About Nine Dots Development
Nine Dots Development is building structured digital and AI apprenticeship pathways for UK SMEs.
We design practical programmes that help organisations:
- Improve internal digital systems
- Use Microsoft 365 effectively
- Build data capability
- Adopt AI and automation confidently
We are launching Level 3 → Level 4 digital pathways and are looking for a technically strong Digital Skills Coach to help deliver and develop it.
This is a pivotal growth role within our expanding digital division.
The Role
You will deliver and support Level 3 and Level 4 digital apprenticeships, including:
- Digital Support Technician (Level 3)
- Data Technician (Level 3)
- Data Analyst (Level 4)
- AI & Automation pathways (Level 4)
Your primary focus is coaching and delivery of technical digital skills in real workplace environments.
You will also contribute to resource development and curriculum enhancement as part of the wider team.
What You’ll Be Doing
1. Technical Coaching & Delivery (Core Focus)
- Deliver virtual and in-person workshops
- Teach Microsoft 365 systems, internal IT troubleshooting and digital productivity
- Support data handling, dashboards and reporting fundamentals
- Introduce practical AI and automation use cases
- Coach apprentices through workplace application
- Prepare learners for EPA readiness
2. Learner & Employer Support
- Conduct progress reviews
- Support portfolio evidence building
- Maintain strong employer relationships
- Help learners apply skills to real internal business systems
3. Resource & Curriculum Contribution
- Develop workshop slides and learning materials
- Create practical activities aligned to apprenticeship standards
- Contribute ideas to improve curriculum delivery
- Work within structured Scheme of Work templates provided
You will not be solely responsible for programme architecture — this is supported by our Curriculum Lead.
What We’re Looking For
Essential
- Strong technical digital capability (M365, internal systems, troubleshooting)
- Experience delivering Digital Support Technician or Data standards
- Understanding of apprenticeship delivery or structured learning
- Experience creating your own workshop materials
- Ability to explain technical concepts clearly
- Exposure to AI tools or automation platforms
- Understanding of KSB mapping and EPA preparation
- Curriculum development experience (as a competency, not sole function)
Who This Role Is NOT For
This is not a digital marketing role.
We are not looking for:
- Social media specialists
- Content marketers
- SEO professionals
- Influencer strategists
This role focuses on internal business digital systems and technical capability.
PLEASE DO NOT APPLY IF YOU DO NOT HAVE TECHNICAL DIGITAL EXPERIENCE
How We Support You
- Clear programme structure and curriculum templates
- Dedicated Curriculum Lead overseeing compliance and mapping
- Manageable caseload
- Modern digital tools
- Weekly outcome-based review meetings
What Success Looks Like (First 6 Months)
- Confident delivery of Level 3 workshops
- Apprentices progressing with strong portfolio evidence
- Technical resources developed and improving delivery quality
- Positive employer feedback
- Contribution to strengthening our digital pathway
Our Culture
We’re a calm, hardworking and supportive team who care about doing good work for our learners and clients. We value professionalism, enthusiasm and kindness internally and externally.
People at Nine Dots take ownership, move things forward and help each other out. We try and keep meetings short, learn from mistakes and focus on meaningful progress towards our vision ‘To see the UK become the best place to work in the world’.
Perks and Benefits
Holidays
- Up to 34 days annual leave including bank holidays
- With additional office closure days over Christmas
Work Style
- Hybrid role: home-based with visits to Derby HQ and employer sites
- Flexible working pattern aligned to business needs
- Paid lunch breaks
- One extended lunch break per week (60 mins instead of 30 mins)
Travel
- Typically 1–2 days per week visiting employers or learners
- Mileage, public transport and hotel stays fully reimbursed
Financial
- Company pension scheme
- Full expenses covered for travel and overnight stays
Wellbeing
- Employee Assistance Programme (EAP)
- 5 Days paid sick per year
- 1 Mental Health day per year
- Companywide social functions twice a year
Development
- Dedicated CPD investment
- Technical, leadership and coaching development opportunities
Safeguarding
Nine Dots Development is fully committed to the safety and welfare of its staff, learners, and stakeholders whether children, adults, or vulnerable people. Therefore, Nine Dots Development is committed to providing a safe environment in all senses, free from harm or abuse of any kind and Nine Dots Development staff are expected to share this commitment fully, in that all learners have the right to protection against abuse or harm.
Job Types: Full-time, Permanent
Pay: £40,000.00-£55,000.00 per year
Benefits:
- Casual dress
- Company events
- Health & wellbeing programme
- Sick pay
- Work from home
Application question(s):
- Essential requirement - you must have a minimum of 1 year experience delivering Digital Apprenticeship Programmes to be eligible to apply.
- What relevant IT / Digital qualifications do you hold?
Work Location: Hybrid remote in Derby DE1 1UP
