POSITION SUMMARY
WE HAVE 2 POSITIONS AVAILABLE
20 HOURS FIXED TERM CONTRACT 1 YEAR MATERNITY COVER
30 HOURS PERMANENT CONTRACT OVER 5 DAYS
The Courtyard by Marriott hotel Sandy Park, Exeter is a Hotel which opened in 2022 and is uniquely positioned next to the Exeter Chiefs Rugby Stadium with 250 bedrooms. Whether you are a rugby fan or not – this is destination for talent spotting
The View; A completely unique roof top restaurant & bar venue offering locally sourced fresh produce in Exeter. Distinctly visible from far distances and is synonymous with the service experience provided, it features elegant and spacious seating in a contemporary design.
Kitchen & Bistro; Located on our 3rd floor, this more relaxed dining option caterers for the business guests all day and offers simple dishes using the best local ingredients Devon has offer.
As well as our 2 culinary offerings, we cater for meetings and events whilst hosting elite sports teams, along with bespoke celebrations.
At Courtyard by Marriott, we are committed to creating an inviting and comfortable experience for every guest. These positions will be working on our 3rd floor within our kitchen & bistro outlet and conference and Events space. No shift will be the same from serving great coffee one day, looking after a football or rugby team before a match to be involved with serving a banquet.
At Courtyard Exeter Sandy Park, we put people first. We are committed to supporting our associates and creating an environment where everyone feels valued. In return for your dedication, you will be part of a welcoming team focused on delivering exceptional service and memorable guest experiences. All our shifts are either earlie or lates do no split shifts.
YOUR EFFORTS, OUR APPRECIATION
£12.89 per hour
- Meals - Complimentary Meals in our canteen.
- Service Charge – Monthly share of the Tronc!
- Life Insurance – Protection for loved ones
- Learning and Growing - Access to the best digital and classroom based training resources and cross exposure opportunities
- Apprenticeships - Opportunities to undertake an apprenticeship to support your development in your role.
- Holiday - 20 days of holiday + public holidays (Increase over time)
- Uniform Provided - Dry cleaning included.
- Company Pension Scheme – Save for your future.
- Take Care - Access to our Take Care Emotional Wellbeing Resources & Associate Assistance Service
- Celebrate - Awards and Recognition Celebrations
- Benefit Hub - Access to further discounts for shopping, cinema tickets, technology and more!
- Long Service Recognition - Dedicated appreciation events for when you reach career milestones within the company.
- Global Marriott Hotel Discounts – Accessible to you and your loved ones, travel the world with Marriott International.
- Food & Beverage Discounts - 20% Discount in all F&B outlets within Marriott Properties
Key Responsibilities Guest Experience
- Provide a warm, genuine welcome to all guests, creating a positive first impression of the day
- Deliver attentive, personalised service, anticipating guest needs and responding promptly
- Assist guests with breakfast options, dietary requirements, and general enquiries
- Maintain a visible and approachable presence throughout service
Cleanliness & Food Safety
- Maintain a clean, safe, and organised breakfast area at all times
- Clear, clean, and reset tables efficiently during service
- Follow all food hygiene and health & safety procedures in line with company and legal standards
- Ensure all equipment and service areas are cleaned and reset after service
Operational Support
- Assist with food preparation tasks (e.g. cold buffet items, basic breakfast setup)
- Monitor stock levels and communicate requirements to the supervisor
- Complete opening and closing duties, including buffet breakdown
- Support wider F&B operations as required
What We’re Looking For
- Previous experience in hospitality or food service is desirable
- A passion for delivering excellent guest service
- Strong communication and teamwork skills
- Ability to work in a fast-paced environment with attention to detail
- Knowledge of food hygiene practices is preferred
Personal Attributes
- Friendly, positive, and professional approach
- Reliable and punctual, particularly for early morning shifts
- Flexible and adaptable, with a “can-do” attitude
- Committed to maintaining high standards of service and presentation
Join Marriott Bonvoy
Members receive complimentary Wi-Fi plus other exclusive benefits
EARN FREE NIGHTS FREE WI-FI MEMBER RATES EXCLUSIVE OFFERS
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
At Courtyard, we’re passionate about better serving the needs of travelers everywhere. It’s what inspired us to create the first hotel designed specifically for business travelers, and it’s why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We’re looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve – all while having fun.
In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
