Community housing assistant Work, Jobs in Wappenham, Nth (with Salaries)

Community Housing Assistant
HomeGroup —Northampton
- £26,300 a year
- Full-time
- Hybrid work
- In-person
- Employee discount
5d

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Community Housing Assistant

HomeGroup -
Northampton

Apply Now

Job details

Permanent | Full-time
£26,300 a year
5 days ago

Benefits

Employee discount

Qualifications

Stakeholder collaboration
Customer support
Customer interaction

Full job description

About the role

Salary £26,300 per annum and great benefits including Health Cash Plan

Home, a place where you belong
This is a great job opportunity to join Home Groups awesome housing team in Northamptonshire providing face to face customer support to our communities. If you like variety, meeting and supporting customers, and want to develop a career in housing, then this is the perfect job for you!

What you’ll do

Be visible and proactive on our estates to build strong links with our communities
Support housing managers with their patches to improve neighbourhoods
Handle tasks like managing voids, liaising with local authorities, carrying out estate inspections and meeting contractors on site
Complete and record routine safety checks in buildings and communities
Keep admin up to date, including records, ordering and arranging payments for works

Why join us
This is more than a job, it’s a place where you feel valued. You get great training, support from friendly colleagues and a chance to make a real difference every day. Be part of one of the UK’s Great Places to Work! We can’t offer a CoS for this role.

You have

A positive, can-do attitude, stay organised and take initiative
A real passion for delivering excellent customer service and a genuine desire to help your customers.
Confidence working collaboratively with colleagues in other parts of the business and external partners
Knowledge of housing management and housing law, universal credit is a bonus, not a must
The ability to use technology to navigate our systems and update customer records
An appreciation that this is a role where you’ll spend much of your time lone working in our local estates.

Stronger together
We do our best work when we’re ourselves. That’s why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work!

The practical bits

Covering the Kettering, Northampton and Milton Keynes area, you'll work from home two days per week and spend three days per week supporting customers in the community.

• There may be some flexibility to adapt your working hours, do let us know about this when you meet us at the interview

We mainly work Monday to Friday and work occasional evenings to meet with customers. The great news is that you’ll be able to shape your own diary
You need to be able to drive and have access to your own vehicle insured for business purposes (we pay for the mileage)
You’ll need a Standard DBS check done and we pay for that

What’s in it for you?

34 days leave (this includes bank holidays and a "me day"!), increasing to 39
Health cash plan saving you (and your children) £1140+ each year covering dental, opticians, prescriptions and more
800+ discounts on shops, holidays, days out, tech and more
Instant pay access with Stream
Career path with development and excellent training package.

Finally
For reasonable adjustments email [email protected]. Roles can close early, so don’t delay applying. If you can’t see the Job Description at the top of this page, click APPLY to view it on our pages and find out more about us.

Apply Now

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Community Housing Assistant

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