Work from home Work, Jobs in Wales (with Salaries)

Customer Service Agent
Equiniti —Cardiff
- Full-time
- Remote
- Customer service
- Financial services
- Annual leave
- Work from home
Voice Actor - Freelance AI Trainer Project
Meridial —Cardiff
- £6 - £65 an hour
- Remote
- AI
- Communication skills
- Annual leave
Welsh Language Specialist - Freelance AI Trainer Project
Meridial —Wales
- £8 - £65 an hour
- Remote
- AI
- Communication skills
- Teaching
- Annual leave
Customer Experience Specialist
ANNA —Cardiff
- £25,000 a year
- Monday to Friday
- Remote
- Customer service
- Communication skills
- Time management
- Annual leave
- Employee discount
7d
Enquiry Management Officer
Bangor University —Bangor
- £31,236 - £37,694 a year
- Full-time
- Remote
- Bilingual
- CRM software
- Customer service
PLOS Medicine Associate Editor- 12 Month FTC
Public Library of Science —Wales
- £35,000 - £47,000 a year
- Remote
- Doctoral degree
- Communication skills
9d
Cynorthwy-ydd Gweinyddol / Administrative Assistant
Merthyr Tydfil County Borough Council —Merthyr Tydfil
- £26,403 - £28,598 a year
- Full-time
- Remote
5d
Welsh Voice Actor - Freelance AI Trainer Project
Meridial —Cardiff
- £6 - £65 an hour
- Remote
- AI
- Communication skills
- Annual leave
Independent Travel Agent
The Travel Experts —Cardiff
- Part-time
- Remote
Quick apply
Head of Operations & Development
Walsingham Support —Waunarlwydd
- £55,000 a year
- Full-time
- Remote
Quick apply
13d
VacancyTitle: Resident Services Associate
Grainger plc —Cardiff
- Full-time
- Remote
- Annual leave
Finance Officer (2 vacancies)
Bangor University —Bangor
- £27,319 - £30,378 a year
- Full-time
- Remote
- Microsoft Office
- Analysis skills
- University
6d
Commercial Finance Analyst - Remote
Morgan Advanced Materials —Swansea
- Full-time
- Remote
- Management
Technical Support Analyst
Safran —Cwmbran
- Full-time
- Remote
- Analysis skills
- Presentation skills
- Communication skills
Seren Mentor Programme 2026
Equal Education Partners —Wales
- £15 an hour
- Remote
- University
- Bachelor's degree
- Mentoring
Quick apply
13d
Business Development Associate (Entry Level / Sales Support)
PCI Pharma Services —Bridgend
- Full-time
- Remote
- Microsoft Word
- Microsoft Office
- Time management
8d
Graduate Business Operations Associate
Bezos.ai —Cardiff
- £30,000 - £40,000 a year
- Full-time
- Remote
- SQL
- Bachelor's degree
- AI
Quick apply
10d
Repair Order Coordinator
Willis Lease Finance Corporation —Bridgend
- Full-time
- Remote
- Microsoft Office
- Project management
- Travel
Quick apply
7d
Territory Manager - South Wales
Mr Fothergill’s Seeds Ltd —Wales
- £35,000 - £40,000 a year
- Full-time
- Remote
- Sales
- Travel
- Communication skills
Quick apply
1d
VacancyTitle: Assistant Resident Services Manager
Grainger plc —Cardiff
- Full-time
- Remote
- Annual leave

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work from home jobs near wales

Customer Service Agent

Equiniti -
Cardiff

Apply Now

Job details

Full-time

Benefits

Annual leave
Company pension
Work from home
Employee discount
Paid volunteer time
Referral programme

Qualifications

Customer service
Financial services

Full job description

Management Level

Lenvi is one of the UK’s leading providers of loan management platforms for the financial services sector. Our technology and expertise help lenders solve complex challenges, from attracting and retaining customers to managing risk and improving efficiency. We are redefining the future of lending through innovative technology, deep industry expertise, and customer centric solutions.

About the Role

Based right in the heart of Cardiff, you’ll be part of a friendly, customer-focused team helping people through key moments in their property ownership journey. Think of yourself as their go-to expert, someone who listens, solves problems, and makes things simple.

From answering questions about loans to guiding customers through important updates, you’ll be at the centre of it all.

What your working week looks like

We believe in balance! Here’s how your week will look:

Office days: Tuesday, Wednesday, Thursday
Work from home: Monday & Friday

Shift patterns:

Monday–Friday: 8am–8pm (rotational shifts)
Saturday: 9am–1pm
Sundays & Bank Holidays: closed

What You’ll Be Doing

No two days are the same—here’s a glimpse of your role:

Chat with customers via phone and email, answering queries about loans, payments, and account updates
Help with settlement quotes, correspondence, and personal detail amendments
Deliver fair, clear, and compliant solutions every time
Spot ways to improve processes and share your ideas
Stay on top of quality standards and performance goals
Work within guidelines while always putting the customer first

What We’re Looking For

We’re after someone who brings energy, empathy, and a can-do attitude:

Experience in customer service (financial services is a bonus!)
Confident communicator—whether on the phone or in writing
Quick learner who can grasp detailed information fast
Natural problem-solver with a customer-first mindset
Able to juggle priorities in a busy environment
Positive, proactive, and self-motivated

Why You’ll Love It Here

A supportive team that celebrates wins together
A role where you can make a real difference to customers’ lives
Opportunity to grow, learn, and develop your career
Flexibility to balance office collaboration with home comfort

When you join Lenvi, you’ll benefit from:

29 days’ annual leave plus bank holidays, with the option to buy more.
Up to 10% pension matching to help you save for the future.
A flexible benefits allowance you can use on extras such as tech, travel insurance, private medical cover, additional life assurance, holiday purchase, and employee discounts and cashback.
Access to a health and wellbeing platform with counselling, legal advice and wellbeing support.
Two paid volunteering days each year.
Learning and development opportunities to support your growth.
A Value Bonus scheme recognising colleagues who go above and beyond.
Discretionary bonus opportunities.
An employee referral scheme.

Ready to take the next step?
If you love helping people and thrive in a fast-paced environment, we’d love to hear from you. Apply now and start your journey with us!

We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Please note any offer of employment is subject to satisfactory pre-employment screening checks. These consist of 5 year activity & GAP verification, DBS or Access NI, Credit, Sanctions & CIFAS checks.

Apply Now

Refine Your Search

work from home jobs in wales

Customer Service Agent

Voice Actor - Freelance AI Trainer Project

Welsh Language Specialist - Freelance AI Trainer Project

Customer Experience Specialist

Enquiry Management Officer

PLOS Medicine Associate Editor- 12 Month FTC

Cynorthwy-ydd Gweinyddol / Administrative Assistant

Welsh Voice Actor - Freelance AI Trainer Project

Independent Travel Agent

Head of Operations & Development

VacancyTitle: Resident Services Associate

Finance Officer (2 vacancies)

Commercial Finance Analyst - Remote

Technical Support Analyst

Seren Mentor Programme 2026

Business Development Associate (Entry Level / Sales Support)

Graduate Business Operations Associate

Repair Order Coordinator

Territory Manager - South Wales

VacancyTitle: Assistant Resident Services Manager

I want to receive the latest job alerts for work from home in wales

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