3rd line support Work, Jobs in West Berkshire, Brk (with Salaries)

IT Support Engineer - 2nd/3rd Line position - Newbury or Manchester Office
Netteam tX —Newbury
- Research
- Computer networking
- Communication skills
2nd Line Technical IT Support Engineer
Hotality IT Solutions Ltd —Basingstoke
- £27,000 - £35,000 a year
- Full-time
- Hospitality
- English
- Hotel
- Free parking
- Annual leave
Quick apply
6d
Short-term Temporary Team Member
NEXT —Oxford
- £8.28 - £12.71 an hour
- Part-time
- Customer service
- Employee discount
6d
3rd Line Support Analyst
FluidOne —Camberley
- Employee assistance programme
12d
IT Support Technician
Techex —Bracknell
- Full-time
- Microsoft Outlook
- Computer networking
- In-person
- Work from home
Quick apply
13d
IT Service Desk Analyst
Oxford Health NHS Foundation Trust —Oxford
- £28,392 - £31,157 a year
- Full-time
- Remote
- Continuous improvement
- Annual leave
- Employee assistance programme
11d
IT Support Engineer
Netbuilder —Farnborough
- Up to £30,000 a year
- Full-time
- Azure
- Windows
- Computer networking
Quick apply
3rd Line Cloud Engineer - Azure
Communications Solutions UK Ltd —Reading
- £45,000 - £50,000 a year
- Full-time
- Azure
- Mentoring
- In-person
- Free parking
Quick apply
Customer Support Technician
Ricoh —Reading
- Communication skills
1st Line Support Analyst
FluidOne —Camberley
- Continuous improvement
- Communication skills
- Employee assistance programme
2nd / 3rd Line Security Analyst
KYOCERA Document Solutions —Reading
- Mentoring
- Employee assistance programme
EU Logistics & Materials Coordinator
OrganOx —Oxford
- Full-time
- Continuous improvement
- Travel
- In-person
Quick apply
3rd Line Network Engineer
Leidos —Farnborough
- £44,700 - £57,300 a year
- Full-time
- Customer service
- Maintenance
- Organisational skills
- Annual leave
- Work from home
Customer Service Advisor
Nominet —Oxford
- Rotating shift
- Hybrid work
- Communication skills
- Annual leave
- Employee assistance programme
3d
2nd Line Support Analyst
FluidOne —Camberley
- Maintenance
- Mentoring
- Training & development
- Employee assistance programme
Service Advisor- Reading
Tesla —Reading
- English
- Flexible schedule
4d
Product Owner
Hawk-Eye Innovations (HEI) —Basingstoke
- £43,630 - £65,440 a year
- Full-time
- Hybrid work
- Travel
- Leadership
- Communication skills
- Annual leave
- Employee discount
Retail Van Driver
Helen & Douglas House —Oxford
- £26,000 a year
- Part-time
- Hospice
Reception / Duty Manager
The Roseate Reading —Reading
- Full-time
- Hotel
- Supervising experience
- Team management
- Employee assistance programme
Quick apply
Global Insight Analyst
Profitero —Wokingham
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Analysis skills
- Bachelor's degree
- Flexible schedule
- Referral programme
Quick apply

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IT Support Engineer - 2nd/3rd Line position - Newbury or Manchester Office

Netteam tX -
Newbury

Apply Now

Job details

Qualifications

Technical troubleshooting
Research
Computer networking
Customer support
Communication skills
Microsoft Azure
Remote diagnostics
Help desk
Information Technology

Full job description

As a Client and Tech focused IT MSP, we have a new opportunity for a technically focused person looking to move their career onto the next level. Due to their commitment of delivering high level solutions to the expanding range of clients, they are looking for an IT Systems & Network Engineer to join their technical team.

Netteam have Offices in Newbury, Manchester and a team of field engineers working out of London and you could become part of this dynamic team, supporting a range of high-end Hotels and Corporate clients.

Role Overview:

They are looking for an IT Support Engineer to join the technical team in Eccles, Manchester or Newbury, Berkshire. They need a knowledgeable, skilled and experienced Engineer for this internal role, who has the experience of working on a busy and buzzing technical helpdesk.

This opportunity is perfect for the person looking to gain more experience and training in their 1st/2nd Line role or to prove themselves as dedicated 3rd Line Engineer, within a fast growing, yet established technology focused MSP.

Experience:

A proven history of being able to troubleshoot and resolve technical issues across a client base which specialises in Small Business and/or Hospitality via remote connectivity, telephone or email
Using PSA/RMM tools such as Autotask, AEM and IT Glue to provide enhanced support services to all clients
Experience in remote diagnostics along with analysis and monitoring
Possesses good verbal and typed communication skills
Great Customer Service abilities
Be used to working unsupervised, independently and as part of a team
Thrive on understanding and being aware of new and current technologies
IT related degree or relevant qualifications highly desirable
Proven technical ability across the common product suites
The willingness to learn new software and hardware skill.

Technical Requirements:

Knowledge of Microsoft cloud solutions including Office 365 and Azure
Proven experience with Desktop & Server solutions across the Microsoft stack
Any understanding of Telecommunications and Network platforms will be of benefit
Overall appreciation of client system security, requirements and proven experience with relevant software and hardware solutions
Overview ISP solutions and connectivity requirements
WiFi solution experience & knowledge, with Ruckus, Meraki, Aruba etc
Experience of hospitality products such as PMS and POS systems and associated interfaces is beneficial
Candidates with Microsoft Certifications would prove advantageous.

Personal Attributes:

Confident verbal and written communicator with both clients and peers
Ability to research new products and information around technical solutions that provide answers and solve problems
Self-Motivated and disciplined, with the ability to prioritise and execute tasks under pressure.

The team work in an open plan office with an informal atmosphere. A collaborative approach is always encouraged – they try to make it a fun and productive place to work, where everyone can always learn new things. They also offer competitive salaries, alongside a number of other benefits.

send your CV and Cover Letter for this role.

Candidates with experience of: Infrastructure Engineer, 2nd Line Infrastructure Engineer, 3rd Line Infrastructure Engineer, 2nd Line Support Engineer, 2nd Line Support, ICT Systems Engineer, IT Technician, IT Service Desk Technician, 3rd Line Support, 2nd Line Support Technician, Technical Support Engineer, Technical Support, Technical Support Technician, IT Support, IT Systems Engineer, IT Systems Technician, ICT Technician, IT Systems Support may also be considered for this role

A competitive salary and benefits are on offer, so Apply Now to avoid missing out!

About Company
Netteam tX Ltd was established in August 2003 in Newbury, Berkshire, where the Head Office is operated alongside our Northern Office in Eccles, Manchester. Netteam tX are a customer focused Solutions Provider, delivering IT & AV related technology solutions and services to the hospitality sector. Our success is down to the quality and passion of the people within our business, their enthusiasm for new technologies and the strong relationships they have with both customers, suppliers and technology vendors.

Apply Now

Refine Your Search

3rd line support jobs in west berkshire, brk

IT Support Engineer - 2nd/3rd Line position - Newbury or Manchester Office

2nd Line Technical IT Support Engineer

Short-term Temporary Team Member

3rd Line Support Analyst

IT Support Technician

IT Service Desk Analyst

IT Support Engineer

3rd Line Cloud Engineer - Azure

Customer Support Technician

1st Line Support Analyst

2nd / 3rd Line Security Analyst

EU Logistics & Materials Coordinator

3rd Line Network Engineer

Customer Service Advisor

2nd Line Support Analyst

Service Advisor- Reading

Product Owner

Retail Van Driver

Reception / Duty Manager

Global Insight Analyst

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