Technical support engineer digital customer success Work, Jobs in Tower Hamlets, Gtl (with Salaries)

Technical Support Engineer - Digital Customer Success
Grundfos —Tadworth
- Engineering
- Electrical Engineering
- Communication skills
- Annual leave
- Flexible schedule
14d
Escalation Engineer
TeamViewer Germany GmbH —London
- Remote
- Azure
Quick apply
SOC Analysts (DV Security Clearance)
CGI —London
- Full-time
- Data analysis skills
- Analysis skills
- Communication skills
Quick apply
Customer Success Manager
SCOR —London
- Spanish
- Bachelor's degree
- SharePoint
GSI Solutions Engineer
TeamViewer Germany GmbH —London
- Remote
- Communication skills
- Employee discount
Quick apply
Technical Account Manager
TeamViewer Germany GmbH —London
- Hybrid work
- Computer Science
- Engineering
- Bachelor's degree
- Employee discount
Quick apply
Functional Tester- Mobile
Persistent —London
- Full-time
- Agile
- Flexible schedule
6d
Data Engineer
BAE Systems —London
- Part-time
- Hybrid work
- Databases
System Support Engineer
Hitachi —London
- Full-time
- Presentation skills
- In-person
Data Engineer
Independent Media —London
- Hybrid work
- Computer Science
- Organisational skills
- Communication skills
1d
Specialist Solution Engineer
Salesforce —London
- Full-time
- Computer Science
- Engineering
- Bachelor's degree
Data Engineer
Atolls —London
- Annual leave
Customer Data Scientist - Experimentation
Amplitude —London
- Travel
- Up to 25% travel
Quick apply
Application Support Engineer
Shawbrook —London
- Full-time
- Analysis skills
- Presentation skills
- Bachelor's degree
- Employee assistance programme
- Employee discount
7d
Digital Power Project Engineer
Schneider Electric —South East London
- Full-time
- Hybrid work
- Leadership
- Annual leave
- Life insurance
Technical Programs Manager - Scaled Customer Success (Remote Europe)
n8n —London
- £20,000 - £50,000 a year
- Full-time
- Remote
- Computer Science
- AI
- Communication skills
- Life insurance
23h
System Support Engineer
Hitachi Rail —London
- Full-time
- Presentation skills
- In-person
Digital Product Owner
Barclays —London
Digital & Print Production Engineer
Financial Times —London
- Full-time
- Hybrid work
- Continuous improvement
- Communication skills
- Annual leave
13d
Principal Solution Engineer, Aero & Defence
Salesforce —London
- Full-time
- Salesforce
- Master's degree
- Travel

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technical support engineer digital customer success jobs near tower hamlets, gtl

Technical Support Engineer - Digital Customer Success

Grundfos -
Tadworth

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Job details

14 days ago

Benefits

Additional leave
Annual leave
Paid volunteer time
Flexible schedule

Qualifications

Technical troubleshooting
Internet of things
Engineering
Equipment installation and commissioning
Technical writing
Customer support
Multidisciplinary collaboration
Electrical Engineering
Communication skills
Help desk

Full job description

Are you passionate about solving complex technical challenges with telemetry and sensor systems that help the world move water more sustainably? Then join us in our mission to pioneer smarter solutions for moving and transforming water, reducing energy consumption, and enhancing quality of life for people.

As our new Technical Support Engineer, you will be providing expert technical support for telemetry tools and sensor equipment, diagnosing issues, and ensuring our customers and internal teams receive timely, effective solutions that keep critical water infrastructure running smoothly. You'll be part of a diverse, supportive and inclusive culture, that celebrates our differences and puts people first by fostering growth, well-being, and a sense of belonging.

What will you be doing?

As a key part of the Technical Support team, you'll create impact by Delivering reliable technical expertise that ensures our telemetry and sensor solutions perform at their best, directly supporting Grundfos's mission to advance sustainable water management.

Your main responsibilities include:

Diagnosing and resolving technical issues related to telemetry tools, sensor equipment, and associated software platforms
Providing remote and on-site support to customers and field engineers, ensuring minimal downtime of critical systems
Collaborating with product development and engineering teams to escalate complex issues and feed back field insights
Creating and maintaining technical documentation, troubleshooting guides, and knowledge base articles
Supporting the installation, commissioning, and configuration of telemetry and sensor solutions
Identifying recurring issues and recommend improvements to enhance product reliability and customer experience

What makes you a great fit?

Above all, you are a hands-on technical problem solver with strong knowledge of telemetry systems, sensor technologies, and a genuine drive to deliver outstanding support experiences. We would also imagine that you have:

3+ years of experience in a technical support or field engineering role involving telemetry, sensors, or instrumentation
Solid understanding of communication protocols (e.g., MQTT, Modbus, Cellular IoT) and sensor technologies
Strong troubleshooting and diagnostic skills across hardware and software systems
Excellent communication skills with the ability to explain technical concepts to diverse audiences

It is a plus if you also have:

Experience with water or pump industry applications and SCADA systems
Familiarity with IoT platforms and cloud-based monitoring solutions
HNC/HND or degree in electronics, electrical engineering, or a related discipline

Why you will love working here

We care! Day to day, you can look forward to:

A working environment built around your needs, with flexible hours, home working opportunities and parental support.
Annual bonuses, health insurance and a strong focus on well-being activities.
Three days' additional paid leave for volunteering in your community.
Access to on-demand training and learning sessions and carefully structured programmes to pursue personal and professional development opportunities.

We are inclusive! Celebrating and valuing our differences helps us see possibilities where others can't. We therefore welcome and encourage applications from all abilities, experiences, and backgrounds.
Are you ready to unlock possibilities at Grundfos? Apply today!
To get to know us better, follow us on LinkedIn or visit grundfos.com

Apply Now

Refine Your Search

technical support engineer digital customer success jobs in tower hamlets, gtl

Technical Support Engineer - Digital Customer Success

Escalation Engineer

SOC Analysts (DV Security Clearance)

Customer Success Manager

GSI Solutions Engineer

Technical Account Manager

Functional Tester- Mobile

Data Engineer

System Support Engineer

Data Engineer

Specialist Solution Engineer

Data Engineer

Customer Data Scientist - Experimentation

Application Support Engineer

Digital Power Project Engineer

Technical Programs Manager - Scaled Customer Success (Remote Europe)

System Support Engineer

Digital Product Owner

Digital & Print Production Engineer

Principal Solution Engineer, Aero & Defence

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