Line service desk engineer Work, Jobs in Wavendon, Bkm (with Salaries)

2nd Line Engineer
Bechtle UK —Northampton
- £30,000 - £35,000 a year
- Weekend availability
- Hybrid work
- In-person
- Training & development
- Communication skills
- Annual leave
Quick apply
2d
Quality Engineer - DMSG (Full Time)
DM Systems Group Ltd —Letchworth
- Up to £38,000 a year
- Full-time
- Engineering
- Continuous improvement
- Quality control
- Free parking
Quick apply
IT Service Engineer
Sensient Technologies Corporation —Milton Keynes
- English
- Organisational skills
- Communication skills
4d
3rd line service desk engineer
Total IT Technology Solutions Ltd —Bedford
- £38,000 - £42,000 a year
- Full-time
- Customer service
- Mentoring
- Computer networking
- Annual leave
- Referral programme
Quick apply
2d
IT Support Engineer
DLRC —Letchworth
- Hybrid work
- Continuous improvement
- SharePoint
- Leadership
9d
Shift Engineer
Wates —Milton Keynes
- Day shift
- Travel
- Communication skills
3d
IT Technician
GXO Logistics —Northampton
- £29,050 a year
- Warehouse experience
- Communication skills
- Annual leave
- Employee assistance programme
3rd Line Service Desk Engineer
Bechtle UK —West Hunsbury
- £45,000 - £55,000 a year
- Full-time
- Windows
- Mentoring
- Organisational skills
- Health & wellbeing programme
- Annual leave
Quick apply
First Line IT Support Engineer
GT Stewart Limited —St Albans
- £24,000 - £26,000 a year
- Hybrid work
- Customer service
- Travel
- SharePoint
- Annual leave
- Employee assistance programme
Quick apply
Second Line IT Engineer
GT Stewart Limited —St Albans
- £28,000 - £32,000 a year
- Travel
- SharePoint
- Communication skills
Quick apply
External Wall Senior Fire Safety Engineer
Kiwa —Aylesbury
- £60,000 - £69,000 a year
- Full-time
- Engineering
- Travel
- Annual leave
- Employee assistance programme
12d
Field Service Team Leader - East Anglia
Crown Lift Trucks Ltd —Milton Keynes
- Monday to Friday
- Organisational skills
- Communication skills
- Negotiation
- Annual leave
- Employee assistance programme
Quick apply
4d
Dispatcher Supervisor
InPost UK —Hemel Hempstead
- Hybrid work
- Continuous improvement
- Team management
- Leadership
- Annual leave
Quick apply

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Quality Engineer - DMSG (Full Time)
DM Systems Group Ltd —Letchworth
Full driving licence (beneficial for travel to supplier sites for audits). External: suppliers, customers, certification bodies and external auditors.
Up to £38,000 a year
Quick apply

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2nd Line Engineer

Bechtle UK -
Northampton

Quick apply

Job details

Full-time
£30,000 - £35,000 a year
2 days ago

Benefits

Employee mentoring programme
Annual leave
On-site parking

Qualifications

MCSA
Incident management
MCP
MCSE
Project planning
CCNA
Incident documentation
Internal department liaison
Network infrastructure
Equipment installation and commissioning
Technical support incident logging
Network support
Technical writing
Customer support
IT incident logging
Training & development
Citrix
Incident log maintenance
Communication skills
Help desk

Full job description

2nd Line Support Engineer

Bechtle are Europe's leading IT solution as service provider.

As a 2nd line support engineer, you will be responsible for working as part of a larger team of engineers to provide solutions, support and services to our customers.

Job Role Responsibilities

Provide 2nd line technical support for all customers
Ensure customer incidents are resolved as quickly as possible (on and off-site)
Take responsibility and exceed department Service Level Agreements
Work closely with 1st and 2nd line technical support and other field engineers to ensure a high level of communications is maintained
Provide technical guidance to the helpdesk team and field engineers
Create and maintain strong relationships with other business units
Ensure that customer and office solutions equipment/goods are installed to appropriate standards and industry best practice
Provide occasional support of managed services operations, including involvement of weekend tasks
Provide assistance to service team for technical design, implementation and support of customer incidents and projects
Undertake customer audits and create appropriate documentation
Create and maintain suitable customer infrastructure / service documentation
Assist with the planning of internal and customer project work
Accountable for the change control process and the upkeep of digital records
Ensure that each service incident or installation is tested as per the client’s sign off process and that this information is stored correctly
Assist in the training and development of service helpdesk staff and field engineers
Work under own initiatives as part of the service team to ensure high quality support to clients
Undertake tasks identified by service helpdesk, service team leader or technical manager
Undertake any other duties as required, which are deemed necessary to satisfy the needs of the Bechtle
Ensure incident information is recorded accurately and in a timely manner
Ensure jobsheets are accurate and completed daily
Keep appraised of new and emerging technologies
Seek and highlight additional opportunities whilst reviewing customers infrastructures
Suggest improvements for the on-going development of the service department

Job Requirements

Excellent customer communication skills
Can work on own intuitive.
Good written skills on job reporting and documentation.

What we offer

Hybrid Working (3 days in / up to 2 days remote if required, after probation which is 3 months)
Salary £30,000 - £35,000 Depending on experience
Location – close to the centre of Northampton with a modern, up to date living space
Culture – Social events, Supportive, Fun, Hard working o Perks – Incentives (holidays, vouchers, lunches, spot prizes)
Top of the range technology in office and for home working (laptops, screens, latest iPhone, etc)
Subsidised health care/medical benefits
Annual Leave – 25-30* days plus B.H’s + optional 2 weeks unpaid. *Increases with time spent o Progression Plan – training & mentor programme.

Experience

Minimum 2 years’ experience in a role of supporting servers, networks, printers, PC’s and applications.
Proven experience of enterprise / mainstream technologies and applications primarily focused on Microsoft front/backend products as well as anti-virus and backup platforms and operations.
Experience with other enterprise / mainstream technologies and applications such as Citrix, VMware and Cisco are desirable.
Relevant experience of managing, maintaining, and supporting peripheral equipment including routers, switches, hubs, UPS’s, printers etc o Industry recognised accreditations such as MCP, MCSA, MCSE, CCA, CCNA are highly desirable.

Reports to: Service Desk Team Leader

Job Type: Full-time

Pay: £30,000.00-£35,000.00 per year

Benefits:

On-site parking

Work Location: In person

Quick apply

Refine Your Search

line service desk engineer jobs in wavendon, bkm

2nd Line Engineer

Quality Engineer - DMSG (Full Time)

IT Service Engineer

3rd line service desk engineer

IT Support Engineer

Shift Engineer

IT Technician

3rd Line Service Desk Engineer

First Line IT Support Engineer

Second Line IT Engineer

External Wall Senior Fire Safety Engineer

Field Service Team Leader - East Anglia

Dispatcher Supervisor

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