Client support team assistant post completion Work, Jobs in Trellech, Mon (with Salaries)

Client Support Team Assistant - Post Completion
Convey Law —Newport
- £24,500 a year
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Client Support Team Assistant - Post Completion

Convey Law -
Newport

Quick apply

Job details

Permanent
£24,500 a year

Benefits

Annual leave
Discounted gym membership
Enhanced maternity leave
Enhanced paternity leave
Sick pay

Qualifications

Administrative support experience
Microsoft Office Suite
Administrative experience
Land Registry submission
Customer support
Conveyancing liaison

Full job description

Description

We are looking for a Client Support Assistant to join the team!

This is a pivotal role in the company, working in the Post Completion section of our Client Support Team, where you will provide exceptional service to our clients and provide assistance to our team of conveyancers.

This largely administrative role is a vital part of our post completion conveyancing process with key responsibilities to include the completion of registrations, dealing with all Land Registry processes and requisitions. This will require liaison with clients, lenders, solicitors, and colleagues in regard to all Post Completion matters ensuring that all incoming correspondence into the department either by post, email or telephone is efficiently processed in line with agreed standards and KPIs.

You will be provided with training for the role in addition to further training for processes assigned to the wider Background Team to enable you to move between different areas of the department to fulfil business needs.

The Individual

The ideal candidate will have demonstrable values and ethics that mirror our own culture values and to be successful in the recruitment process you will need to evidence the following in your CV:

A minimum of two years administrative experience, ideally gained within the conveyancing or post completion environment.
Demonstrable experience in providing exceptional client service, ideally over the telephone.
Strong administrative skills, with the ability to multi-task whilst maintaining attention to detail.
How you have successfully worked as part of a team.
Your ability to use standard software including Microsoft Office and Google with the willingness to learn how to successfully use Customer Management Systems
Experience of working in a target focused environment demonstrating your ability to achieve personal and department performance-related targets.

Company Benefits

Our commitment to our staff to provide a supportive, empowering and rewarding workplace is key to our core mission at Convey Law.

We offer a vast array of benefits for our staff and continue to enhance our benefits package to be the most comprehensive, supportive and engaging benefits package for our team, key features include:

Monthly and annually performance bonus
25-30 day annual leave (depending on length of service) + Bank Holidays
Additional day annual leave to celebrate your birthday
Additional day following 100% attendance in previous year
Option to purchase up to 5 days leave
Enhanced maternity and paternity leave
Company Sick Pay
Discounted Gym Membership
Subsidised Conveyancing
Employee Assistance Scheme which includes counselling sessions
Well being programmes

About Convey Law

We're an innovative, specialist and award-winning conveyancing practice on a mission to transform the home-moving experience. Our dream is to deliver a revolutionary conveyancing journey for every client while supporting each other to grow, succeed and enjoy the journey along the way.

Our success is powered by exceptional people who strive to be the best version of themselves and live our core values every day: Service, Kaizen, Belonging, Tribe, Giving and Fun.

For more than two decades, we've been recognised as one of the UK's leading conveyancing firms, winning national awards for Service, Innovation, Wellbeing and Training. We've also been proudly recognised as an Outstanding Company by Best Companies, ranking 4th Best Company in Wales, 4th in the UK Law Industry, 16th in the UK's Top 100 Companies to Work For

While we're passionate about high performance, we believe great workplaces should be enjoyable too. From collaborative training days and team-building events to charity fundraising and celebrating success together, we've built a culture where people genuinely enjoy coming to work.

Pay: £24,500.00 per year

Quick apply

Refine Your Search

client support team assistant post completion jobs in trellech, mon

Client Support Team Assistant - Post Completion

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Conveyancing Paralegal

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Support Worker / Care Worker - Young Adults Frampton Cotterell BS36

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