Job Introduction
This role has a starting salary of £14.86 per hour, plus an additional £2.30 annual leave allowance.
We are excited to be hiring Student Support Workers to join our fantastic FHE 16+ Team. This role is offered as a bank contract meaning working hours are flexible and worked as required during term time. We also cover work related expenses including mileage and car parking for this role.
Our Offer to You
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Annual leave allowance
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An extensive Employee Assistance Programme (EAP) to support health and wellbeing
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Carers leave and volunteering days dependant on agreed working hours
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A generous local government salary related pension
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Wellbeing and lifestyle discounts including gym, travel, and shopping
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Learning and development hub where you can access a wealth of resources
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A chance to make a real difference to the lives of our residents
About the Team
The Physical & Sensory Support (PSS) FHE 16+ Team consists of a team of qualified Student Support Workers who are communication support workers, notetakers and/or multi-sensory impairment intervenors, as well as British Sign Language (BSL) interpreters, higher education (HE) specialist support professionals (SSPs) and qualified teachers for sensory impairment (deaf and vision impairment).
About the Role
We are looking for a range of Student Support Workers to support deaf, vision impaired (VI) and multi-sensory impaired (MSI) students in class at colleges and universities across Surrey with their communication needs including notetaking. You will be part of our Physical and Sensory Support Service (PSS) which is a targeted specialist education service within Surrey County Council for vulnerable young people.
This is a peripatetic role, providing specialist in-class support to deaf and/or vision-impaired students in colleges and universities in and around Surrey.
In the role you will be required to work in partnership with other professionals as part of Physical & Sensory Support (PSS) with vulnerable young people in educational settings, providing curriculum access to post-16 students on Further and/or Higher Education courses.
You will be providing support to deaf and/or vision impaired students according to your skills and qualifications, to facilitate inclusion and academic access. This will principally include electronic notetaking for students who are deaf or visually impaired. It may also include BSL/SSE support for further education (FE) students if you have BSL level 3 minimum, or MSI intervenor support to multi-sensory impaired students, if you have had MSI intervenor training. In-house notetaker training leading to a professional Level 3 notetaker qualification can be provided to successful candidates and we also provide full training in MSI intervenor work.
You will be required to communicate and liaise with FHE 16+ colleagues, students, college and university staff to facilitate quality assurance with regard to support and student achievement.
Shortlisting Criteria
In order to be considered for shortlisting, your application will clearly evidence the following skills and align with our behaviours:
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Experience of working with deaf students and/or VI or MSI students preferred.
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An ability to support students as a notetaker, taking electronic notes (laptop provided)
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Flexibility to support students across Surrey from 9am – 5pm as required.
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Experience of electronic or manual notetaking.
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BSL level 3 (for those supporting Deaf students with BSL).
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MSI intervenor training (for those supporting MSI students).
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A willingness and ability to travel around the county to meet the demands of the role.
Before submitting your application, we recommend you read the job description & Our Life at Surrey handbook to get an insight into working at Surrey.
Contact us
Please contact us for any questions relating to the role. This could be to discuss flexible working requests, transferable skills or any barriers to employment.
For an informal discussion, please contact James Fitzgerald by email at [email protected].
The job advert closes at 23:59 on 02/08/2026 with interviews to follow.
We look forward to receiving your application, please click on the apply online button below to submit.
Local Government Reorganisation (LGR)
Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities.
Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Please see more information here: Information for applicants on Local Government Reorganisation - Surrey County Council
Our Commitment
We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview.
Your skills and experience truly matter to us. From application to your first day, we’re committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.
