
- Communication skills
Software Engineer, Platform - Edinburgh, United Kingdom
Speechify —Edinburgh
- Remote
- APIs
- Communication skills
10d
Senior Software Engineer, Core Experiences - Edinburgh, United Kingdom
Speechify —Edinburgh
- Remote
Software Engineer, Data Infrastructure & Acquisition - Edinburgh, United Kingdom
Speechify —Edinburgh
- Remote
- Doctoral degree
- Computer Science
- Master's degree
10d
Automation Test Manager / Automation Architect – Playwright & AWS
Cognizant —Edinburgh
- Full-time
- Hybrid work
- DevOps
- AWS
- Mentoring
Staff Software Engineer - Platform Services
Addepar —Edinburgh
- Software troubleshooting
- Communication skills
Quick apply
Senior Validation Engineer
Cirrus Logic —Edinburgh
- Full-time
- Bachelor's degree
- In-person
Senior Validation and Characterization Engineer
Cirrus Logic —Edinburgh
- Full-time
- Hybrid work
- Engineering
- Master's degree
- Analysis skills
- Work from home
Staff Backend Software Engineer - Portfolio Data Workflows
Addepar —Edinburgh
- Software troubleshooting
- Mentoring
- AI
Quick apply
Senior Software Engineer - UK
DISCO —Edinburgh
- £90 - £114 a day
- Mentoring
- AI
- Employee assistance programme
Senior Software Engineer
Opus 2 —Edinburgh
- £60,000 - £70,000 a year
- Full-time
- Hybrid work
- Java
- AWS
- Mentoring
- Employee assistance programme
Quick apply

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backend engineer jobs near thornton, fif

Technical Engineer-2nd Line

Redsquid Communications -
Glenrothes

Quick apply

Job details

Full-time

Qualifications

Technical troubleshooting
Azure
Microsoft Exchange
Microsoft Office Suite
Microsoft Office
SharePoint
Customer support
Customer interaction
Fault diagnosis and repair
Communication skills
Microsoft Azure
Active Directory
Remote diagnostics
Intune
Help desk

Full job description

At Redsquid, we believe that the people who are brave enough to challenge the status quo and think they can change the world, are the ones that do… if you’re one of those people, keep reading!

We’re all about making a difference to our customers with the use of technology. We’re an innovative provider of IoT, voice & data, cyber, IT, cloud and technology services – our mission is to make our customers more productive, efficient and leaner, with scalable solutions that position them for success.

We work with passion, innovation and integrity, as a team. These are the cornerstones of our approach and our culture – we’re purpose led, and we recruit exceptional people who share our values.

The role will cover responsibility for a variety of IT issues for users, some of which will be straightforward, with some requiring investigation and problem solving.

On a day-to day basis, you'll be:

Diagnosing and resolving a wide range of IT issues for customers remotely.
Building, installing, configuring & troubleshooting hardware and software solutions.
Acting as the escalation point for our 1st line engineers.
Keeping all backend systems up to date.
Ensuring that customer information and documentation on our systems is accurate.
Providing proactive advice on best practice and approaches for our customers.
Supporting on project delivery work as needed.
Consistently developing your skills and knowledge.
Sharing specialist skills and ways of working across the team.
Achieving response and fix times within our SLAs.
Occasionally visiting customer sites on an ad-hoc basis as required, for installs or onsite work.

What you'll be aiming for:

Consistently positive customer feedback.
First time fix for issues whenever possible.
Response times always within SLAs.
Fix times within SLAs consistently.
Strong customer relationships.

Experience & skills:

At least 2 years in a full 2nd Line technical support engineer position, with 5 years+ experience in a technical support role overall.
In-depth understanding of how to deliver outsourced IT support services to remote users in a variety of businesses.
Experience with M365 platform – essential.
Strong working knowledge of Microsoft Office products – essential.

Other skills, knowledge & experience:

Office 365 – Exchange, SharePoint, Intune – Setup and Deployment
Azure – VM Setup, AVD Settings
Server Management
Active Directory
Hyper-V Replication
ADConnect Services

Who you are:

You are an experienced engineer who is customer-focused, motivated, trustworthy, with strong communication skills (both verbal and written).

You are able to work accurately and quickly, as the pace is fast here, with a high level of technical expertise. You will always respond proactively to customers, always look for solutions to problems, and have the ability to manage multiple tasks at once.

Quick apply

Refine Your Search

backend engineer jobs in thornton, fif

Technical Engineer-2nd Line

Software Development Engineer (Frontend)

Senior Software Engineer, Windows/Desktop Applications - Edinburgh, United Kingdom

Senior Back End Software Engineer

Full Stack Angular Software Engineer

Software Engineer, iOS Core Product - Edinburgh, United Kingdom

Senior Data Platform Engineer (Python & Databricks)

Software Engineer

Senior Flutter Dart App Developer

Senior Flutter Dart App Developer

Software Engineer, Platform - Edinburgh, United Kingdom

Senior Software Engineer, Core Experiences - Edinburgh, United Kingdom

Software Engineer, Data Infrastructure & Acquisition - Edinburgh, United Kingdom

Automation Test Manager / Automation Architect – Playwright & AWS

Staff Software Engineer - Platform Services

Senior Validation Engineer

Senior Validation and Characterization Engineer

Staff Backend Software Engineer - Portfolio Data Workflows

Senior Software Engineer - UK

Senior Software Engineer

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