Work from home Work, Jobs in Thorpeness, Sfk (with Salaries)

Customer Service Advisor - Remote
WNS Global Services —Ipswich
- Part-time
- Remote
Quick apply
Part Time Payroll Assistant
Liberty —Ipswich
- £18,125 a year
- Part-time
- Remote
- Microsoft Excel
- Communication skills
Quick apply
Estate Agent
The Property Experts —Lowestoft
- £8,400 a month
- Remote
- Sales
- Administrative experience
Quick apply
Pensions Administration Associate
Gallagher Benefit Services —Ipswich
- Full-time
- Remote
- Microsoft Office
- Analysis skills
- Communication skills
2d
Cyber Security Analyst
SmartestEnergy —Ipswich
- £55,000 - £60,000 a year
- Remote
- IT
Quick apply
Mortgage Advisor
The Mortgage Experts —Lowestoft
- £60,000 - £100,000 a year
- Remote
Quick apply
Carer Experience Lead
Right at Home Ipswich, Woodbridge and Felixstowe —Felixstowe
- Weekend availability
- Remote
- Microsoft Office
- Organisational skills
- IT
Quick apply
Sales Director (Private Sector FM)
OCS Group —Ipswich
- Remote
- Sales
- Business development
- Leadership
Quick apply
9d
Blade Factory Complex Composite Blade Repair Technician
GEV Wind Power —Lowestoft
- Full-time
- Remote
- Travel
- Power tools
- Hand tools
- Annual leave
Quick apply
Regional Sales Manager - EMEA
Textron Specialized Vehicles —Ipswich
- Full-time
- Remote
- Customer service
- Travel
- IT
- Annual leave
- Employee assistance programme
Commercial Estate Agent
The Commercial Property Experts —Ipswich
- £75,000 - £125,000 a year
- Remote
Quick apply
Area Sales Manager
Dawsongroup —Ipswich
- Full-time
- Remote
- Sales
- Travel
Quick apply
Business Development Manager Europe - Freeze Dryers
ATS Automation Tooling Systems Inc. —Ipswich
- Remote
- Doctoral degree
- Up to 50% travel
- Laboratory experience
Private Client Solicitor or Legal Executive (5+ PQE) - Ipswich
Ashtons Legal —Ipswich
- Remote
- Leadership
- Communication skills
Quick apply

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Customer Service Advisor - Remote

WNS Global Services -
Ipswich

Quick apply

Job details

Part-time

Full job description

Company Description

WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 64,000+ employees.

Job Description

Potential Varied Hours Available:

Weekday evenings: 17:00 - 22:00 | 17:30 – 22:30

Weekday mornings: 07:00 – 09:00

Saturday: 08:00 - 22:00 - Between 6-12 Hour shifts available.

Sunday - 08:00 - 22:00 - Between 6-12 Hour shifts available.

Night shifts: 22:00 - 09:00 (Different shift patterns, Monday - Sunday).

Applicants must be able to commit either a Saturday or Sunday plus bank holidays

Times are flexible and will be discussed/ arranged in interview

Flexibility may be required to complete a training period for up to 35 hours per week.

Basic Purpose and Function:

To provide excellent customer service to our Clients, by ensuring that all telephone calls are answered promptly and dealt with professionally and applying a proactive approach to claims handling.

To negotiate all heads of claim within the Service Level Agreements on economic terms, adhering to excellent service standards and best practice

Key Tasks:

Answering the telephone and signing off calls in accordance with WNS’ agreed procedures
Handle inbound FNOL calls relating to motor insurance claims, delivering a calm, clear, and reassuring customer experience in a timely manner.
Capture accurate and detailed information about the incident, vehicle, drivers, and third parties involved.
Maintain compliance with industry regulations, internal policies, and data protection standards
Assess urgency and direct calls appropriately, including escalating complex or high-priority cases.
Ensure correct prioritisation of workload and time management schedules are adhered to
Communicate clearly and professionally, explaining the next steps and managing customer expectations
Balance empathy and efficiency, supporting customers who may be distressed following an accident or incident.
Making all liability enquiries necessary to allow you to negotiate settlement of Customer claims on the best possible terms
Assess circumstances with a critical eye, remaining alert to potential indicators of fraudulent activity and raising concerns in line with internal procedures.
Complaint handling within agreed company procedures
Keeping the policyholder informed both verbally and in writing of the status of the claim
Carry out administration on files including general typing of emails and keeping a well organised and up to date portfolio of claims, which you will manage proactively and efficiently
Capture accurate and detailed information about the incident, vehicle, drivers, and third parties involved.

Qualifications

High School or Lower.

Quick apply

Refine Your Search

work from home jobs in thorpeness, sfk

Customer Service Advisor - Remote

Part Time Payroll Assistant

Estate Agent

Pensions Administration Associate

Cyber Security Analyst

Mortgage Advisor

Carer Experience Lead

Sales Director (Private Sector FM)

Blade Factory Complex Composite Blade Repair Technician

Regional Sales Manager - EMEA

Commercial Estate Agent

Area Sales Manager

Business Development Manager Europe - Freeze Dryers

Private Client Solicitor or Legal Executive (5+ PQE) - Ipswich

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