Housing officer Work, Jobs in Warwick, War (with Salaries)

Resident Liaison Officer
Wates —Leamington Spa
- Customer service
- Maintenance
- Driving
Probation Service Officer - Coventry
HM Prison & Probation Service —Coventry
- £20,001 - £40,000 a year
- Full-time
- Hybrid work
- Presentation skills
- Communication skills
- Annual leave
- Employee discount
11d
Resident Engagement Officer
Extra Care —Coventry
- £37,500 a year
- Full-time
- Annual leave
- Life insurance
Environmental Case Officer
Coventry City Council —Coventry
- £33,699 - £39,862 a year
- Weekend availability
- Customer service
- Travel
- Communication skills
- Annual leave
- Employee assistance programme
7d
Housing Officer
Trident Group —Birmingham
- £31,418.09 - £37,384.00 a year
- Full-time
- Customer service
- Annual leave
- Employee assistance programme
Quick apply
6d
Customer Liaison Officer
Mears Group —Evesham
- Up to £30,000 a year
- Monday to Friday
- Customer service
- Communication skills
- Annual leave
- Employee discount
Customer Insight Officer - Complaints
BDHT / Bromsgrove District Housing Trust —Bromsgrove
- £37,960.52 a year
- Full-time
- Communication skills
- Free parking
- Annual leave
7d
Customer Services Officer (Contact Centre-based)
Midland Heart —Birmingham
- £27,953 a year
- Full-time
- Customer service
- IT
- Annual leave
- Employee discount
Probation Service Officer - Birmingham
HM Prison & Probation Service —Birmingham
- £20,001 - £40,000 a year
- Full-time
- Hybrid work
- Presentation skills
- Communication skills
- Annual leave
- Employee discount
Service Manager
Spring Housing Association —Coventry
- Up to £32,000 a year
- Weekend availability
- Management
- Supervising experience
- Leadership
- Annual leave
- Sick pay
Quick apply
8d
Housing Officer
GreenSquareAccord —Birmingham
- £33,400 - £41,800 a year
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
15h
Sport and Physical Activity Programme Officer
Coventry City Council —Coventry
- £33,699 - £39,862 a year
- Weekend availability
- Travel
- IT
5d
Tenancy Sustainment Worker
Spring Housing Association —Coventry
- £12,425.50 - £13,000.00 a year
- Part-time
- Organisational skills
- Communication skills
- Negotiation
- Free parking
- Sick pay
Quick apply
5d
Customer Communications Officer
Orbit Group —Coventry
- £36,000 - £39,000 a year
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
8d
Tenant Liaison Officer
Liberty —Birmingham
- £29,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
5d
Housing Officer
Civic Recruitment Limited —Rugby
- £22.54 - £24.78 an hour
- Full-time
- Driving
Quick apply
Hybrid Life Skills Coach - Part time (Housing Support Worker)
Pegasus Supported Housing Ltd —Birmingham
- £12,792 - £15,990 a year
- Part-time
- Hybrid work
- Free parking
- Annual leave
Quick apply
6d
Homelessness & Housing Solutions Officer
Civic Recruitment Limited —Redditch
- £30 an hour
- Full-time
- Hybrid work
- Communication skills
- Negotiation
Quick apply
3d
Community Hub Manager - Housing
Orbit Group —Coventry
- £38,378 - £42,642 a year
- Leadership
4d
Housing Support Officer
Safeguard Housing —Birmingham
- From £12.71 an hour
- Full-time
- Microsoft Office
- Travel
- IT
Quick apply
6d

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Resident Liaison Officer

Wates -
Leamington Spa

Apply Now

Job details

Permanent

Benefits

Company pension
Private medical insurance
Car scheme

Qualifications

Driving Licence
Customer service
Maintenance
Driving
Communication skills

Full job description

We're currently looking for an experienced Resident Liaison Officer to support the delivery of Social Housing Decarbonisation Fund (SHDF) works across Warwickshire and surrounding areas.

This is a key role within our planned works team, focused on delivering a positive resident experience across energy efficiency upgrades and refurbishment programmes.

About the Role

As a Resident Liaison Officer, you will act as the main point of contact for residents throughout the delivery of SHDF works. You'll ensure residents are fully informed, supported, and reassured from initial engagement through to completion.

Working closely with site teams, you'll help maintain high levels of customer satisfaction while ensuring works are delivered smoothly and with minimal disruption.

Key Responsibilities

Act as the primary contact for residents throughout planned works programmes
Provide clear communication on works, timelines, and access requirements
Coordinate property access to ensure works can be delivered on programme
Support residents with queries, concerns, and complaints in a professional manner
Build strong relationships to maintain trust and positive engagement
Monitor and maintain high levels of resident satisfaction
Work closely with site teams and project managers to support delivery

About You

This role is ideal for someone who is confident, experienced, and passionate about delivering excellent customer service in a social housing environment.

Essential:

Proven experience as a Resident Liaison Officer within social housing planned works (ideally SHDF or similar programmes)
Full UK driving licence
Strong customer service and communication skills
Ability to manage challenging situations with empathy and professionalism
Highly organised with strong attention to detail

Desirable:

Experience working on decarbonisation / retrofit programmes (SHDF)
Knowledge of planned maintenance or refurbishment projects
Ability to engage with diverse communities and vulnerable residents

What's in it for You

Competitive salary and benefits package
Opportunity to work on high-profile SHDF / retrofit projects
Supportive and collaborative team environment
Chance to make a real difference to residents and communities

Apply Now

If you're an experienced RLO looking to join a growing team delivering impactful housing improvements, we'd love to hear from you.

Given the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks.

Benefits

Bonus

Private healthcare

Pension scheme

Life assurance

Flexible benefits

Generous holiday

Enhanced family leave & policies

Car salary sacrifice scheme

Apply Now

Refine Your Search

housing officer jobs in warwick, war

Resident Liaison Officer

Probation Service Officer - Coventry

Resident Engagement Officer

Environmental Case Officer

Housing Officer

Customer Liaison Officer

Customer Insight Officer - Complaints

Customer Services Officer (Contact Centre-based)

Probation Service Officer - Birmingham

Service Manager

Housing Officer

Sport and Physical Activity Programme Officer

Tenancy Sustainment Worker

Customer Communications Officer

Tenant Liaison Officer

Housing Officer

Hybrid Life Skills Coach - Part time (Housing Support Worker)

Homelessness & Housing Solutions Officer

Community Hub Manager - Housing

Housing Support Officer

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