GP Practice Medical Secretary
PENKRIDGE MEDICAL PRACTICE
JOB DESCRIPTION
28 hours per week over 4 days
Accountable to: Business Partner
Role Definition The Medical Secretary is responsible for dealing with all clinical and non-clinical mail, both outgoing and incoming.
The work is of a highly confidential nature and no information, either medical or personal, should be disclosed outside of practice personnel.
Key Result Areas
1. Secretarial Duties Typing of all medical correspondence from the GPs to Hospital consultants, outside agencies and other bodies.
- Typing of all clinical and non-clinical administration from the Business Partner, Practice
- Nurses, attached staff etc.
- Preparation and typing of private reports.
- Taking minutes at practice and staff meetings attended.
- Organising and booking clinics.
2. Telephone Duties Making appointments for patients to see a GP at the surgery as requested.
- Making appointments for patients to see Consultants etc., privately or via NHS.
- Telephone contact with outside agencies.
3. General Duties Dealing with problems (Obtaining and imparting information in an efficient manner).
- Processing of incoming and outgoing mail.
- Entering and up-dating patient information onto the computer system in line with secretarial duties.
- Photocopying of documents, reports and medical records.
- Processing Insurance Company requests, DSS forms etc.
- To be responsible for the copying and despatching of medical records when required and raising any necessary invoices.
- Liaison with other Doctors, Primary Care Trusts, Hospital Staff and Consultants.
- As part of the team being responsible for stationery stock control and ordering.
- As part of the team being responsible for monitoring photocopier usage and maintenance.
- Provide full-time cover during sickness and holiday absence within the secretarial team.
- Take part in annual flu/covid vaccination clinics.
4. Personal Development To have responsibility for the health and safety and welfare of others in the working environment, to follow safe working practices and to comply at all times with the Practice’s
Heath and Safety policy.
- Maintain good working relationships with other members of the practice/primary care team and staff from other agencies.
- To identify training needs of self and participate in relevant education/training programmes.
- To attend staff meetings as required.
- To undertake such duties as may be required from time to time, as are consistent with the responsibilities of the grade and the individual’s level.
Note: This job description is subject to reinterpretation/adjustment after consultation with the jobholder.
Person Specification – Medical Secretary
Essential Desirable Assessment
Personal Qualities Open, friendly disposition. Response to questions.
Good verbal communication and listening skills.
Tidy appearance.
Sense of humour
Qualifications & Experience
Typing qualification
Medical terminology
GCSE English Language or equivalent; certificate
Working knowledge of Microsoft 365 Working experience of
Experience of working in GP practice E-Referral system
Current/previous use of Emis
Web/Docman
Skills & Knowledge Initiative and common sense.
Ability to organise and prioritise work.
Motivation Enthusiasm for the job.
A positive wish to work as part of a team.
An interest in the work of a primary health care team.
Other Requirements A flexible disposition, which will Knowledge of local Hypothetical situation to withstand pressurized situations. community e.g. any special assess ability to cope
An ability to deal with competing factors such as ethnic under stress. demands and remain calm and groups. courteous when under pressure. Within commuting distance.
Flexibility to cover for annual leave and Non-smoker. sickness absence Current driving licence.
Job Types: Part-time, Permanent
Pay: £12.97 per hour
Education:
- GCSE or equivalent (required)
Experience:
- GP clinical system: 2 years (required)
Work Location: In person
