Night porter Work, Jobs in Wareham, Dor (with Salaries)

Night Porter
Bournemouth Highcliff Marriott Hotel —Bournemouth
- Full-time
- Customer service
- Hotel
- Organisational skills
- Free parking
- Employee assistance programme
Quick apply
6d
Night Porter
Knoll House Hotel —Studland
- £13 an hour
- 8 hour shift
- Hotel
- Front desk
- In-person
- Free parking
- Employee discount
Quick apply
7d
Night Porter
The Club At Meyrick Park —Bournemouth
- £21,965 - £22,814 a year
- Weekend availability
- Hotel
- Front desk
- Free parking
- Employee assistance programme
7d
Night Porter
New Forest Collection —Burley
- £13.68 an hour
- Part-time
- Guest services
- Resort
- Employee discount
Quick apply

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Night Porter

Bournemouth Highcliff Marriott Hotel -
Bournemouth

Quick apply

Job details

Full-time
6 days ago

Benefits

Free parking
Cycle to work scheme
Company pension
Employee assistance programme

Qualifications

Guest check-in and check-out
Guest relations
Hotel and accommodations experience
Customer service
Organisational skills
Phone etiquette
Communication skills

Full job description

Set in a stunning location overlooking the beach and newly refurbished, The Bournemouth Highcliff Marriott is currently recruiting for a dedicated Night Porter to join our team on a full-time basis. This vital role involves providing exceptional customer service during the night, ensuring the safety, security, and comfort of our guests and premises. The ideal candidate will possess excellent communication skills, a professional demeanour, and experience within the hospitality industry.

Perks you deserve:

We’ll support you in and out of the workplace by offering:

Workplace pension scheme
28 days holiday (including bank holidays)
Comprehensive Training and Development program
Complimentary gym access
Cycle to work scheme
Uniform, meals on duty and free car-parking provided
Employee Assistance Program
Complimentary enrolment in BenefitHub, granting unlimited deals from various retailers and more
Marriott discount Card offering discounted hotel stays, room upgrades, gift shop purchases, and F&B across 130 countries

Job summary:

Welcome and assist guests arriving during the night, ensuring a warm and professional first impression
Manage guest check-ins and check-outs efficiently while maintaining high standards of phone etiquette
Respond promptly to guest enquiries, requests, and complaints with courtesy and professionalism
Monitor security systems and conduct regular patrols of the hotel premises to ensure safety and security
Ensure the lobby and public areas are clean, organised, and welcoming throughout the shift
Assist with emergency procedures if required, including fire safety protocols and evacuation procedures

Requirements:

Previous experience in hotel or hospitality environments is preferred but not essential as full training will be provided
Excellent communication skills, with proficiency in English to interact with guests and colleagues
Strong organisational skills to efficiently manage guest requests
Ability to work independently during night hours while maintaining vigilance and professionalism
A friendly, approachable demeanour with a focus on delivering outstanding customer service
Flexibility to work overnight shifts on a rota basis
Knowledge of health and safety regulations relevant to hotel operations is beneficial

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Operating as a Marriott Franchise Hotel we are an equal opportunities employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

INDFOH

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