Customer helpline Work, Jobs in Thrapston, Nth (with Salaries)

Customer Helpline Advisor
National Accident Law - Advert Layout —Kettering
- £26,130 a year
- Full-time
- Customer service
- Communication skills
- Annual leave
- Employee discount
Quick apply
Administrator
PPG Health In Justice —Oakham
- £11,429 - £28,574 a year
- Monday to Friday
- IT
- Communication skills
- Employee discount
Flow Room Lead
Greggs —Kettering
- £51,014 a year
- 12 hour shift
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Employee discount
Quick apply
10d
Shift Manager
Greggs —Wellingborough
- £14 an hour
- Supervising experience
- Employee discount
Quick apply
Healthcare Service Driver
PHSGroup —Huntingdon
- £12.81 an hour
- Overtime
- Free parking
- Employee discount
Nights Team Leader
Atlas Hotels —Peterborough
- £14.60 an hour
- Night shift
- Bar
- Customer service
- Hotel
- Employee discount
- Referral programme
Quick apply
11d
Flow Room Controller
Greggs —Kettering
- £42,534 a year
- 12 hour shift
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Employee discount
Quick apply
19h
Workshop Manager
SunbeltRentals —Kettering
- Computer literacy
- Team management
- IT
- Annual leave
Quick apply
Warehouse Operative
Warburtons —Biggleswade
- £675.18 a week
- Full-time
- Bakery
- Warehouse experience
- IT
- Employee discount
10d
Washrooms Service Driver
PHSGroup —Moulton
- £12.92 an hour
- Overtime
- Free parking
- Employee discount
2d
Roadside Technician - East Midlands
RAC —Northampton
- £36,400 - £60,000 a year
- Overtime
- Automotive diagnostics
Waiter/Waitress
Acorn Pubs —Olney
- Up to £15.40 an hour
- Serving
- Hospitality
- Hotel
- Employee discount
- Referral programme
Quick apply
12d
Regional Painter
Atlas Hotels —Northampton
- £34,650 a year
- Hotel
- Travel
- Hotel experience
- Employee discount
- Referral programme
Quick apply
11d
Bar and Waiting Staff
Marston's Pubs —Saint Ives
- Up to £12.71 an hour
- Bar
- IT
Quick apply
Bar and Waiting Team
Brightside Ram Jam —Stretton
- £10.85 - £12.71 an hour
- Full-time
- Bar
- Restaurant
- Free parking
- Employee discount
Quick apply
11d
Store Manager
Machine Mart —Peterborough
- Sales
- Computer literacy
- Employee discount
Supervisor
Acorn Pubs —Olney
- Up to £16.20 an hour
- Serving
- Hospitality
- Bar
- Employee discount
- Referral programme
Quick apply
12d
Lawn Operative
Greenthumb —Huntingdon
- £26,645 - £28,645 a year
- Overtime
- IT
- Paid training
- Employee discount
Quick apply
3d
Deputy Manager
Acorn Pubs —Olney
- £36,000 - £47,000 a year
- Bar
- Restaurant management
- Hotel
- Employee discount
- Referral programme
Quick apply
Supervisor
Marston's Pubs —Saint Ives
- From £12.81 an hour
- Customer service
- Supervising experience
Quick apply

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Customer Helpline Advisor

National Accident Law - Advert Layout -
Kettering

Quick apply

Job details

Full-time
£26,130 a year

Benefits

Annual leave
Company pension
Employee discount
Paid volunteer time

Qualifications

Customer service
GCSE
Communication skills

Full job description

Job Advert

ABOUT US

Here at National Accident Law, we are all about making it right for those who have had an accident that wasn’t their fault.

Home to National Accident Helpline, our Helpline Advisors are the vitally important first point of contact for our customers and so we need individuals who have a genuine desire to help by listening, understanding, and deciding the right course of action for the customer.

At National Accident Helpline, we believe that diversity drives success. We are proud of our inclusive workplace, where everyone feels valued, respected, and safe. We welcome applications from all walks of life and encourage you to bring your most authentic self to work. We encourage applications from individuals over 50 and all other qualified candidates.

By joining us, you can expect to work in a fun, rewarding environment with a fantastic team who are committed to making a difference to people’s lives.

ABOUT YOU

You’re a compassionate person who is driven by helping others. Friends turn to you for advice because you listen, understand, and have a knack for offering great advice. Your empathy lets you see situations from different perspectives, and your curious nature means you ask the right questions to make informed decisions. You understand the importance of being adaptable in your approach and care deeply about resolving issues, enjoying the variety of each situation. You thrive in a vibrant, kind and supportive environment surrounded by like-minded individuals who share your values and drive to make a difference.

Does this sound like you? Then consider becoming a Helpline Advisor.

WHAT YOU’LL BE DOING AS HELPLINE ADVISOR

As Helpline Advisor you will be responsible for delivering an empathetic customer service experience for customers who have suffered an injury that wasn’t their fault. Taking inbound and making outbound calls, you will support our customers through their claims journey to ensure a seamless customer service experience in anticipation of the formal commencement of their claim.

IDEAL SKILLS AND EXPERIENCE

Previous experience in a contact centre is not essential, but great customer service skills are important. We are keen to hear about your life experiences and value the transferable skills that these bring to the workplace. Full training will be provided to help you succeed in your new role, but if you have these skills, it’s a bonus:

Excellent customer service skills
Strong written and verbal communication skills
Ability to capture data accurately and summarise facts succinctly, in line with business guidelines.
Understand the importance of compliance and the potential consequences to the business if not followed.
Confident keyboard skills and using multiple systems interchangeably.
Grade C at English GCSE or equivalent.

WHAT WE CAN OFFER YOU:

Salary of £26,130
Monthly performance-related bonus
Annual leave: 25 days
Pension: (3% contributory)
Healthcare scheme: claim up to £1,000 back with Simply Health
Death in service: cover of 3 x salary
Perks at Work: exclusive member discounts across a range of goods and services
Community Day on us: volunteer in your community for one day each year

CPD Opportunities: training and development opportunities to boost your confidence, realise your strengths and develop your career with us.
No weekend working – we are open Monday to Friday between the hours of 8am – 8pm

We are proud that each year our employees rate our business higher Gallup's Exceptional Workplace Award Winners for being a great place to work. We are Gold awarded Investors in People and are proud to say that National Accident Law is a great place to work.

But don't just take our word for it, come and find out for yourself!

Please note this a full-time role of 37.5 hours per week. (7.5 hours per day over a shift pattern of Monday - Friday 8am – 8pm). This role is based onsite.

Quick apply

Refine Your Search

customer helpline jobs in thrapston, nth

Customer Helpline Advisor

Administrator

Flow Room Lead

Shift Manager

Healthcare Service Driver

Nights Team Leader

Flow Room Controller

Workshop Manager

Warehouse Operative

Washrooms Service Driver

Roadside Technician - East Midlands

Waiter/Waitress

Regional Painter

Bar and Waiting Staff

Bar and Waiting Team

Store Manager

Supervisor

Lawn Operative

Deputy Manager

Supervisor

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