Collections manager Work, Jobs in Tockwith, Nyk (with Salaries)

Collections Manager
1ST LOCATE (UK) LIMITED —Temple Newsam
- £30,000 - £40,000 a year
- Full-time
- Leadership
- Communication skills
Quick apply
Team Leader- Credit Control- Bond International
Bond International —Pocklington
- £32,000 - £36,000 a year
- Full-time
- Microsoft Excel
- Management
- Customer service
Quick apply
10d
Credit Control Manager
Taskmaster Resources LTD —Leeds
- £40,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Sales
- Microsoft Office
- Free parking
- Health & wellbeing programme
Quick apply
7d
Specialty - Credit Control Team Leader
Sedgwick —Leeds
- Full-time
- Hybrid work
- Travel
- Leadership
- Employee assistance programme
- Employee discount
6d
Regional Credit Manager
Univar Europe Ltd. —Bradford
- Full-time
- Team management
- Organisational skills
- IT
Credit Control Manager - Temporary
KVH Industries, Inc. —Leeds
- Temporary
- Management
- Analysis skills
- Communication skills
10d
Credit & Risk Manager
Horizon Platforms —Normanton
13d

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Collections Manager

1ST LOCATE (UK) LIMITED -
Temple Newsam

Quick apply

Job details

Full-time
£30,000 - £40,000 a year

Qualifications

Business processes
Performance management
Profit & loss
Leadership
Communication skills

Full job description

Role: Collections Manager

Salary: £30,000.00-£35,000.00

Location: Leeds

Hours: 35 Per Week

We are looking for a Collections Manager to join our innovative Operations Team in Leeds

Job Description

As our Collections Manager you will be responsible for the following:

Line management responsibility for Team Leaders
Ensure SLA metrics are consistently achieved and appropriate actions taken to address any shortfall.
Undertake formal quarterly performance reviews and 1:1 meetings with direct reports against Scorecard and individual KPI’s.
Apply a process of continuous review and proactive management of absenteeism and attrition across all Teams taking appropriate action where necessary.
Management of any campaign or new business implementation, including process review and strategic approach.
Lead on customer communication literature content, with compliance sign off before released.
To ensure actions from Employee Satisfaction survey are implemented and continuously reviewed.
Overall accountability for training, development and mentoring of direct reports to provide opportunities for skills expansion and career development.
Facilitate a culture of open and honest 2-way communication ensuring key messages are cascaded.
Manage client relationships at an operational level in terms of KPI performance reviews, benchmarking positions, SLA’s and processes.
Co-ordination of responses to any client change control requests.
Ensure liquidation reviews are completed quarterly for each segment to assess benchmarking and profitability, and improvement plans agreed where required.
Preparing, analysing and presenting data to the client as part of monthly performance reviews.
Action commercial decisions affecting P&L.
Ensure resource is matched to requirements for optimised efficiencies and that all activities are productive for overall performance targets.
Ensure integrity and accuracy of performance reporting and analysis on both site and client level.
Ensure targeted revenue is achieved, and Operational costs are kept within budget.
Ensure team members are supported and given the appropriate skills, ensuring absenteeism and attrition are managed to always optimise resource levels.
Fully comply with the company's Information and Security Policy and Procedures
Be an ambassador for First Locate and actively practice our company values

What we need from you?

As a key member of our Operations Team, you will be able demonstrate the following skills:

Proven leadership and people-management capability, including coaching Team Leaders, conducting performance reviews, and managing absenteeism and attrition.
Strong operational performance management skills, with the ability to meet SLA targets, analyse KPIs, and drive continuous improvement.
Excellent client-relationship management, able to present performance data, handle change requests, and maintain professional operational partnerships.
Commercial and analytical acumen, including understanding P&L impacts, resource planning, profitability reviews, and data-driven decision-making.
Clear and confident communication skills, ensuring effective internal communication, accurate customer-facing content, and consistent message cascading.
Experience in process improvement and implementation, including launching new campaigns, reviewing procedures, and ensuring compliance and quality standards.

Please find the full job description and a list of the great benefits for working for us below.

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collections manager jobs in tockwith, nyk

Collections Manager

Team Leader- Credit Control- Bond International

Credit Control Manager

Specialty - Credit Control Team Leader

Regional Credit Manager

Credit Control Manager - Temporary

Credit & Risk Manager

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